Pit Boss CHARLESTON Instructions Manual page 25

PROBLEM
"ErH" Error Code
"ErP" Error Code
"ErL" Error Code
"NoP" Error Code
"Err" Error Code and
Auger icon blinking
"Err" Error Code and
Igniter icon blinking
"Err" Error Code and
Fan icon blinking
"Err" Error Code and
Pellet icon blinking
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CAUSE
The unit has overheated,
possibly due to grease fire
or excess fuel.
Grill probe wire not making
connection.
Grill Probe is broken
Grill fails to perform
start-up cycle.
Grill will not stay lit.
Bad connection at
connection port
Meat probe is damaged
Faulty control board
Auger motor is jammed,
not making connection
Igniter is not working
properly, not making a
connection
Igniter failure
Fan is not working properly,
not making a connection
Lack Of Fuel, Poor Fuel
Quality
SOLUTION
Press and hold the Power Button for three seconds to turn the unit off, and al-
low grill to cool. Follow Care and Maintenance instructions. After maintenance,
remove pellets, and confirm positioning of all component parts. Once cooled,
press the Power Button to turn the unit on, then select desired temperature. If
error code still displayed, contact Customer Care.
Remove the access panel and check for any damage to the Grill Probe wires.
Disconnect and reconnect the Grill Probe connectors to the Control Board.
Grill Probe need to be replaced. Contact Customer Care for a replacement.
Check proper positioning of cooking components. Check hopper for sufficient
fuel or if there is an obstruction in the feed system. Remove pellets and follow
Care and Maintenance instructions. Check Grill Probe (Sensor) to confirm if
actual temperature is correct and accurate. Follow Care and Maintenance in-
structions if dirty. Check igniter positioning and that it is heating up properly.
In extreme cold, the grill may require a second start. Turn grill off, wait, then
turn on again. Check fan. Ensure it is working properly. Follow Care and Main-
tenance instructions if dirty.
Disconnect the meat probe from the connection port on the Control Board,
and reconnect. Ensure the meat probe adapter is firmly connected. Check
for signs of damage to the adapter end. If still failed, call Customer Care for
replacement part.
Check for signs of damage to the wires of the meat probe. If damaged, call
Customer Care for replacement part.
Control Board needs to be replaced. Contact Customer Care for a replacement
part.
Remove cooking components from the main barrel. Turn the unit on and
inspect the auger feed system. Visually confirm that the auger is dropping pel-
lets into the burn pot. Disconnect and reconnect the Auger Motor connector to
the Control Board. If not operating properly, call Customer Care for assistance
or a replacement part.
Remove cooking components from the main barrel. Turn the unit on and
inspect the igniter. Visually confirm that the igniter is working by placing your
hand above the burn pot and feeling for heat. Visually confirm that the igniter
is aligned with the hole in the burn pot, and open to light the pellets. Discon-
nect and reconnect the Igniter connector to the Control Board. If not operating
properly, call Customer Care for assistance or a replacement part.
Igniter needs to be replaced. Contact Customer Care for replacement part.
Check fan. Ensure it is working properly and air intake is not blocked. Remove
access panel (see Electric Wire Diagram for diagram), and check for any
damage to the fan wires. Disconnect and reconnect the Fan connector to the
Control Board. Follow Care and Maintenance instructions if fan blades are dirty.
Check hopper to check that fuel level is sufficient and replenish if low. Should
the quality of Hardwood pellets be poor, or the length of the pellets too long,
this may cause an obstruction in the feed system. Remove pellets and follow
Care and Maintenance instructions.
25 PIT BOSS® GRILLS