Huawei LUNA2000-5-S0 User Manual page 136

LUNA2000-(5-30)-S0
User Manual
Alarm Alarm Name
ID
3012 Abnormal battery
power control module
parallel
communication
3013 Abnormal battery
expansion module
communication
Issue 15 (2024-01-12)
Alarm
Severity
Major
Major
Copyright © Huawei Digital Power Technologies Co., Ltd.
Possible Cause
The battery power
control modules of the
parallel system fail to
communicate with
each other.
The battery power
control module fails to
communicate with the
battery expansion
modules.
8 System Maintenance
Troubleshooting
1. Send a shutdown
command on the app,
turn off the inverter
AC output switch,
inverter DC input
switch, and battery DC
switch, and wait for 5
minutes.
2. Check that the
communications cable
is correctly connected
between the
[Battery-1/2] battery
power control
modules of the
parallel system.
3. After checking that
the cables are
correctly connected,
turn on the battery DC
switch, AC output
switch, and inverter
DC input switch in
sequence.
4. If the alarm persists,
contact your dealer or
Huawei technical
support.
1. Turn off the battery
DC switch.
2. Check that the
power cables and
communications
cables are correctly
connected to the
[Battery-1/2 battery
expansion
module-1/2/3] battery
expansion modules.
3. After checking that
cables are correctly
connected, turn on the
battery DC switch.
4. If the alarm persists,
contact your dealer or
Huawei technical
support.
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