(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
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• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed. For Germany only: •...
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If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...
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Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...
Viewing angle adjustment ........................22 Using the monitor wall mounting kit ....................23 Getting the most from your BenQ monitor ..............24 Downloading the LCD Monitor driver files from the Internet ............. 24 How to install the monitor on a new computer ................25 How to upgrade the monitor on an existing computer ..............
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
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Power Cord (Supplied item may differ by model or region.) Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable Headphone Hook • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3. Power button 4. Power LED indicator Back view 5. AC power switch 6. AC power input jack 7. Cable management hole 8. USB 3.1 Gen 1 port (upstream; connecting to the PC) 9.
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11. HDMI socket 12. DisplayPort socket 13. Mini DisplayPort socket 14. Mini DisplayPort output socket (for Multi-Stream Transport, MST) 15. Headphone jack 16. Quick release button • Depending on the product specifications, the supported resolution and timing may vary. • Above diagram may vary depending on the model. •...
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 16. USB peripherals (USB 3.1 Gen 1) Speakers PC/Notebook Getting to know your monitor...
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
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Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
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2. Connect the PC video cable Either To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket.
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4. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Connect USB devices via other USB ports (downstream) on the monitor.
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Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
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And then detach the base from the stand. You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe. How to assemble your monitor hardware...
Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the (downloaded from Support.BenQ.com), and check Display Pilot Software to set the display to rotate with the monitor automatically. Auto Pivot Alternatively, right-click the desktop and select from the popup menu.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. How to assemble your monitor hardware...
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 24 for details.
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
Internet as instructed in Browse Downloading the LCD Monitor driver files from the Internet on page 8. Click Close You may be prompted to restart your computer after the driver update is complete. Getting the most from your BenQ monitor...
How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
• To unlock the OSD controls, press and hold any key for 10 seconds. Controlling the display with Display Pilot software is provided as an alternative to control the display. Download and Display Pilot install from Support.BenQ.com (see Product support on page The main functions include: • Control of the OSD menus.
Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu. Select ) to access Menu the main menu.
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2. Go to > , and select System USB Awake 3. Connect the first monitor to your laptop using a DP cable. 4. Connect the second monitor to the first one using a DP cable as illustrated. 5. Follow Step 3 to connect the third and the fourth monitors if desired. 6.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select ) to access the Menu main menu.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Adjusts the tone luminance. The default value is 2.2 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Enhances the contrast of the dark shades so you 0 ~ 10 Animation could work on the details easily when making an animation. For basic PC application. Standard Decreases the blue light emitted from the Low Blue Light display to reduce the risk of blue light exposure to your eyes.
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Item Function Range Slightly enlarges the input image. Use this feature to hide • ON Overscan annoying edge noise if present around your image. • HDMI RGB Determines the range of color scales. Select an option that • Auto PC Range matches the RGB range setting on the connected HDMI device.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
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Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture Mode • Input Sets the function to be accessed by custom key 2. Custom Key • DisplayPort • Mini DisplayPort Custom Key Sets the function to be accessed by custom key 3. •...
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Item Function Range Displays the current monitor property settings. • Information Input • Current Resolution • Optimum Resolution (best with the monitor) Selects an appropriate DP standard for data transmission. • DisplayPort • By default, this function is disabled, and the USB ports are •...
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
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Item Function Range ECO Sensor Sets to display the countdown to turn off the monitor. • ON Meter • Sensor Decides how far the sensor can detect. • Near Range • Middle • Navigating the main menu...
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file " ". And then select the correct resolution, refresh rate and Adjusting the Screen Resolution make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
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Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
• Make sure the graphic card on your computer supports DP 1.2 for MST. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service. Troubleshooting...
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