Error Codes - Assa Abloy NORTON RIXSON 6000 Series Programming Instructions Manual

6000 Series Programming Instructions

Error Codes

Number
of Error
Flashes
Configured Settings
1
Error
2 24VDC Power Error
3 Learn Error
4 Motor Error
Over Temperature
5
Error
6 Power Board Error
Temperature Probe
7
Error
8 Sensors Error
9 Motor Duration Error
10 Double Door Error
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80-9360-1043-020 Rev 2 10/23
Error Codes for RED POWER LED Flashes
Description
Configured settings have
been lost.
Operator 24V power supply is
malfunctioning or there is a
wiring problem.
Learn process failed, perhaps
due to an obstruction, faulty
hinges, or other mechanical
issue.
There is a problem with main
motor.
Motor has overheated.
Power board is not plugged in.
Motor temperature probe is
disconnected or damaged.
Position sensors governing
operator are not working
correctly.
Motor ran longer than
allowed.
Cable connecting the two
doors is disconnected or
damaged.
Try restoring factory settings to see if that clears the problem. Set
up the operator as needed.
Make sure all connections are tight. Use a voltmeter to measure
power supply output voltage between +V and -V screw terminals.
Voltage should be between 23.7V and 24.3V DC with door closed
or opening.
Be sure door is in good mechanical working order and retry learn
operation.
Check all wiring and gently set all connectors on operator, with
power off. Power up operator and check operation.
Close door for 15 minutes and check that error subsides as motor
cools.
Turn power off and wait 5 minutes. Check that circuit boards
in operator are all fastened securely and plugged together per
installation instructions.
Check all wiring and gently set all connectors on operator, with
the power off. Power up operator and check operation.
Turn off and wait 5 minutes. Check that circuit boards in operator
are all fastened securely and plugged together per installation
instructions.
On/Off switch may be toggled to clear this error or operator may
be restarted.
If this is only a single door, be sure it is set as a single door. If this
is a door in a double door pair, be sure sync cable between doors
is connected securely.
Solution
15