6
Troubleshooting
Clearing a media jam
6-30
Phaser 550 Color Printer
Note
If you get frequent media jams, make sure that you are using
high-quality laser paper and Tektronix transparencies.
Order from the supplies information sheet that is shipped
with your printer.
If a media jam occurs, the front panel reports Jam at <Location>. The
<Locations> are the various sensors throughout the paper path, listed as
through
. If you have an optional Lower Tray Assembly installed, Jam A
A
E
can occur at any of the three media trays, whichever tray you selected for the
current print job.
The following illustration shows the locations of the sensors that report a
media jam (
through
A
E
A
Jam A
manual feed
Jam
A, B, C
Jam
A
).
B
Jam D
Jam C
Jam C, D
D
E
Jam A
Jam A
Jam A
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