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Supermicro SuperServer SYS-510P-M User Manual

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SuperServer
®
SYS-510P-M
SYS-510P-MR
USER'S MANUAL
Revision 1.0b

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Summary of Contents for Supermicro SuperServer SYS-510P-M

  • Page 1 SuperServer ® SYS-510P-M SYS-510P-MR USER’S MANUAL Revision 1.0b...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level. Secure Data Deletion A secure data deletion tool designed to fully erase all data from storage devices can be found on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/...

  • Page 4: Table Of Contents

    Preface Preface Contents Contacting Supermicro ......................8 Chapter 1 Introduction 1.1 Overview ..........................9 1.2 System Features ........................10 Front View .........................10 Drive Carrier Indicators ....................10 Control Panel .........................11 Rear View ..........................12 1.3 System Architecture ......................14 Main Components ......................14 System Block Diagram ......................15 1.4 Motherboard Layout ......................16...
  • Page 5 Preface Chapter 3 Maintenance and Component Installation 3.1 Removing Power .......................25 3.2 Accessing the System ......................26 Removing the Top Cover ....................26 3.3 Static-Sensitive Devices .....................27 Precautions ........................27 3.4 Processor and Heatsink Installation ...................28 The Processor Carrier Assembly ..................29 The Processor Heatsink Module (PHM) ................31 Preparing the CPU Socket for Installation ................32 Installing the PHM into the CPU Socket ................33 Removing the PHM from the CPU Socket ...............36...
  • Page 6 Preface SYS-510P-MR .......................52 Power Supply Failure ....................52 3.10 Cable Routing Diagram .....................53 3.11 BMC ..........................54 Chapter 4 Motherboard Connections 4.1 Power Connections ......................55 4.2 Headers and Connectors ....................56 Control Panel .........................60 4.3 Input/Output Ports ......................63 4.4 Jumpers ..........................65 4.5 LED Indicators ........................67 4.6 Storage Ports ........................69 Chapter 5 Software 5.1 Microsoft Windows OS Installation ..................70...
  • Page 7 7.8 Reporting an Issue ......................87 Technical Support Procedures ..................87 Returning Merchandise for Service ...................87 Vendor Support Filing System ..................88 7.9 Feedback ..........................88 7.10 Contacting Supermicro ......................89 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications BSMI/RoHS ..........................112...

  • Page 8: Contacting Supermicro

    SuperServer SYS-510P-M/MR User's Manual Preface Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 9: Chapter 1 Introduction

    Form Factor 1U 17.2 x 1.7 x 19.98in. (437 x 43 x 508mm)(WxHxD) Note: A Quick Reference guide can be found on the product page of the Supermicro website. Note: the following safety models associated with the SYS-510P-M/MR have been certified...

  • Page 10: System Features

    Chapter 1: Introduction 1.2 System Features The following views of the system display the main features. Refer to Appendix B for additional specifications. Front View Control Panel Figure 1-1. Front View Logical Storage Drive Numbers Item Description Four hot-swap 3.5" drive bays Drive Carrier Indicators Each drive carrier has two LED indicators: an activity indicator and a status indicator.

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel Power Information LED LAN2 LED LAN1 LED Power LED Reset Figure 1-2. Control Panel Control Panel Features Feature Description The main power switch applies or removes primary power from the power supply to the server Power button but maintains standby power.

  • Page 12: Rear View

    Chapter 1: Introduction Rear View IPMI LAN Port USB Ports (4) 1GBaseT LAN COM Port VGA Port Power Supply Ports (2) Figure 1-3. System: Rear View (SYS-510P-M) System Features: Rear Feature Description SYS-510P-M: one power supply module Power Supply SYS-510P-MR: two (redundant) power supply modules, PWS1 on the left, PWS2 on the right LAN Ports Two 1GBaseT LAN ports (see Section 1.1 Overview for details) Two USB3.2 Gen 1 ports and two USB2.0 ports...
  • Page 13 Chapter 1: Introduction Riser Cards Riser P/N Quantity Description RSC-S-6G4 Riser card with one PCIe 4.0 x16 slot Power Supply Indicators Power Supply Condition Green LED Amber LED No AC Power to Power Supply Power Supply critical events causing a shutdown/ failure/ OCP/ OVP/ Fan Fail/ Amber LED OTP/ UVP...

  • Page 14: System Architecture

    Chapter 1: Introduction 1.3 System Architecture This section covers the locations of the system electrical components, a system block diagram, and a motherboard layout with the connectors and jumpers called out. Main Components Power Supply Module(s) DIMM Slots 3 r d G e n e r a t i o n Intel Xeon Scalable Processor Fans...

  • Page 15: System Block Diagram

    Chapter 1: Introduction System Block Diagram The block diagram below shows the connections and relationships between the subsystems and major components of the overall system. X12SPO-F/-NTF ChanB ChanF ChanA VR13 HC ChanE ChanD 7+1 PHASE ChanH ChanC 220W ChanG PECI:30 SOCKET ID:0 #0+#1B+#3 PCI-E X16 , Gen4...

  • Page 16: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X12SPO-F motherboard with jumper, connector and LED locations shown. See the table on the following page for descriptions. For detailed descriptions, pinout information and jumper settings, refer to Chapter 4 or the Motherboard Manual.

  • Page 17: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Settings JBT1 CMOS Clear Open (Normal) Pins 1-4 (Speaker) Speaker Pins 3-4 (Buzzer) Pins 1-2 (Enabled) JPL1 LAN1/LAN2 Enable/Disable Pins 2-3 (Disabled) JPME2 ME Manufacturing Mode Pins 1-2 (Normal) Pins 1-2 (Reset) JWD1 Watch Dog Timer Pins 2-3 (NMI)
  • Page 18 Chapter 1: Introduction Connector Description JSEN1 System Front Intel Temperature Sensor Header JSTBY1 Standby Power Header JTPM1 Trusted Platform Module/Port 80 Connector NVMe0~5 PCIe 4.0 x8 Slimline SAS Connectors (NVMe4~9 for -NTF only) S-SATA0, S-SATA1 SATA 3.0 Ports with SATA DOM Power Unit Identifier (UID) and BMC Reset Button LAN1, LAN2 LAN 1G Base-T Ports (Intel I350 controller)

  • Page 19: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components.

  • Page 20: Rack Precautions

    Chapter 2: Server Installation • This product is not suitable for use with visual display workplace devices according to §2 of the German Ordinance for Work with Visual Display Units. Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them.

  • Page 21: Airflow

    Chapter 2: Server Installation Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.

  • Page 22: Installing The Server Into A Rack

    Chapter 2: Server Installation 2.4 Installing the Server into a Rack There are a variety of rack units on the market, which may require a slightly different assembly procedure. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.
  • Page 23 Chapter 2: Server Installation Figure 2-1. Installing the Server into a Rack Note: Figure is for illustrative purposes only. Always install servers to the bottom of a rack first. Warning: Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be bolted to the floor before you slide the unit out for servicing.

  • Page 24: Installing The Server Into A Telco Rack

    Chapter 2: Server Installation Installing the Server into a Telco Rack To install the SYS-510P-M/MR into a Telco type rack, use two L-shaped brackets on either side of the chassis (four total). 1. First, determine how far the server will extend out the front of the rack. Larger chassis should be positioned to balance the weight between front and back.

  • Page 25: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 26: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The CSE-813MF2TQC chassis features a removable top cover, which allows easy access to the inside of the chassis. Removing the Top Cover 1. Disconnect the chassis from any power source if necessary (see above). 2.

  • Page 27: Static-Sensitive Devices

    Chapter 3: Maintenance and Component Installation 3.3 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To avoid damaging your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect the system PCBs from ESD. Precautions •...

  • Page 28: Processor And Heatsink Installation

    Thermal grease is pre-applied on new heatsinks. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor and memory support. • All graphics in this manual are for illustration only. Your components may look different.

  • Page 29: The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation The Processor Carrier Assembly The processor carrier assembly is comprised of the processor and the processor carrier. To create the processor carrier assembly, please follow the steps below: Note: Before installation, be sure to review the Static-Sensitive Devices section earlier in this chapter.
  • Page 30 Chapter 3: Maintenance and Component Installation 3. Locate the lever on the carrier and press it down as shown below. Lever 4. Using pin 1 as a guide, carefully align the CPU keys on the processor (A & B) with those on the carrier (a &...

  • Page 31: The Processor Heatsink Module (Phm)

    Chapter 3: Maintenance and Component Installation The Processor Heatsink Module (PHM) After creating the processor carrier assembly, mount the heatsink onto the carrier assembly to form the processor heatsink module (PHM). Note: If this is a new heatsink, the thermal grease has been pre-applied. Otherwise, apply the proper amount of thermal grease to the underside of the heatsink.

  • Page 32: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation The CPU socket comes with a plastic protective cover, which needs to be removed before installing the Processor Heatsink Module (PHM). Do this by gently squeezing the grip tabs then pulling the cover off.

  • Page 33: Installing The Phm Into The Cpu Socket

    Chapter 3: Maintenance and Component Installation Installing the PHM into the CPU Socket 1. Remove the plastic protective cover from the CPU socket. Gently squeeze the grip tabs then pull the cover off. CPU Socket with Plastic Protective Cover Grip Tabs...
  • Page 34 Chapter 3: Maintenance and Component Installation 2. Locate four threaded fasteners (a, b, c, d) on the CPU socket. CPU Socket Threaded Fastener (a, b, c, d: Threaded Fasteners) CPU Socket Pin1 3. Locate four PEEK nuts (A, B, C, D) and four rotating wires (1, 2, 3, 4) on the heatsink as shown below.
  • Page 35 Chapter 3: Maintenance and Component Installation 5. Align nut A (next to the triangles and pin 1) on the heatsink with threaded fastener "a" on the CPU socket. Also align nuts B, C, D on the heatsink with threaded fasteners b, c, d on the CPU socket.

  • Page 36: Removing The Phm From The Cpu Socket

    Chapter 3: Maintenance and Component Installation Removing the PHM from the CPU Socket Be sure the system is shut down and all AC power cords are unplugged. 1. Use a t30-bit screwdriver to loosen the four PEEK nuts on the heatsink in the sequence of A, B, C, and D.

  • Page 37: Removing The Processor Carrier Assembly From The Phm

    Chapter 3: Maintenance and Component Installation Removing the Processor Carrier Assembly from the PHM Detach the four plastic clips (a, b, c, d) on the processor carrier assembly from the four corners of the heatsink (A, B, C, D) as shown below, and lift off the processor carrier assembly. Processor Carrier Assembly Pin 1 Pin 1...

  • Page 38: Removing The Processor From The Carrier Assembly

    Chapter 3: Maintenance and Component Installation Removing the Processor from the Carrier Assembly Unlock the lever from its locked position and push it upwards to disengage the processor from the carrier as shown below right. Carefully remove the processor from the carrier. Processor Carrier Assembly Lever Note: Handle the processor with care to avoid damage.

  • Page 39: Memory Support And Installation

    Chapter 3: Maintenance and Component Installation 3.5 Memory Support and Installation Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to pre- vent any possible damage. Memory Support The X12SPO-FX12SPO-F supports up to 2048GB of ECC RDIMM/LRDIMM/RDIMM 3DS/ LRDIMM 3DS with speeds of up to 3200MHz in eight slots.

  • Page 40: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • Always use DDR4 memory of the same type, size and speed for best performance • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 41: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the slots based on the recommended DIMM population tables shown above. 2. Push the release tabs on both ends of the DIMM slot outwards to unlock it. 3.

  • Page 42: Motherboard Battery

    Chapter 3: Maintenance and Component Installation 3.6 Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system.

  • Page 43: Storage Drives

    The drives are mounted in toolless drive carriers that simplify their removal from the chassis. These carriers also help promote proper airflow. Note: Enterprise level hard disk drives are recommended for use in Supermicro chassis and servers. For information on recommended HDDs, visit the Supermicro website product pages at https://www.supermicro.com/products/nfo/Ultra.cfm.
  • Page 44 Chapter 3: Maintenance and Component Installation Release Button Figure 3-4. Removing a Drive Carrier Removing a Drive from a Drive Carrier 1. Remove the screws that secure the hard drive to the carrier and separate the hard drive from the carrier. 2.

  • Page 45: Drive Carrier Indicators

    Attention state—do not remove NVMe device (not supported in VMD mode) Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using IPMI.

  • Page 46: Installing M.2 Solid State Drives

    Chapter 3: Maintenance and Component Installation Figure 3-6. IPMI Screenshot Replacing the Drive 1. Insert the replacement drive. 2. IPMI > Server Health > NVMe SSD 3. Select Device, Group and slot and click Insert. The drive Status LED indicator flashes red, then turns off.

  • Page 47: System Cooling

    Chapter 3: Maintenance and Component Installation System Cooling Four 4-cm fans provide the cooling for the system. It is very important that the chassis top cover is installed for the cooling air to circulate properly through the chassis and cool the components.

  • Page 48: Air Shroud

    Chapter 3: Maintenance and Component Installation Figure 3-7. Installing a Fan (positions indicated) Air Shroud The air shroud is used to concentrate airflow to maximize fan efficiency. The air shroud does not require screws to set up. Installing the Air Shroud 1.
  • Page 49 Chapter 3: Maintenance and Component Installation Figure 3-8. Installing the Air Shroud Figure 3-9. Air Shroud Installed...

  • Page 50: Expansion Cards

    Chapter 3: Maintenance and Component Installation 3.8 Expansion Cards The system includes one pre-installed riser card: RSC-S-6G4, for a standard size PCIe x16 card. Riser cards position the expansion cards at a 90-degree angle, allowing them to fit inside the 1U chassis.. Installing Expansion Cards The riser card has already been pre-installed into the motherboard.

  • Page 51: Power Supply

    Power Supply Failure If the power supply unit fails, the system will shut down and you will need to replace the unit. Replacement units can be ordered directly from Supermicro (see contact information in the Preface). Removing the Power Supply...

  • Page 52: Sys-510P-Mr

    The Power Fail LED will illuminate and remain on until the failed unit has been replaced. Replacement units can be ordered directly from Supermicro (see contact information in the Preface). The hot-swap capability of the power supply modules allows you to replace the failed module without powering down the system..

  • Page 53: Cable Routing Diagram

    Chapter 3: Maintenance and Component Installation 3.10 Cable Routing Diagram Refer to the diagram below for a representation of how the main cables are routed throughout the system. When disconnecting cables to add or replace components, refer to this diagram when adding or replacing components so you can reroute them in the same manner.

  • Page 54: Bmc

    Chapter 3: Maintenance and Component Installation 3.11 BMC The BMC can be reset using the button on the front control panel or on the chassis rear. • Reset—Press and hold the button. After six seconds, the LED blinks at 2 Hz. The BMC resets and the reset duration is ~250 ms.

  • Page 55: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter 1.

  • Page 56: Headers And Connectors

    Chapter 4: Motherboard Connections 4-Pin Power Connector JPWR3 is an 4-pin 12V DC power input for the CPU that must be connected to the power supply. Refer to the table below for pin definitions.. 4-pin Power Pin Definitions Pin# Definition 1 - 2 Ground 3 - 4...
  • Page 57 The JTPM1 header is used to connect a Trusted Platform Module (TPM)/Port 80, which is available from Supermicro (optional). A TPM/Port 80 connector is a security device that supports encryption and authentication in hard drives. It allows the motherboard to deny access if the TPM associated with the hard drive is not installed in the system.
  • Page 58 Intrusion Input Ground NVMe I²C Header Connector JNVI²C1 is a management header for the Supermicro AOC NVMe PCIe peripheral cards. Connect the I²C cable to this connector. Note: When installing an NVMe device on the motherboard, connect the first NVMe port...
  • Page 59 Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). For the network sideband interface to work properly, you will need to use a NIC add-on card that supports NC-SI and also need to have a special cable. Please contact Supermicro at www.supermicro.com to purchase the cable for this header.

  • Page 60: Control Panel

    Chapter 4: Motherboard Connections 4-pin BMC External I²C Header A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect a cable to this header to use the IPMB I²C connection on your system. See the table below for pin definitions. External I²C Header Pin Definitions Pin#...
  • Page 61 Chapter 4: Motherboard Connections Reset Button The Reset Button connection is located on pins 3 and 4 of JF1. Attach it to a hardware reset switch on the computer case to reset the system. Refer to the table below for pin definitions. Reset Button Pin Definitions (JF1) Pin#...
  • Page 62 Chapter 4: Motherboard Connections HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to pin 14 to show hard drive activity status. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pins Definition...

  • Page 63: Input/Output Ports

    Note: UID can also be triggered via IPMI on the motherboard. For more information on IPMI, please refer to the IPMI User's Guide posted on our website at https://www.supermicro.com/ support/manuals/. UID Switch...
  • Page 64 Chapter 4: Motherboard Connections Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1) and two USB 3.2 Gen 1 ports (USB6/7) located on the I/O back panel. The motherboard also has two front access USB 2.0 headers (USB2/3 and USB4/5) and one front access USB 3.2 Gen 1 header (USB8/9).

  • Page 65: Jumpers

    Chapter 4: Motherboard Connections 4.4 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 66 Chapter 4: Motherboard Connections Manufacturing Mode (ME Mode Select) Close pins 2-3 of jumper JPME2 to bypass SPI flash security and force the system to operate in manufacturing mode, which will allow the user to flash the system firmware from a host server for system setting modifications.

  • Page 67: Led Indicators

    Chapter 4: Motherboard Connections ME Manufacturing Mode Close the pins 2-3 of jumper JPME2 to bypass SPI flash security and for the system to operate in the manufacturing mode, which will allow the user to flash system firmware from a host server for system setting modifications. Refer to the table below for jumper settings. The default setting is normal.
  • Page 68 Chapter 4: Motherboard Connections IPMI LAN LEDs In addition to LAN1 and LAN2, an IPMI LAN is also located on the I/O back panel. The amber LED on the right indicates activity, while the green LED on the left indicates the speed of the connection.

  • Page 69: Storage Ports

    Chapter 4: Motherboard Connections 4.6 Storage Ports SATA Ports Eight SATA 3.0 ports are located on the X12SPO-F motherboard supported by the Intel® C621A chipset. These SATA ports support RAID 0, 1, 5, and 10. In addition, there are also two S-SATA ports (S-SATA0, S-SATA1) that include SATA DOM power. M.2 Slot The X12SPO-F motherboard has two M.2 slots.

  • Page 70: Chapter 5 Software

    USB flash or media drive, or the IPMI KVM console. 2. Retrieve the proper RST/RSTe driver. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 71 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 72: Driver Installation

    (You may also use a utility to extract the ISO file if preferred.) Another option is to go to the Supermicro website at http://www.supermicro.com. Find the product page for your motherboard, and "Download the Latest Drivers and Utilities".

  • Page 73: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 74: Ipmi

    BIOS settings that are related to IPMI. For general documentation and information on IPMI, visit our website at: http://www.supermicro.com/products/nfo/IPMI.cfm. BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 75: Chapter 6 Optional Components

    Chapter 6: Optional Components Chapter 6 Optional Components This chapter describes optional system components and installation procedures. 6.1 Optional Parts List Optional Parts List Description Part Number Quantity Slimline x8 (STR) to 2x OCulink x4 (STR),64cm,85 OHM cable CBL-1264-85 Gen 4 hot-swap 3.5 to 2.5 HDD tray MCP-220-00043-0N Gen 5.5 NVMe 3.5 to 2.5 HDD tray, orange tab MCP-220-00138-0B...

  • Page 76: To 2.5" Drive Trays

    Chapter 6: Optional Components 6.3 3.5" to 2.5" Drive Trays • Tool-less black hot-swap 3.5" to 2.5" Gen 5.5 drive tray (MCP-220-00138-0B, orange tab, w/ key lock, clip design) • Black hot-swap 3.5" to 2.5" Gen 4 drive tray (MCP-220-00043-0N) Enabling NVMe RAID RAID for NVMe SSDs must be enabled through the UEFI BIOS.
  • Page 77 Chapter 6: Optional Components 11. If cross-controller RAID is required, select Enable RAID spanned over VMD Controller as shown in the figures below. Figure 6-1. Created Volume without Figure 6-2. Created Volume with enabling RAID spanned over VMD enabling RAID spanned over VMD controller controller 12.

  • Page 78: Status Indications

    Chapter 6: Optional Components Status Indications An LED indicator on the drive carrier shows the RAID status of the drive. Drive Carrier Status LED Indicator Status State (red) Normal function Locating 4 Hz blink Fault Solid on Rebuilding 1 Hz Blink IBPI SFF 8489 Defined Status LED States Hot Swap Drives Hot-unplug...

  • Page 79: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website. Menu Icon Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 80: Intelligent Platform Management Interface (Ipmi)

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 Intelligent Platform Management Interface (IPMI) The system supports the Intelligent Platform Management Interface (IPMI). IPMI is used to provide remote access, monitoring and management. There are several BIOS settings that are related to IPMI.

  • Page 81: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support MH11 MH12 X12SPO-NTF/-F REV: 2.0 NVMe4/5 NVMe2/3 DESIGNED IN USA BIOS LICENSE 7.3 Troubleshooting Procedures MH10 MH13 Use the following procedures to troubleshoot your system. If you have followed all of the LED_CATERR procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter.

  • Page 82: No Video

    Chapter 7: Troubleshooting and Support No Video 1. If the power is on but you have no video, remove all the add-on cards and cables. 2. As you try to power up the system, note any beep codes. Refer to the next section for details on beep codes.
  • Page 83 2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http://www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.

  • Page 84: Bios Error Beep (Post) Codes

    When BIOS performs the Power On Self Test, it writes checkpoint codes to I/O port 0080h. If the computer cannot complete the boot process, a diagnostic card can be attached to the computer to read I/O port 0080h (Supermicro p/n AOC-LPC80-20). For information on AMI updates, please refer to http://www.ami.com/products/.

  • Page 85: Crash Dump Using Ipmi

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using IPMI. The IPMI manual is available at https://www.supermicro.com/solutions/IPMI.cfm. Check IPMI Error Log 1.

  • Page 86: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.6 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 87: Where To Get Replacement Components

    7.7 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 88: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.9 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. Please email us at techwriterteam@supermicro.com to provide feedback on our manuals.

  • Page 89: Contacting Supermicro

    Chapter 7: Troubleshooting and Support 7.10 Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 90: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 91 Appendix A: Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 92 Appendix A: Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 93 Appendix A: Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 94 Appendix A: Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 95 Appendix A: Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告 システムコンポーネントの取り付けまたは取り外しのために、...
  • Page 96 Appendix A: Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 97 Appendix A: Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 98 Appendix A: Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 99 Appendix A: Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 100 Appendix A: Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 101 Appendix A: Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 102 Appendix A: Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 103 Appendix A: Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 104 Appendix A: Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 105 Appendix A: Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 106 Appendix A: Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 107 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 108 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 109 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 110: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processors Single 3rd Generation Intel® Xeon® Scalable processors in an LGA4189 socket, supports CPU TDP up to 220W Note: Refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel®...
  • Page 111 Appendix B: System Specifications Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards EMC/EMI: 2014/30/EU (EMC Directive) Electromagnetic Compatibility Regulations 2016 FCC Part 15 Subpart B ICES-003 VCCI-CISPR 32 AS/NZS CISPR 32 BS/EN 55032 BS/EN 55035 CISPR 32 CISPR 24/CISPR 35 BS/EN 61000-3-2...

  • Page 112: Bsmi/Rohs

    Appendix B: System Specifications BSMI/RoHS 限用物質含有情況標示聲明書 Declaration of the Presence Condition of the Restricted Substances Marking 設備名稱：伺服器/ Server Equipment name 813M-R4X12 (系列型號: SYS-510P-MR ) 型號（型式）： Type designation (Type) 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 六價鉻 多溴聯苯 多溴二苯醚 Ｕnit 鉛Lead 汞Mercury 鎘Cadmium...
  • Page 113 Appendix B: System Specifications 警告使用者 : 此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下， 使用者會被要求採取某些適當的對策。 輸入額定 100-240V ~, 60-50Hz, 6-3A (x2) *使用者不能任意拆除或替換內部配備 *報驗義務人之姓名或名稱：美超微電腦股份有限公司 *報驗義務人之地址：新北市中和區建一路 150 號 3 樓...

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