(Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
Page 3
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
Page 4
If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...
Viewing angle adjustment ........................18 Using the monitor wall mounting kit ....................19 Getting the most from your BenQ monitor ..............20 How to install the monitor on a new computer ................21 How to upgrade the monitor on an existing computer ..............22 How to install on Windows 10 system ....................
Page 6
Frequently asked questions (FAQ) ...................... 52 Need more help?............................54 4/19/19...
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
Page 8
Video Cable: DP to mini DP Video Cable: HDMI USB Cable • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Light sensor 2. Control buttons 3. Power button Back view 4. Cable management hole 5. AC power input jack 6. HDMI socket 7. DisplayPort socket 8. Mini DisplayPort socket 9. DisplayPort output socket (for Multi-Stream Transport, MST) 10.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 13. USB peripherals (USB 3.0) Speakers PC/Notebook PC/Notebook Getting to know your monitor...
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • Avoid finger pressure on the screen surface. •...
Page 12
Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
Page 13
•Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. •Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket.
Page 14
Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. Your monitor is an edge-to-edge monitor and should be handled with care.
Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the (downloaded from www.BenQ.com), and check Display Pilot Software to set the display to rotate with the monitor automatically. Auto Pivot Alternatively, right-click the desktop and select from the popup menu.
To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables.
Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
Controlling the display with Display Pilot software is provided as an alternative to control the display. Download and Display Pilot install from www.benq.com. The main functions include: • Control of the OSD menus. • Setup of rotating the display with the monitor automatically (see page 17).
4. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor.
Working with two computers and one monitor 1. Establish cable connection as Video cable Video cable instructed in Connect the PC PC 1 / PC 2 video cable on page 2. Select an input source. 3. Select KVM switch. PC 1 PC 2 Working with two computers and two monitors Video cable...
Refer to the following table to find your main source and its supporting second sources. Possible second sources HDMI Mini DP Inputs HDMI Main source Mini DP Working with DualView DualView helps improve your image editing efficiency by showing an image of two different picture modes side-by-side.
The following information shows the image resolution available to each monitor. monitor monitor Configura- monitor monitor (PD2700U or a (A compatible tion (PD2700U) (PD2700U) compatible BenQ BenQ monitor) monitor) 3840 x 2160 3840 x 2160 (30Hz) (30Hz) 3840 x 2160 2560 x 1440 1920 x 1080 (30Hz)
Configura- monitor monitor (PD2700U or a (A compatible tion (PD2700U) (PD2700U) compatible BenQ BenQ monitor) monitor) 2560 x 1440 2560 x 1440 1920 x 1080 (60Hz) (60Hz) (60Hz) 2560 x 1440 1920 x 1080 1920 x 1080 1920 x 1080...
• HDR: Emulated: This means the input content is not HDR-compatible and the monitor is in HDR-emulated mode. Refer to Working with HDR technology on page 33 to check if a supported player, content, and the certified cable are used. Adjusting screen brightness automatically (Bright Intelligence) The Bright Intelligence function works with certain picture modes only.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select ) to access the Menu main menu.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 37
Item Function Range Sets the PIP or PBP mode. • Mode : the Picture-in-Picture (PIP) mode • displays the main video source on the screen • while the second source in an inset window. : Allows to display images from two different video sources side-by-side.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 39
Item Function Range Adjusts the tone luminance. The default value is 3 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color 6500K Temperature with natural coloring. This is the factory default color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 41
Item Function Range Enhances the contrast if a CAD / CAM software CAD / CAM is used. Enhances the contrast of the dark shades so you 0 ~ 10 Animation could work on the details easily when making an animation. Decreases the blue light emitted from the Low Blue display to reduce the risk of blue light exposure...
Page 42
Item Function Range This feature is provided to allow aspect ratios other than 16:9 Display to be displayed without geometric distortion. Mode The options under will be different depending on the Display Mode input signal sources. Depending on your selection of , different Picture Mode Display Mode...
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 45
Item Function Range Once enabled, if the computer with keyboard and • Auto Switch mouse control is powered off, the USB input source • and the control will be switched to the other computer automatically. Navigating the main menu...
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 47
Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
Page 48
Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture Mode • Input Sets the function to be accessed by custom key 2. Custom Key • DisplayPort • Mini DisplayPort Sets the function to be accessed by custom key 3. Custom Key •...
Page 49
Item Function Range Sets the time to power off the monitor automatically in • Auto Power power saving mode. • 10min. • 20min. • 30min. Sets whether to display the resolution notice of the • Resolution recommended resolution when a new input source is Notice •...
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 51
Item Function Range Decides to display the pop-up message that reminds you to Smart • ON rest your eyes. Reminder • Sets the interval of the reminder message. Time • 20 interval • (min.) • • • Sets the time the reminder message lasts on the screen. Duration •...
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.
Page 53
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
Page 54
• Make sure the graphic card on your computer supports DP 1.4 for MST. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...
Need help?
Do you have a question about the DesignVue PD Series and is the answer not in the manual?
Questions and answers