Product support
This document aims to provide the most updated and accurate information to
customers, and thus all contents may be modified from time to time without prior
notice. Please visit the website for the latest version of this document and other
product information. Available files vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from Support.BenQ.com. The website layout and content
may vary by region/country.
• User manual and related document
• Drivers and applications
• (EU only) Dismantled information: Available on the user manual download page. This
document is provided based on Regulation (EU) 2019/2021 to repair or recycle your
product. Always contact the local customer service for servicing within the warranty
period. If you wish to repair an out-of-warranty product, you are recommended to go to a
qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do
not disassemble the product unless you are aware of the consequences. If you cannot
find the dismantled information on your product, contact the local customer service for
assistance.
Firmware upgrade
You are recommended to upgrade the product to the latest firmware version (if
available) and refer to the most up-to-date user manual to make best use of the
product.
To upgrade your monitor, download and install the Display QuicKit software from the
BenQ website.
•
Support.BenQ.com
when your monitor is compatible)
•
Support.BenQ.com
The software utility checks the compatibility of your monitor automatically once
launched. Refer to the user manual of the software utility for instructions.
If your monitor is not compatible with Display QuicKit, and you wonder if there is an
updated firmware version available, please contact BenQ customer service.
Advanced software
Apart from the built-in technologies and features available on this product, you are
provided with more software applications to enhance and extend the product
functionality. Download the software and its user guide as instructed from the BenQ
website.
• Display Pilot (applicable for PD2720U) / Display Pilot 2 (applicable for
PD2725U/PD3206U/PD3220U/PD3225U/PD3420Q)
Display Pilot / Display Pilot 2 is a software utility that allows for quick accurate tuning
of the display with the ability to easily save and use monitor configurations that are
best suited for you. All adjustments are controlled via software to eliminate the need to
use the monitor on-screen displays (OSD).
• Display ColorTalk (applicable for PD2725U/PD3206U/PD3225U)
Display ColorTalk is a software provides an intuitive interface to match the colors of
multiple displays, whether it's a MacBook display with a single monitor or across
multiple monitors.
> model name > Software & Driver > Display QuicKit (available only
> Display QuicKit (availability may vary by region)
3
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