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Supermicro SYS-521C-NR User Manual

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SYS-521C-NR
USER'S MANUAL
Revision 1.0

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Summary of Contents for Supermicro SYS-521C-NR

  • Page 1 SYS-521C-NR USER’S MANUAL Revision 1.0...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
  • Page 3 SYS-521C-NR. Installation and maintenance should be performed by experienced technicians only. Please refer to the SYS-521C-NR server specifications page on our website for updates on supported memory, processors and operating systems (http://www.supermicro.com).

  • Page 4: Table Of Contents

    Contents Contents Chapter 1 Introduction 1.1 Overview ..........................8 1.2 Unpacking the System ......................9 1.3 Server Chassis Features ....................10 Front Features ........................10 Drive Carrier Indicators ....................10 Control Panel ........................11 Rear Features ........................13 Power Supply Indicators ....................14 1.4 Motherboard Layout ......................15 Quick Reference Table ......................16 Chapter 2 Server Installation 2.1 Overview ..........................19 2.2 Preparing for Setup ......................19...
  • Page 5 Removing the Chassis from the Rack ................27 Chapter 3 Maintenance and Component Installation 3.1 Removing Power ........................28 3.2 Accessing the System ......................29 Removing the Top Cover ....................29 3.3 Motherboard Components ....................30 Processor and Heatsink Installation ..................30 The 4th Generation Intel Xeon Scalable Processor ............30 Overview of the Processor Carrier Assembly ..............31 Overview of the CPU Socket ....................31 Overview of the Processor Heatsink Module ..............32...
  • Page 6 6.2 TPM Security Module ......................72 Chapter 7 Troubleshooting and Support 7.1 Information Resources .......................73 Website ..........................73 Direct Links for the SYS-521C-NR System ..............73 Direct Links for General Support and Information ............73 7.2 BMC Interface ........................74 7.3 Troubleshooting Procedures .....................75 General Technique ......................75 No Power ..........................75...
  • Page 7 Technical Support Procedures ..................80 Returning Merchandise for Service ...................80 Vendor Support Filing System ..................81 7.8 Feedback ..........................81 7.9 Contacting Supermicro .......................82 Appendix A Standardized Warning Statements for AC Systems Appendix B System Specifications Appendix C UEFI BIOS Recovery and IPMI Crash Dumpbuzz down...

  • Page 8: Chapter 1 Introduction

    Chapter 1 Introduction 1.1 Overview This chapter provides a brief outline of the functions and features of the SYS-521C-NR. The SYS-521C-NR is based on the X13SEDW-F motherboard and the CSE-LA26TS-R1K23AWP1 chassis. The following table provides you with an overview of the main features of the SYS-521C-NR.

  • Page 9: Unpacking The System

    Chapter 1: Introduction 1.2 Unpacking the System Inspect the box the SuperServer SYS-521C-NR was shipped in and note if it was damaged in any way. If any equipment appears damaged, please file a damage claim with the carrier who delivered it.

  • Page 10: Server Chassis Features

    Chapter 1: Introduction 1.3 Server Chassis Features Front Features The CSE-LA26TS-R1K23AWP1 is a 2U chassis See the illustration below for the features included on the front of the chassis. Control Panel Figure 1-2. System Front View Logical Storage Drive Numbers Item Description 0-11...

  • Page 11: Control Panel

    Chapter 1: Introduction Control Panel A power button and a UID button as well as status LEDs are located on the control panel at the front of the chassis. The locations and descriptions of these buttons and LEDs are provided below. See Chapter 4 for details on the control panel connections.
  • Page 12 Chapter 1: Introduction Information LED Color, Status Description Red, solid An overheat condition has occurred. Red, blinking at 1Hz Fan failure, check for an inoperative fan. Red, blinking at 0.25Hz Power failure, check for a non-operational power supply. Red, solid, with Power LED blinking green Fault detected Blue and red, blinking at 10 Hz Recovery mode...

  • Page 13: Rear Features

    Chapter 1: Introduction Rear Features The illustration below shows the features included on the rear of the chassis. The power supply modules also have status LEDs (see Chapter 3 for details). IPMI LAN Port COM Port VGA Port UID LED USB Ports Power Supplies Figure 1-3.

  • Page 14: Power Supply Indicators

    Indicates that the power supply has a warning condition and continues to operate. Indicates that the power supply is plugged in, and is in an abnormal state. The Solid Amber system might need service. Please contact Supermicro technical support. No AC power to modules...

  • Page 15: Motherboard Layout

    Chapter 1: Introduction 1.4 Motherboard Layout Below is a layout of the X13SEDW-F with jumper, connector and LED locations shown. See the table on the following pages for descriptions. For detailed descriptions, pinout information, and jumper settings, refer to Chapter JUSBRJ45 JUIDB1 COM1...

  • Page 16: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBT1 CMOS Clear Open (Normal) JPG1 VGA Enable/Disable Pins 1-2 (Enabled) Pins 1-2 UID (Default) JRU1 Front Control Board (JFP1) Signal Reset Pins 2-3 Reset Description Status Power LED LED On: Onboard Power On LED1 BMC Heartbeat LED Blinking Green: BMC Normal...
  • Page 17 Front Accessible USB 2.0 Headers VGA Port USB0/1 USB 2.0 Headers VGA Port Note: For detailed instructions on how to configure Network Interface Card (NIC) settings, refer to the Network Interface Card Configuration User's Guide posted on the webpage http:// www.supermicro.com/support/manuals/.
  • Page 18 Chapter 1: Introduction PCIe 5.0 x16 PCIe 5.0 x16 PE1[0-15] PE0[0-15] LUIO2 RUIO2 LANE REVERSAL PCIe 5.0 x8 JAIOM1 PE2[8-15] LANE REVERSAL PCIe 5.0 x8 PCIe 5.0 x4 MCIO x8 PE2[0-7] PE4[0-3] MCIO x4 JNVME5 JPCIE1 LANE REVERSAL PCIe 5.0 x4 PE4[4-7] MCIO x4 Upgrade connector...

  • Page 19: Chapter 2 Server Installation

    Chapter 2: Server Installation Chapter 2 Server Installation 2.1 Overview This chapter provides advice and instructions for mounting your system in a server rack. If your system is not already fully integrated with processors, system memory etc., refer to Chapter 3 for details on installing those specific components. Caution: Electrostatic Discharge (ESD) can damage electronic components.

  • Page 20: Rack Precautions

    Chapter 2: Server Installation Rack Precautions • Ensure that the leveling jacks on the bottom of the rack are extended to the floor so that the full weight of the rack rests on them. • In single rack installations, stabilizers should be attached to the rack. In multiple rack installations, the racks should be coupled together.

  • Page 21: Mechanical Loading

    Chapter 2: Server Installation Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading. Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring.

  • Page 22: Installing The Rails

    Chapter 2: Server Installation 2.3 Installing the Rails There are a variety of rack units on the market, which may require a slightly different assembly procedure. This rail set fits a rack between 26.8" and 36.4" deep. The following is a basic guideline for installing the system into a rack with the rack mounting hardware provided.

  • Page 23: Releasing The Inner Rail

    Chapter 2: Server Installation Releasing the Inner Rail Each inner rail has a locking latch. This latch prevents the server from coming completely out of the rack when when the chassis is pulled out for servicing. To mount the rail onto the chassis, first release the inner rail from the outer rails. Releasing Inner Rail from the Outer Rails 1.

  • Page 24: Installing The Inner Rails On The Chassis

    Chapter 2: Server Installation Installing the Inner Rails on the Chassis Installing the Inner Rails 1. Identify the left and right inner rails. They are labeled. 2. Place the inner rail firmly against the side of the chassis, aligning the hooks on the side of the chassis with the holes in the inner rail.

  • Page 25: Installing The Outer Rails Onto The Rack

    Chapter 2: Server Installation Installing the Outer Rails onto the Rack 1. Press upward on the locking tab at the rear end of the middle rail. 2. Push the middle rail back into the outer rail. 3. Hang the hooks on the front of the outer rail onto the square holes on the front of the rack. If desired, use screws to secure the outer rails to the rack.

  • Page 26: Installing The Server Into The Rack

    Chapter 2: Server Installation 2.4 Installing the Server into the Rack Once rails are attached to the chassis and the rack, you can install the server. 1. Pull the middle rail out of the front of the outer rail and make sure that the ball bearing shuttle is locked at the front of the middle rail.

  • Page 27: Removing The Chassis From The Rack

    Chapter 2: Server Installation Removing the Chassis from the Rack Caution! It is dangerous for a single person to off-load the heavy chassis from the rack without assistance. Be sure to have sufficient assistance supporting the chassis when removing it from the rack.

  • Page 28: Chapter 3 Maintenance And Component Installation

    Chapter 3: Maintenance and Component Installation Chapter 3 Maintenance and Component Installation This chapter provides instructions on installing and replacing main system components. To prevent compatibility issues, only use components that match the specifications and/or part numbers given. Installation or replacement of most components require that power first be removed from the system.

  • Page 29: Accessing The System

    Chapter 3: Maintenance and Component Installation 3.2 Accessing the System The system features a removable top cover, which allows access to the inside of the system. Removing the Top Cover 1. Press the two release buttons and slide the cover toward the rear. 2.

  • Page 30: Motherboard Components

    Thermal grease is pre-applied on a new heatsink. No additional thermal grease is needed. • Refer to the Supermicro website for updates on processor support. • All graphics in this manual are for illustration purposes only. Your components may look different.

  • Page 31: Overview Of The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Overview of the Processor Carrier Assembly The processor carrier assembly contains the Intel Xeon processor and a processor carrier. 1. Intel Xeon Processor 2. Processor Carrier Overview of the CPU Socket The CPU socket is protected by a plastic protective cover. 1.

  • Page 32: Overview Of The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Overview of the Processor Heatsink Module The Processor Heatsink Module (PHM) contains a heatsink, a processor carrier, and the Intel Xeon processor. 1. Heatsink with Thermal Grease 2. Processor Carrier 3. Intel Xeon Processor Processor Heatsink Module (PHM) Bottom View...

  • Page 33: Creating The Processor Carrier Assembly

    Chapter 3: Maintenance and Component Installation Creating the Processor Carrier Assembly To install a processor into the processor carrier, follow the steps below: 1. Before installation, make sure the lever on the processor carrier is pressed down as shown below. 2.

  • Page 34: Assembling The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Assembling the Processor Processor Carrier Assembly Heatsink Module (Upside Down) After creating the processor carrier Triangle on the CPU assembly for the processor, mount it onto the heatsink to create the processor heatsink module (PHM): 1.

  • Page 35: Preparing The Cpu Socket For Installation

    Chapter 3: Maintenance and Component Installation Preparing the CPU Socket for Installation This motherboard comes with a plastic protective cover installed on the CPU socket. Remove it from the socket to install the Processor Heatsink Module (PHM). Gently pull up one corner of the plastic protective cover to remove it.

  • Page 36: Installing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Installing the Processor Heatsink Module After assembling the Processor Heatsink Module (PHM), install it onto the CPU socket: 1. Align pin 1 of the PHM with the printed triangle on the CPU socket. See the left image below.

  • Page 37: Removing The Processor Heatsink Module

    Chapter 3: Maintenance and Component Installation Removing the Processor Heatsink Module Before removing the processor heatsink module (PHM) from the motherboard, shut down the system and then unplug the AC power cord from all power supplies. Then follow the steps below: 1.

  • Page 38: Memory Support

    Chapter 3: Maintenance and Component Installation Memory Support Note: Check the Supermicro website for recommended memory modules. Important: Exercise extreme care when installing or removing DIMM modules to prevent any possible damage. Memory Support The X13SEDW-F supports up to 4096GB of ECC RDIMM and RDIMM 3DS DDR5 memory with speeds of up to 4800MT/s (DDR5-4400MT/s when fully populated) in 16 memory slots.

  • Page 39: General Guidelines For Optimizing Memory Performance

    Chapter 3: Maintenance and Component Installation General Guidelines for Optimizing Memory Performance • It is recommended to use DDR5 memory of the same type, size, and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 40: Dimm Installation

    Chapter 3: Maintenance and Component Installation DIMM Installation 1. Insert the desired number of DIMMs into the memory slots based on the Recommended Memory Population Guide tables. Notches 2. Push the release tabs outwards on both ends of the DIMM slot to unlock it. 3.

  • Page 41: Pci Expansion Cards

    Chapter 3: Maintenance and Component Installation PCI Expansion Cards The system can accommodate six to eight PCIe 5.0 expansion cards (depending upon configuration) and one PCIe 5.0 AIOM networking cards. Limitations for Slots 1, 2, 4, and 5 Due to PCIe 5.0 requirements, riser card slots 1 and 2 are connected by cable to the JNVMe 1/2/3/4 port and slots 4 and 5 are connected by cable to the JNVMe 5/6/7/8 port on the motherboard.

  • Page 42: Installing Expansion Cards

    Chapter 3: Maintenance and Component Installation Installing Expansion Cards Power down the system and remove the cover. 2. Lift the riser card bracket(s) out of the chassis using the pull-tabs. 3. In the rear of the chassis, remove the blank PCI shields that covers the chassis slot. Left Riser Card Bracket Right Riser...

  • Page 43: Aiom Network Cards

    Chapter 3: Maintenance and Component Installation AIOM Network Cards The system provides network connection by means of one advanced I/O module (AIOM). Figure 3-6. AIOM Slot Installing an AIOM Card 1. Remove the blank cover plate from A1 by unscrewing the thumbscrew. 2.

  • Page 44: Motherboard Battery

    Chapter 3: Maintenance and Component Installation Motherboard Battery The motherboard uses non-volatile memory to retain system information when system power is removed. This memory is powered by a lithium battery residing on the motherboard. Replacing the Battery Begin by removing power from the system as described in Section 3.1.

  • Page 45: Chassis Components

    NVMe or SAS/SATA drives. Drive carrier status indicators are described in Section 1.3. Note: Enterprise level hard disk drives are recommended for use in Supermicro servers. For compatible storage drives, see https://www.supermicro.com/en/products/system/UP/2U/ SYS-521C-NR.
  • Page 46 Chapter 3: Maintenance and Component Installation Removing a Hot-Swap Drive Carrier from the System 1. Press the release button on the drive carrier, which will extend the drive carrier handle. 2. Use the drive carrier handle to pull the drive out of the chassis. Handle Release Button Figure 3-10.
  • Page 47 Chapter 3: Maintenance and Component Installation Installing a 3.5" Drive 1. Position the drive above the carrier with the PCB side facing down and the connector end toward the rear of the carrier. 2. Tilt the drive to insert it onto the two posts on the left inside of the carrier. Post Insert this side first Post...
  • Page 48 Chapter 3: Maintenance and Component Installation Insert this side second Figure 3-12. Installing a 3.5" Drive into a Carrier Installing a 2.5" Drive 1. Install the drive directly into the tray with four screws underneath. 2. Insert the drive carrier into its bay, keeping the release button on the right. When the carrier reaches the rear of the bay, the release handle will retract.

  • Page 49: Hot-Swap For Nvme Drives

    Chapter 3: Maintenance and Component Installation Hot-Swap for NVMe Drives Supermicro servers support NVMe surprise hot-swap. For even better data security, NVMe orderly hot-swap is recommended. NVMe drives can be ejected and replaced remotely using IPMI. Ejecting a Drive 1. IPMI > Storage > Physical View 2.

  • Page 50: System Cooling

    Chapter 3: Maintenance and Component Installation System Cooling Three 8-cm fans provide the cooling for the system. Make sure the chassis top cover makes a good seal so the cooling air circulates properly through the chassis Changing a System Fan 1.

  • Page 51: Checking The Server Air Flow

    Some backplanes allow the overheat temperature to be set at 45, 50, or 55 degrees by changing a jumper setting. For more information, consult the backplane user manual at www. supermicro.com. (Click Support, then the Manuals link.) Responses If the server overheats: 1.

  • Page 52: Power Supply

    Power Supply The chassis features redundant power supplies. The power modules can be changed without powering down the system. New units can be ordered directly from Supermicro or authorized distributors. These power supplies are auto-switching capable. This feature enables them to automatically sense the input voltage and operate at a 100-120v or 180-240v.
  • Page 53 Chapter 3: Maintenance and Component Installation Release Tab Handle Figure 3-16. Installing/Removing a Power Supply Module...

  • Page 54: Chapter 4 Motherboard Connections

    Chapter 4: Motherboard Connections Chapter 4 Motherboard Connections This section describes the connections on the motherboard and provides pinout definitions. Note that depending on how the system is configured, not all connections are required. The LEDs on the motherboard are also described here. A motherboard layout indicating component locations may be found in Chapter Please review the Safety Precautions in Appendix A before installing or removing components.

  • Page 55: Headers And Connectors

    Chapter 4: Motherboard Connections 4.2 Headers and Connectors Chassis Intrusion A Chassis Intrusion header is located at JL1 on the motherboard. Attach the appropriate cable from the chassis to inform you of a chassis intrusion when the chassis is opened. Refer to the table below for pin definitions.
  • Page 56 Baseboard Management Controller (BMC) and a Network Interface Controller (NIC). For the network sideband interface to work properly, you will need to use a NIC add-on card that supports NC-SI and also need to have a special cable. Please contact Supermicro at www.
  • Page 57 A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and Port 80 connection. Use this header to enhance system performance and data security. Refer to the table below for pin definitions. Visit the following link for more information on the TPM: http://www.supermicro.com/manuals/other/TPM.pdf. Trusted Platform Module Header Pin Definitions...

  • Page 58: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with a Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.
  • Page 59 Chapter 4: Motherboard Connections Power Fail The Power Fail LED connection is located at pins 5 and 6. Refer to the table below for pin definitions. Power Fail LED Pin Definitions (JF1) Pin# Definition 3.3V Power Fail LED Information LED (OH/Fan Fail/PWR Fail/UID LED) The Information LED (OH/Fan Fail/PWR Fail/UID LED) connection is located on pins 7 and 8 of JF1.
  • Page 60 Chapter 4: Motherboard Connections HDD LED The HDD LED connection is located on pins 13 and 14 of JF1. Attach a cable to pin 14 to show hard drive activity status. Refer to the table below for pin definitions. HDD LED Pin Definitions (JF1) Pins Definition...

  • Page 61: Ports

    PCIe 5.0 lanes in each slot which can be utilized to offer additional LAN ports, VPU, storage devices, etc. on the motherboard. Visit the Supermicro website for all available module options. Keep in mind that it is mandatory that power be unplugged prior to removing or installing an AIOM module card to either one of these two expansion slots.
  • Page 62 Chapter 4: Motherboard Connections LAN Port The motherboard has one dedicated BMC LAN port. It is located next to the VGA port and above USB2/3 ports on the back panel. It can accept RJ45 cables. Refer to the LED indicator section for LAN LED information.
  • Page 63 Chapter 4: Motherboard Connections Unit Identifier Switch (UID-SW): One button with two functions A Unit Identifier (UID) switch and two LED Indicators are located on the motherboard. The UID switch is located next to the VGA port on the back panel. Function User Input Behavior...

  • Page 64: Jumpers

    Chapter 4: Motherboard Connections 4.5 Jumpers Explanation of Jumpers To modify the operation of the motherboard, jumpers are used to choose between optional settings. Jumpers create shorts between two pins to change the function associated with it. Pin 1 is identified with a square solder pad on the printed circuit board. See the motherboard layout page for jumper locations.
  • Page 65 Chapter 4: Motherboard Connections Front Control Board Signal Reset Jumper JRU1 is used to configure the signal settings for the Front Control Board (JFP1). Close pins 1 and 2 to reset the Front Control Board signals for UID use. Close pins 2 and 3 to configure JFP1 signals for reset use.

  • Page 66: Led Indicators

    Chapter 4: Motherboard Connections 4.6 LED Indicators BMC Heartbeat LED A BMC Heartbeat LED is located at LED1 on the motherboard. When LED1 is blinking, the BMC is functioning normally. Refer to the table below for more information. BMC Heartbeat LED Indicator LED Color Definition Green: Blinking...

  • Page 67: Chapter 5 Software

    BMC KVM console. 2. Go to the Supermicro web page for your motherboard and click on "Download the Latest Drivers and Utilities", select the proper driver, and copy it to a USB flash drive.
  • Page 68 Chapter 5: Software 4. During Windows Setup, continue to the dialog where you select the drives on which to install Windows. If the disk you want to use is not listed, click on “Load driver” link at the bottom left corner. Figure 5-2.

  • Page 69: Driver Installation

    The Supermicro website contains drivers and utilities for your system at https://www. supermicro.com/wdl/. Some of these must be installed, such as the chipset driver. After accessing the website, go into the CDR_Images (in the parent directory of the above link) and locate the ISO file for your motherboard. Download this file to a USB flash or media drive.

  • Page 70: Superdoctor ® 5

    5.3 SuperDoctor ® The Supermicro SuperDoctor 5 is a program that functions in a command-line or web-based interface for Windows and Linux operating systems. The program monitors such system health information as CPU temperature, system voltages, system power consumption, fan speed, and provides alerts via email or Simple Network Management Protocol (SNMP).

  • Page 71: Bmc

    There are several BIOS settings that are related to BMC. For general documentation and information on BMC, visit our website at: www.supermicro.com/en/solutions/management-software/bmc-resources BMC ADMIN User Password For security, each system is assigned a unique default BMC password for the ADMIN user.

  • Page 72: Chapter 6 Optional Components

    The JTPM1 header is used to connect a Trusted Platform Module (TPM). A TPM is a security device that supports encryption and authentication in hard drives. It enables the motherboard to deny access if the TPM associated with the hard drive is not installed in the system. Details and installation procedures are at: https://www.supermicro.com/manuals/other/TPM.pdf...

  • Page 73: Chapter 7 Troubleshooting And Support

    Chapter 7 Troubleshooting and Support 7.1 Information Resources Website A great deal of information is available on the Supermicro website, supermicro.com. Products Figure 7-1. Supermicro Website • Specifications for servers and other hardware are available by clicking the menu icon, then selecting the Products option.

  • Page 74: Bmc Interface

    Security Center for recent security notices Supermicro Phone and Addresses 7.2 BMC Interface The system supports a Baseboard Management Controller (BMC) interface. It provides remote access, monitoring and management. There are several BIOS settings related to the BMC.

  • Page 75: Troubleshooting Procedures

    Chapter 7: Troubleshooting and Support 7.3 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the Technical Support Procedures Returning Merchandise for Service section(s) in this chapter. Power down the system before changing any non hot-swap hardware components.

  • Page 76: No Video

    • Memory: Make sure that the memory modules are supported. Refer to the product page on our website at www.supermicro.com. Test the modules using memtest86 or a similar utility. • Storage drives: Make sure that all drives work properly. Replace if necessary.
  • Page 77 Also check the Control panel Overheat LED. • Adequate power supply: Make sure that the power supply provides adequate power to the system. Make sure that all power connectors are connected. Refer to the Supermicro website for the minimum power requirements. •...

  • Page 78: Crash Dump Using The Bmc Dashboard

    In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using the BMC Dashboard. The BMC manual is available at www.supermicro.com/manuals/ other/BMC_Users_Guide_X12_H12.pdf. Check Error Log 1.

  • Page 79: Cmos Clear

    Chapter 7: Troubleshooting and Support 7.5 CMOS Clear JBT1 is used to clear CMOS, which will also clear any passwords. Instead of pins, this jumper consists of contact pads to prevent accidentally clearing the contents of CMOS. To Clear CMOS 1.

  • Page 80: Where To Get Replacement Components

    7.6 Where to Get Replacement Components If you need replacement parts for your system, to ensure the highest level of professional service and technical support, purchase exclusively from our Supermicro Authorized Distributors/System Integrators/Resellers. A list can be found at: http://www.supermicro.com.

  • Page 81: Vendor Support Filing System

    For issues related to Red Hat Enterprise Linux, since it is a subscription based OS, contact your account representative. 7.8 Feedback Supermicro values your feedback as we strive to improve our customer experience in all facets of our business. To provide feedback on our manuals, please email us at techwriterteam@...

  • Page 82: Contacting Supermicro

    San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) Sales-USA@supermicro.com (Sales Inquiries) Government_Sales-USA@supermicro.com (Gov. Sales Inquiries) support@supermicro.com (Technical Support) RMA@supermicro.com (RMA Support) Webmaster@supermicro.com (Webmaster) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 83: Appendix A Standardized Warning Statements For Ac Systems

    Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components. Read this appendix in its entirety before installing or configuring components in the Supermicro chassis. These warnings may also be found on our website at http://www.supermicro.com/about/...
  • Page 84 Appendix A: Standardized Warning Statements Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
  • Page 85 Appendix A: Standardized Warning Statements . ٌ ‫ا ك ً ف حالة و ٌ يك أى تتسبب ف اصابة جسذ ة ٌ هذا الزهز ع ٌ خطز !تحذ ز‬ ‫قبل أى تعول عىل أي هعذات،يك عىل علن بالوخاطز ال ا ٌجوة عي الذوائز‬ ٍ...
  • Page 86 Appendix A: Standardized Warning Statements Warnung Vor dem Anschließen des Systems an die Stromquelle die Installationsanweisungen lesen. ¡Advertencia! Lea las instrucciones de instalación antes de conectar el sistema a la red de alimentación. Attention Avant de brancher le système sur la source d'alimentation, consulter les directives d'installation. .‫יש...
  • Page 87 Appendix A: Standardized Warning Statements Warnung Dieses Produkt ist darauf angewiesen, dass im Gebäude ein Kurzschluss- bzw. Überstromschutz installiert ist. Stellen Sie sicher, dass der Nennwert der Schutzvorrichtung nicht mehr als: 250 V, 20 A beträgt. ¡Advertencia! Este equipo utiliza el sistema de protección contra cortocircuitos (o sobrecorrientes) del edificio.
  • Page 88 Appendix A: Standardized Warning Statements Power Disconnection Warning Warning! The system must be disconnected from all sources of power and the power cord removed from the power supply module(s) before accessing the chassis interior to install or remove system components. 電源切断の警告...
  • Page 89 Appendix A: Standardized Warning Statements ‫אזהרה מפני ניתוק חשמלי‬ ‫!אזהרה‬ ‫יש לנתק את המערכת מכל מקורות החשמל ויש להסיר את כבל החשמלי מהספק‬ ‫.לפני גישה לחלק הפנימי של המארז לצורך התקנת או הסרת רכיבים‬ ‫يجب فصم اننظاو من جميع مصادر انطاقت وإ ز انت سهك انكهرباء من وحدة امداد‬ ‫انطاقت...
  • Page 90 Appendix A: Standardized Warning Statements Attention Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés. !‫אזהרה‬ .‫צוות מוסמך בלבד רשאי להתקין, להחליף את הציוד או לתת שירות עבור הציוד‬ ‫واملدربيه...
  • Page 91 Appendix A: Standardized Warning Statements Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt vorgesehen. Der Zutritt zu derartigen Bereichen ist nur mit einem Spezialwerkzeug, Schloss und Schlüssel oder einer sonstigen Sicherheitsvorkehrung möglich. ¡Advertencia! Esta unidad ha sido diseñada para instalación en áreas de acceso restringido. Sólo puede obtenerse acceso a una de estas áreas mediante la utilización de una herramienta especial, cerradura con llave u otro medio de seguridad.
  • Page 92 Appendix A: Standardized Warning Statements Battery Handling Warning! There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions 電池の取り扱い...
  • Page 93 Appendix A: Standardized Warning Statements ‫هناك خطر من انفجار يف حالة اسحبذال البطارية بطريقة غري صحيحة فعليل‬ ‫اسحبذال البطارية‬ ‫فقط بنفس النىع أو ما يعادلها مام أوصث به الرشمة املصنعة‬ ‫جخلص من البطاريات املسحعملة وفقا لحعليامت الرشمة الصانعة‬ 경고! 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다. 기존 배터리와 동일하거나 제 조사에서...
  • Page 94 Appendix A: Standardized Warning Statements ¡Advertencia! Puede que esta unidad tenga más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones. Attention Cette unité peut avoir plus d'une connexion d'alimentation. Pour supprimer toute tension et tout courant électrique de l'unité, toutes les connexions d'alimentation doivent être débranchées.
  • Page 95 Appendix A: Standardized Warning Statements Backplane Voltage Warning! Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. バックプレーンの電圧 システムの稼働中は危険な電圧または電力が、 バックプレーン上にかかっています。 修理する際には注意く ださい。 警告 当系统正在进行时，背板上有很危险的电压或能量，进行维修时务必小心。 警告 當系統正在進行時，背板上有危險的電壓或能量，進行維修時務必小心。 Warnung Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf.
  • Page 96 Appendix A: Standardized Warning Statements ‫هناك خطز مه التيار الكهزبايئ أوالطاقة املىجىدة عىل اللىحة‬ ‫عندما يكىن النظام يعمل كه حذ ر ا عند خدمة هذا الجهاس‬ 경고! 시스템이 동작 중일 때 후면판 (Backplane)에는 위험한 전압이나 에너지가 발생 합니다. 서비스 작업 시 주의하십시오. Waarschuwing Een gevaarlijke spanning of energie is aanwezig op de backplane wanneer het systeem in gebruik is.
  • Page 97 Appendix A: Standardized Warning Statements ‫תיאום חוקי החשמל הארצי‬ !‫אזהרה‬ .‫התקנת הציוד חייבת להיות תואמת לחוקי החשמל המקומיים והארציים‬ ‫تركيب املعدات الكهربائية يجب أن ميتثل للقىاويه املحلية والىطىية املتعلقة‬ ‫بالكهرباء‬ 경고! 현 지역 및 국가의 전기 규정에 따라 장비를 설치해야 합니다. Waarschuwing Bij installatie van de apparatuur moet worden voldaan aan de lokale en nationale elektriciteitsvoorschriften.
  • Page 98 Appendix A: Standardized Warning Statements Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et/ou directives de respect de l'environnement. Renseignez-vous auprès de l'organisme compétent. ‫סילוק המוצר‬ !‫אזהרה‬ .‫סילוק סופי של מוצר זה חייב להיות בהתאם להנחיות וחוקי המדינה‬ ‫التخلص...
  • Page 99 Appendix A: Standardized Warning Statements Warnung Gefährlich Bewegende Teile. Von den bewegenden Lüfterblätter fern halten. Die Lüfter drehen sich u. U. noch, wenn die Lüfterbaugruppe aus dem Chassis genommen wird. Halten Sie Finger, Schraubendreher und andere Gegenstände von den Öffnungen des Lüftergehäuses entfernt.
  • Page 100 Verbindungskabeln, Stromkabeln und/oder Adapater, die Ihre örtlichen Sicherheitsstandards einhalten. Der Gebrauch von anderen Kabeln und Adapter können Fehlfunktionen oder Feuer verursachen. Die Richtlinien untersagen das Nutzen von UL oder CAS zertifizierten Kabeln (mit UL/CSA gekennzeichnet), an Geräten oder Produkten die nicht mit Supermicro gekennzeichnet sind.
  • Page 101 ‫.قيرح وأ لطع يف ببستي دق ىرخأ تالوحمو تالباك يأ مادختسا .ميلسلا سباقلاو لصوملا مجح‬ ‫ لبق نم ةدمتعملا تالباكلا مادختسا تادعملاو ةيئابرهكلا ةزهجألل ةمالسلا نوناق رظحي‬UL ‫ وأ‬CSA ‫( ةمالع لمحت يتلاو‬UL/CSA) ‫ لبق نم ةددحملاو ةينعملا تاجتنملا ريغ ىرخأ تادعم يأ عم‬Supermicro.
  • Page 102 사항을 준수하여 제공되거나 지정된 연결 혹은 구매 케이블, 전원 케이블 및 AC 어댑터를 사용하십시오. 다른 케이블이나 어댑터를 사용하면 오작동이나 화재가 발생할 수 있습니다. 전기 용품 안전법은 UL 또는 CSA 인증 케이블 (코드에 UL / CSA가 표시된 케이블)을 Supermicro 가 지정한 제품 이외의 전기 장치에 사용하는 것을 금지합니다. Stroomkabel en AC-Adapter...

  • Page 103: Appendix B System Specifications

    Appendix B: System Specifications Appendix B System Specifications Processor Support Single 4th Generation Intel Xeon Scalable processor, P+ (LGA4189) sockets; up to 350W TDP Notes: Please refer to the motherboard specifications pages on our website for updates to supported processors. Chipset Intel PCH C741 BIOS...
  • Page 104 Appendix B: System Specifications Operating Environment Operating Temperature: 10º to 35º C (50º to 95º F)* Non-operating Temperature: -30º to 60º C (-22º to 140º F) Operating Relative Humidity: 8% to 80% (non-condensing) Non-operating Relative Humidity: 8% to 90% (non-condensing) Regulatory Compliance FCC, ICES, CE, UKCA, VCCI, RCM, NRTL, CB Applied Directives, Standards...
  • Page 105 Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update. If you need to update the BIOS, do not shut down or reset the system while the BIOS is updating.
  • Page 106 Appendix C: UEFI BIOS Recovery/IPMI Crash Dump Note: If you cannot locate the "SUPER.ROM" file in your driver disk, visit our website at www.supermicro.com to download the correct BIOS image into a USB flash device and rename it "SUPER.ROM". 2. While the system is turned off, insert the USB device that contains the new BIOS binary image (SUPER.ROM).
  • Page 107 SUPERMICO BIOS Update: https://www.youtube.com/watch?v=S8z6iOEHGwY * If the BIOS flash recovery fails, contact our RMA Department to have the BIOS chip reprogrammed. This will require shipping the board to Supermicro for repair. Submit your RMA request at https://www.supermicro.com/support/rma Please make sure to follow all instructions when returning the motherboard.
  • Page 108 In the event of a processor internal error (IERR) that crashes your system, you may want to provide information to support staff. You can download a crash dump of status information using IPMI. The IPMI manual is available at https://www.supermicro.com/solutions/IPMI.cfm. Check IPMI Error Log 1.

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