Konftel CC200 Administration Manual
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K O N F T E L . C O M
A D M I N I S T R A T I O N G U I D E
Konftel CC200
The Administration Guide will be updated continuously,
the latest version can be found at konftel.com.

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Summary of Contents for Konftel CC200

  • Page 1 K O N F T E L . C O M A D M I N I S T R A T I O N G U I D E Konftel CC200 The Administration Guide will be updated continuously, the latest version can be found at konftel.com.
  • Page 2 Konftel AB hereby declares that this collaboration camera is in conformity with all the essential requirements and other relevant provisions of Directive 1999/5/EC. Please visit www.konftel.com to view the complete declaration of conformity. Warning! Do not expose the Konftel CC200 to water or moisture.
  • Page 3: Table Of Contents

    Wi-Fi Display Configure PIN protection ........ 27 Share content with Wi-Fi Display ....59 Network Settings Use Konftel CC200 as Wi-Fi display ... 60 Configure Wi-Fi connectivity ......28 Wi-Fi display from Windows 10 PC ....61 Configure LAN connectivity ......29 Wi-Fi display from android phone/tablet ...62 Configure H.323 gatekeeper ......
  • Page 4: Features

    FE ATURES ABOUT KONFTEL CC200 Konftel CC200 is an all-in-one collaboration camera. Konftel CC200 has built-in codec, camera, and microphones, and is ideal for video conferences in small rooms. Konftel CC200 has the following features: • Excellent video quality with maximum resolution of 1080p@30fps.
  • Page 5: Technical Specification

    Item no. 931501001 Contents Konftel CC200, Lens cap, Remote control with qwerty keyboard and two AAA batteries, Wall mount with screws, Power adapter 220V (EU, US, AU, UK), HDMI Cable 1.5 m, 90° HDMI adapter, Quick Guide and Safety instructions.
  • Page 6 Infrared remote control. API for endpoint control. Microsoft Exchange calendar integration. Android™ apps can be downloaded on the device and used alongside the Konftel CC200 video-communication application (Android is a trademark of Google LLC). Google Services Framework support by means of OpenGapps.
  • Page 7 Content sharing / Wireless presentation (Wi-Fi Display – Miracast) up to Web collaboration 1080p15fps. features Present content using Android Apps and USB memory stic Share content through HDMI using the optional Konftel AV grabber connected to the USB port (optional accessory).
  • Page 8 FE ATURES Supported laptop resolutions 1920x1080p30, 50, 60 1680x1050p60 1280x1024p60 1280x720p50, 60 1024x768p60 800x600p60 Content sharing / Dual video: H.239 (H.323), BFCP (SIP). Split & share / Wireless screen sharing (Wi-Fi Display – Miracast). Web collaboration protocols Network and Communication Network features IPv4 and IPv6 simultaneous support.
  • Page 9: Supported Resolutions

    Video conference with web collabora- 1920x1080p@7fps 720p@25fps 1920x1080p@7fps tion and recording Video conference with recording 720p@25fps 1920x1080p@7fps playback 1920x1080@60fps: HD1080p 1680x1050@60fps: WXGA+ 1360x768@60fps Video through 1280x1024@60fps: SXGA Konftel AV Grabber 1280x768@60fps: WXGA 1280x720@60fps: HD 720p 1024x768@60fps: XGA 800x600 @60fps: SVGA...
  • Page 10: Supported Interfaces

    FE ATURES SUPPORTED INTERFACES Konftel CC200 supports the following interfaces: • An external monitor. • An external keyboard and mouse. • A compatible touch screen monitor. • The Konftel CC200 remote control. • The Konftel CC200 web interface. Supported functions...
  • Page 11: Getting Started

    GET TING STARTED WHAT IS IN THE BOX? Konftel CC200 contains the following standard equipment: • Konftel CC200 collaboration camera • Remote control with batteries • HDMI cable • 90° HDMI adapter • Power adapter • Lens cap for camera •...
  • Page 12: Optimum Room Setup

    Choose a huddle room with a capacity to seat up to six people. • Place Konftel CC200 on the top of a 1080p or 4k resolution monitor. The Konftel CC200 embedded microphones efficiently captures audio in huddle rooms, while the monitor plays the audio output. You can manually adjust the camera to focus on an individual seated in front of the camera and digitally pan and tilt the camera or use the auto tracking feature of the camera.
  • Page 13: Connecting Konftel Cc200

    Do one of the following: • To switch Konftel CC200 on or off, press and hold the power button. • To change the mode of Konftel CC200 to standby or wake up the device from the standby mode, press the power button.
  • Page 14: Led Indicators

    The Konftel CC200 endpoint has a camera with LED indicators. The Konftel CC200 camera is equipped with two rows of lateral LED strips on the front with a circular crown of LEDs around the camera lens. The LEDs display different colors and animation effects based on the camera status.
  • Page 15: Connect External Devices

    On the front of the remote control unit, simultaneously press OK and Back until the  small blue LED indicator flashes. When the LED indicator is flashing, insert the power cable plug of Konftel CC200 in  the power socket.
  • Page 16: Connect A Touch Screen Monitor

    CONNECT EX TERNAL DE VICES Connect a touch screen monitor Connect a touch screen monitor to Konftel CC200 using either an HDMI or USB cable. A touch screen monitor makes it easier to browse the user interface and type information using the virtual keyboard.
  • Page 17: Connect An External Keyboard And Mouse

    CONNECT EX TERNAL DE VICES Connect an external keyboard and mouse Connect an external keyboard and mouse to Konftel CC200 using either a USB cable or ® Bluetooth . An external keyboard and mouse make it easier to browse the user interface and type information.
  • Page 18: Connect Konftel Av Grabber

    Connect Konftel AV Grabber Konftel AV Grabber is an optional cable kit for Konftel CC200. Using Konftel AV Grabber, you can connect a computer to Konftel CC200 with a cable and use the computer to share content in meetings. The Konftel AV Grabber kit contains: •...
  • Page 19: Initial Administration

    INITIAL ADMINISTRATION QUICK SETUP Konftel CC200 automatically displays the quick setup wizard when you switch on Konftel CC200 or log in to the web interface for the first time. Screen 1 Start Konftel CC200.  Select your preferred language. ...
  • Page 20 INITIAL ADMINISTRATION Screen 2 Configure the following fields:  System Name The name of the Konftel CC200 endpoint. Konftel CC200 also use the system name as the user name to register for SIP and H.323. Country Specify country. Language Specify preferred language.
  • Page 21 Whether the IP address is allocated dynamically using DHCP or designated a static IP address. Use static IP addresses for Konftel CC200 deployed on public network and on SIP networks where the endpoint is secured using TLS certificates and the certificate requests need static IP addresses.
  • Page 22 INITIAL ADMINISTRATION Screen 4 Configure the following features:  Wi-Fi ® Bluetooth Graphic Adjustment Adjust the graphic to fit your monitor. Click Next. ...
  • Page 23 INITIAL ADMINISTRATION Screen 5 Konftel CC200 displays these settings if you selected SIP or H.323 and SIP for Protocol Type on screen 2. Configure the following fields:  Use Gatekeeper Whether Konftel CC200 is registered to an H.323 gatekeeper. Mode Whether Konftel CC200 automatically detects gatekeepers.
  • Page 24 INITIAL ADMINISTRATION Screen 6 Konftel CC200 displays these settings if you selected SIP or H.323 and SIP for Protocol Type on screen 2. Configure the following fields:  User The system name. Konftel CC200 is registered to the SIP server using this name. Konftel CC200 displays this name in conferences.
  • Page 25: Log In To The Web Interface

    INITIAL ADMINISTRATION LOG IN TO THE WEB INTERFACE The Konftel CC200 GUI displays the IP address at the top of the screen. Open a web browser and navigate to the IP address of Konftel CC200.  • See “Supported web browsers” on page 24.
  • Page 26: Supported Web Browsers

    INITIAL ADMINISTRATION SUPPORTED WEB BROWSERS Konftel CC200 supports the following web browsers for its web interface: • Microsoft Internet Explorer Release 8 or later • Google Chrome Release 11 or later • Mozilla Firefox Release 3.6 or later • Apple Safari Release 5 or later •...
  • Page 27: Security

    (“Apps” menu is hidden) and Android settings are no longer accessible. In this case the app cannot start minimized. Disable restricted access Note: To disable restricted mode, the CC200 start mode must be in fullscreen. See  “Restricted access” on page 25.
  • Page 28: Enable Advanced Settings

    SECURIT Y ENABLE ADVANCED SETTINGS To modify advanced settings in this guide using the CC200 GUI, you first must enable access to advanced settings using the web interface. See “Enable advanced settings” on page 26. If the advanced settings are not enabled, a message will be displayed on the Configure screen about how to access the web interface.
  • Page 29: Configure Pin Protection

    SECURIT Y CONFIGURE PIN PROTECTION Configure PIN for users to enter the PIN when users change the Konftel CC200 configu- ration, such as changing the interface language. Note, to be able to configure the PIN on the Konftel CC200 graphical user interface, you first need to enable advanced configuration through the web interface.
  • Page 30: Network Settings

    NET WORK SET TINGS CONFIGURE WI-FI CONNECTIVITY To connect Konftel CC200 to a Wi-Fi network, you must select the Wi-Fi network and enter the credentials and authentication type. Do not connect both Ethernet and Wi-Fi networks simultaneously in Konftel CC200.
  • Page 31: Configure Lan Connectivity

    IP Address • Subnet Mask • Gateway IP Address • DNS Server IP Address 3. Click Save. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Networks.  Click GLAN.  Configure the following fields: ...
  • Page 32: Configure H.323 Gatekeeper

    Authentication • Mode • Gatekeeper ID • User Name • Password Click Save.  From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Networks.  Click H.323.  Configure the following fields:  •...
  • Page 33: Administration

    ADMINISTRATION SPECIFY KEYBOARD AND KEYBOARD LAYOUT Note: To access the Konftel CC200 desktop from the CC200 GUI, you first need to  disable restricted access. See “Restricted access” on page 25. From the Konftel CC200 GUI From the Konftel CC200 GUI...
  • Page 34: Manage Contacts

     Click Export Contacts.  Click Export.  Konftel CC200 generates an LDAP directory file in the LDAP Data Interchange Format. Save the LDAP directory file on your computer. Import contact details From the web interface From the web interface Click Make your Call.
  • Page 35: Specify Call Answering Preferences

    Answer after (Rings) – Number • Ringing Volume – 0-10 • Confirm Disconnect – Yes/No Click Save.  From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Calling.  Configure the following fields: ...
  • Page 36: Configure Advanced Calling Options

    • Call Protocol - H.323/SIP • Call Type - Audio-Video/Audio-Only • Call Rate (Kbps) - Optional From the Konftel CC200 GUI From the Konftel CC200 GUI Click Call.  Click the down arrow button next to the Call button. ...
  • Page 37: Verify Before Disconnecting Calls

    ADMINISTRATION VERIFY BEFORE DISCONNECTING CALLS Configure Konftel CC200 to ask for confirmation before disconnecting calls to prevent accidently disconnecting calls. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Calling.  Set Confirm Disconnection to Yes.
  • Page 38: Block All Incoming Calls

    ADMINISTRATION BLOCK ALL INCOMING CALLS Configure Konftel CC200 to block all incoming calls by enabling the Do Not Disturb feature. When this feature is enabled, Konftel CC200: • Block all incoming call notifications. • Automatically disconnect all incoming calls and send a message to remote endpoints that Konftel CC200 is unavailable.
  • Page 39: Receive Calls Only From Trusted Contacts

    ADMINISTRATION RECEIVE CALLS ONLY FROM TRUSTED CONTACTS Configure Konftel CC200 receive calls only from your trusted favorite contacts or numbers and to automatically reject calls from other callers. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure ( ...
  • Page 40: Prevent Calls From Invalid Numbers

    • The user@host syntax. • The host##user syntax where host is the Konftel CC200 IP address and user is the SIP user name. • A gatekeeper, incoming H323–based calls using IP addresses are rejected. Calls must be established using: •...
  • Page 41: Calendar Settings

    Associate a room with Konftel CC200 to use the endpoint as a room in meetings. Konftel CC200 must be able to gain access to the EWS URL on the Internet or a private network. Konftel CC200 must also be able to connect to the Microsoft Exchange server address using an HTTPS connection through your enterprise network firewalls and proxies.
  • Page 42: Configure A Microsoft Exchange Calendar

    CALENDAR SET TINGS CONFIGURE A MICROSOFT EXCHANGE CALENDAR If you want to associate a room resource with Konftel CC200, create a delegate account in Microsoft Exchange calendar that can gain access to all calendar items where the room is added as a participant. You must have administrator-level privileges to create delegate accounts.
  • Page 43 From the Konftel CC200 GUI Click Configure (  Click Advanced.  • Konftel CC200 prompts you to enter a PIN. The default PIN is 1234. Click Calendar.  Configure the following settings:  • Exchange Server Enabled – Yes/No •...
  • Page 44: Map New Fqdns

    When you map FQDNs of the meeting locations to the number of the virtual room resource, meeting participants can join meetings directly from the Konftel CC200 GUI or web interface with a single click. Konftel CC200 automatically generates the meeting numbers to dial based on the FQDN mapping.
  • Page 45: Third-Party Apps

    Konftel CC200 comes with some Android-based applications. You can also install more Android-based applications. Konftel CC200 displays the chosen application in a split portion of the screen. You can move the slider on the screen to modify the space that the application uses.
  • Page 46: Restrict Installation Of Third-Party Apps

    From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Advanced.  • Konftel CC200 prompts you to enter a PIN. The default PIN is 1234. Click System  Click Security.  Click Settings. ...
  • Page 47: Customization

    CUSTOMIZ ATION CHANGE START MODE TO FULLSCREEN From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Customization.  • Set Start Mode to Fullscreen. From the web interface From the web interface Click Administrator Settings.
  • Page 48: Split-Screen Display

    Konftel CC200 supports splitting the screen into two parts to display some third- party applications in meetings. You can drag the vertical slider to change the split proportion of each half of the screen. Konftel CC200 supports changing the split proportion to 1/2, 2/3, and 1/3 proportions.
  • Page 49: Change Video Layout In Meetings

    There are three types of streams in meetings - your video, video of other participants, and the shared content. You can change the video layout only during meetings. From the Konftel CC200 GUI From the Konftel CC200 GUI Click ( ...
  • Page 50: Hide The Floating Dock Bar

    CUSTOMIZ ATION HIDE THE FLOATING DOCK BAR When you hide the Konftel CC200 floating dock bar, you can use the remote control to use the options of the dock bar. Konftel CC200 displays the options on the top bar. Note: This configuration is available only if you enable advanced settings.
  • Page 51: Configure The Screen Saver

    CUSTOMIZ ATION CONFIGURE THE SCREEN SAVER When the set period for the screen saver has been reached, the Konftel CC200 endpoint and the monitor is set to sleep mode, and you will be automatically logged out of the web interface.
  • Page 52: Video Conferencing App Overlay Mode

    Konftel CC200 displays the video conferencing app as a floating overlay window. You can move this floating window on the screen or minimize it further to display only an icon. You can also configure Konftel CC200 to start with the video conferencing applica- tion minimized.
  • Page 53: Start With Conferencing App Minimized

    From the web interface From the web interface Click Administrator Settings.  Click Customization > General.  • Select Iconized for Start Mode. Click Save.  Konftel CC200 automatically minimizes the video conferencing application and displays the desktop upon starting.
  • Page 54: Set Camera Positions

    CUSTOMIZ ATION SET CAMERA POSITIONS You can change position of the Konftel CC200 camera and save the position for later use as a preset position. You can save up to 10 positions for the Konftel CC200 camera. From the Konftel CC200 GUI From the Konftel CC200 GUI Select Control Camera.
  • Page 55: Audio

    AUDIO ADJUST THE DEFAULT AUDIO VOLUME From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Calling.  Drag the Volume slider to adjust the audio volume.  From the web interface From the web interface Click Basic Settings.
  • Page 56: Video

    VIDEO DISABLE VIDEO Configure meetings to start with video disabled. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click Calling.  Configure Video Privacy to Yes.  From the web interface From the web interface Click Basic Settings.
  • Page 57: Configure Video Resolution

    From the Konftel CC200 GUI Click Configure (  Click Advanced.  • Konftel CC200 prompts you to enter a PIN. The default PIN is 1234. Click Calls.  Click Video Quality.  From the web interface From the web interface Click Administrator Settings.
  • Page 58: Meeting Recording

    MEETING RECORDING CONFIGURE MEETING RECORDING Konftel CC200 saves meeting recordings in the MP4 format. The video stream is re- corded in the H.264 format, while the audio stream is recorded in the AAC-LC format. You can save meeting recordings on a USB device or on the enterprise network. When you save recordings on a USB device, you can transfer the recordings to an external server, such as a generic FTP server.
  • Page 59: Share Content In Meetings

    You can share content from the following sources during meetings: • Whiteboard • Applications • USB: You can use this source only if you connect a computer to Konftel CC200 through Konftel AV Grabber. From the Konftel CC200 GUI From the Konftel CC200 GUI Click ( ...
  • Page 60: Configure To Automatically Share Content

    Configure Konftel CC200 to automatically share content when you connect your computer with Konftel CC200. Your computer must be connected to the same network as Konftel CC200. If your com- puter and Konftel CC200 are connected to different networks, NAT, or a firewall must not be configured between the two networks.
  • Page 61: Wi-Fi Display

    You can use Wi-Fi Display, also known as Miracast, as a presentation source for your CC200 app or for other apps that can share the device screen. Miracast is a standard for wireless connections from devices (such as laptops, tablets, or smartphones) to “Wi-Fi Displays”...
  • Page 62: Use Konftel Cc200 As Wi-Fi Display

    The Wi-Fi Display App will prompt you to check if the Wi-Fi settings are active and will display the name that your CC200 will use to present itself as a Wi-Fi Display to other compatible devices (i.e. PC and Android phones/tablets supporting Miracast).
  • Page 63: Wi-Fi Display From Windows 10 Pc

    ) present on the Tray Bar.  Select Connect.  • If Miracast is supported, your CC200 Name will show up in the list. Click on your CC200 Name.  • Once connected, the Windows PC will see your CC200 device as and additional monitor at 720p@30fps, where to extend or duplicate the PC desktop.
  • Page 64: Wi-Fi Display From Android Phone/Tablet

     • Feature name can vary: Smart View, Screen Mirror, Cast, Miracast. In the list of devices, select the CC200 to connect to, as Mirror Screen or Display.  • When connected, the mobile device will send audio and video to CC200.
  • Page 65: Troubleshooting

    The monitor display flickers If the monitor displays a flicker, the cause might be an incorrect configuration of the Konftel CC200 video resolution. To solve the problem, verify that the Konftel CC200 is configured with the correct video resolution. Konftel CC200 supports only 720p, 1080p, and ultra HD monitors.
  • Page 66: The Remote Control Unit

    TROUBLESHOOTING Test the monitor image Test the monitor image of Konftel CC200 to check for the optimization of the aspect ratio and color rendering of the monitor display. You can use the test image to finely tune monitor colors and aspect ratio using the remote control of the monitor provided by the vendor.
  • Page 67: Network Connections

    • Network, gatekeeper, and SIP settings From the web interface From the web interface Click Home.  From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click System Status.  (Optional) Click More to see the status of the following: ...
  • Page 68: Test Network Connections

    From the web interface Click Diagnostics  Click Network.  Enter the IP address.  Click Ping.  From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click System Status.  Click Diagnostics.  Click Network.
  • Page 69: Acoustic Pairing

    Select one of the following to view the status:  • Tx: Transmitting audio stream • Rx: Receiving audio stream From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click System Status.  Click Diagnostics.
  • Page 70: Test Acoustic Pairing

    TROUBLESHOOTING TEST ACOUSTIC PAIRING Test acoustic pairing between Konftel CC200 and other devices to check for interfer- ence from ambient noises. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure (  Click System Status.  Click Diagnostics.
  • Page 71: Connected Equipment

    TROUBLESHOOTING CONNECTED EQUIPMENT Verify the status of connected equipment Check the status of the external monitor and other equipment connected to Konftel CC200 such as Konftel AV Grabber. From the Konftel CC200 GUI From the Konftel CC200 GUI Click Configure ( ...
  • Page 72: Software Updates

    From the web interface Click Administrator Settings.  Click Utilities > Remote Access > Download.  Set OTA Update Enabled to Yes.  Once software updates are enabled, Konftel CC200 will display a green icon to notify that a software update is available.
  • Page 73 SOF T WARE UPDATES Update using the endpoint Konftel CC200 displays a green icon to notify that a software update is available. Konftel CC200 displays the notification only if you enable the option to automatically update the software from the Konftel CC200 GUI.
  • Page 74 SOF T WARE UPDATES Update using a USB drive The file name of the update package is in the CC200_Vx_y_z.exe format. Do not change the file name. Do not switch off Konftel CC200 until the software update process is complete. Before you begin: •...
  • Page 75 SOF T WARE UPDATES Update using a computer Use a computer connected to LAN to update Konftel CC200. If you use a wireless network, the update process might be very slow. The file name of the update package is in the CC200_Vx_y_z.exe format.
  • Page 76 SOF T WARE UPDATES Update using the web interface You can use a computer or a mobile device to update Konftel CC00 using the web interface. The file name of the update package is in the CC200_Vx_y_z.exe format. Do not change the file name.
  • Page 77: Support

    SUPPORT Support Visit the Konftel Support website at https://www.konftel.com/support for the most up- to-date documentation, product notices, and knowledge articles. You can also search for release notes, downloads, and resolutions to issues. Use the online service request system to create a service request.
  • Page 78: Warranty And Service

    WARRANT Y AND SERVICE If anything is wrong with your Konftel unit, please contact the place of purchase. Warranty We give a two-year warranty on our products. Service Service is offered after the expiration of the warranty. Please contact your reseller and ask for a cost estimate.
  • Page 79 Konftel Conference phones and devices. The products are ® sold globally under the Konftel brand and our headquarters are based in Sweden. Find out more about the company and our products at www.konftel.com Konftel AB, Box 268, SE-901 06 Umeå, Sweden...

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