Clearing A Media Jam - Tektronix Phaser 360 User Manual

Clearing a media jam

To avoid ink smearing inside the printer, always try to pull
jammed paper or transparencies out through the top of the printer.
Use both hands to gently pull the media through its normal path
out the top of the printer (exit cover), if possible. Do not use
excessive force pulling the media; it may tear.
After removing the jammed media, inspect it for tears. Leave no
media scraps in the printer.
If your prints have ink smears after clearing a jam, refer to
ÒCleaning for ink smears: paper-exit pathÓ on page 7-28.
If jamming persists, cleaning the printer may solve the problem.
Refer to ÒCleaning for ink smears and jams: internal paper pathÓ
on page 7-20.
Warning
Never use a sharp object to remove jammed paper. You may
damage the print drum, requiring repair to your printer.
Troubleshooting
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User Manual
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