BenQ DesignVue PD Series User Manual

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DesignVue Designer Monitor | PD Series

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Page 1 LCD Monitor User Manual DesignVue Designer Monitor | PD Series...
Page 2 Copyright Copyright © 2024 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Page 3 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international...
Page 4 BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.
Page 5 Apart from the built-in technologies and features available on this product, you are provided with more software applications to enhance and extend the product functionality. Download the software and its user guide as instructed from the BenQ website. • Display Pilot 2 Display Pilot 2 is a software utility that allows for quick accurate tuning of the display with the ability to easily save and use monitor configurations that are best suited for you.
Page 6 Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Connect the PC video cable. Adjusting the monitor height How to adjust the monitor viewing angle Viewing angle adjustment How to wall mount the monitor? Using the monitor wall mounting kit (purchased separately)
Page 7 How to match colors across screens without a calibrator? Display ColorTalk Menus and accessories Can I set hot keys to frequently used functions or menus? Customizing the function key Customizing your Hotkey Puck G3 How to use the OSD menu? 5-way controller and basic menu operations Navigating the main menu How to use the provided controller (Hotkey Puck Gen3)?
Page 8 • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.
Page 9 • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.
Page 10 Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
Page 11 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: •...
Page 12 • Repairs, modifications, or alterations have been made by unauthorized service organizations or persons. • Damage caused by improper storage of the monitor (including but not limited to force majeure, direct exposure to sunlight, water, or fire). • Reception problems occurred due to external signals (such as antenna, Cable TV) outside the monitor.
Page 13 Cleaning the LCD screen Please follow these safety instructions for best performance, and long life for your monitor. As your monitor panel comes with a special anti-glare coating, use and clean the monitor carefully. • Stains on the monitor screen could be obvious. Be cautious when you use or clean the monitor and avoid getting oil or dust on the screen.
Page 14 6. Use a clean part of the cloth to wipe dry the screen completely.If it is still not clean, continue with another clean part of the cloth to avoid spreading the grease around. Repeat this step until the screen is clean. 7.
Page 15 Table of Contents Copyright ........................2 BenQ ecoFACTS ......................3 Product support ......................4 Firmware upgrade ........................4 Advanced software ........................5 Q&A index ........................6 Safety precautions .......................8 Power safety ..........................8 Installation ..........................9 Operation ............................ 9 Safety notice for remote control (applicable if a remote control is provided) ..... 10 Battery safety notice (applicable if a remote control is provided) ........
Page 16 Choosing an appropriate color mode ..................45 Working with HDR technology ....................45 Working with two color settings on the same image (DualView) ......... 46 Sharing a set of keyboard, mouse, and the other USB peripherals with KVM ..... 47 Displaying two sources at the same time (PIP/PBP)(selected models only) ......
Page 17 Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. LCD monitor Monitor stand Monitor base Cable holder User documents • Quick start guide •...
Page 18 Video cable: Thunderbolt™ (Optional accessory) A Thunderbolt™ passive cable that supports up to 40 Gb/s data transfer. Video cable: USB-C™ (Optional accessory) USB cable: USB-C to USB-A Screen cleaning cloth (Optional accessory) Hotkey Puck G3 (Optional accessory, with two AAA Zinc-Carbon batteries) Calibration report •...
Page 19 Getting to know your monitor Front view PD2706QN PD3226G/PD2730S 1. Speakers 2. Headphone jack 3. USB-A ports (downstream; connecting to USB devices) 4. USB-A ports (downstream; connecting to USB devices and power delivery up to 7.5W) 5. USB-C™ port (downstream; connecting to USB devices and power delivery up to 7.5W) 6.
Page 20 Back view PD2706QN PD3226G/PD2730S 1. AC power input jack 7. Kensington lock slot 2. HDMI socket 8. VESA cover 3. DisplayPort socket 9. Thunderbolt™ 4 socket 1 (*, for video data transfer and power delivery) 4. USB-C™ port (for video, data transfer and power delivery up to 90W) 10.
Page 21 Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 30. PD2706QN Monitor (for daisy chain) peripherals Headphone/ Speakers PC / Notebook...
Page 22 PD3226G/PD2730S Monitor (for daisy chain) peripherals Headphone/ Speakers PC / Notebook...
Page 23 Connectivity of Thunderbolt™ 4 port on your monitor (PD3226G/PD2730S only) The Thunderbolt™ 4 ports on your product are compatible with Thunderbolt™ 4 and USB-C™ connectors. The connectivity, however, may vary depending on the cable used and the capability of the connected computer. Computer’s port Monitor’s port for Cable for connection...
Page 24 Power delivery of USB-C™ ports on your monitor (PD2706QN only) With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. USB-C™...
Page 25 Installing the batteries to Hotkey Puck G3 Applicable for models with Hotkey Puck G3. 1. Turn the battery cover counterclockwise to remove the battery cover. 2. Insert the provided two AAA Zinc-Carbon batteries onto the battery holder properly. 3. Put the battery cover back. Make sure the arrows inside the cover and on the Hotkey Puck G3 are aligned.
Page 26 How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
Page 27 Tighten the thumbscrew on the bottom of the monitor base as illustrated. Open the foam wrap that protects the monitor. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Take the monitor out of the box by holding the stand arm.
Page 28 You might want to adjust the monitor stand height. See Adjusting the monitor height on page 34 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge-to-edge monitor and should be handled with care.
Page 29 2. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the HDMI cable to the HDMI port on the monitor. •...
Page 30 3. Connect the headphone. You may connect the headphones to the headphone jack. 4. Connect the USB devices. 1. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
Page 31 6. Organize the cables. Route the cables via the cable holder. 7. Turn on the power. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too. To extend the service life of the product, we recommend that you use your computer's power management function.
Page 32 How to detach the stand 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
Page 33 And then detach the base from the stand.
Page 34 Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
Page 35 Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Screen resolution Portrait Right-click the desktop and select from the popup menu. Select Orientation , and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.
Page 36 Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details.
Page 37 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.
Page 38 How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor Name Description Function key • By default, the key is the hot key for color mode. •...
Page 39 5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Right Left...
Page 40 All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. 1.
Page 41 Hotkey Puck G3 is designed to simplify OSD navigation, providing quick access to menu functions and settings. Hotkey Puck G3 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Use it with the bundled monitors only.
Page 42 Button Action Description Looping key Press Cycle through preset modes. Long press for 3 Bring up the setup menu for customization. seconds Customizing your Hotkey Puck G3 on page Return key Press • Return to the previous menu. • Exit OSD menu. Long press for 3 Turn the monitor on or off.
Page 43 Customizing your Hotkey Puck G3 Keys on the Hotkey Puck G3 are designated for particular functions. You can change the default settings of the Dial key, Shortcut keys, and Looping key as desired. 1. Press the 5-way controller. Alternatively, press and hold a key on the Hotkey Puck G3 for 3 seconds to bring up the setup menu to change the default setting.
Page 44 Setting up Hotkey Puck G3 for more than one monitor (IR Channel Setting) Applicable for models with Hotkey Puck G3. If your computer connects with more than one monitor, you can switch to different monitor quickly with your Hotkey Puck G3. When each monitor goes with one Hotkey Puck G3 1.
Page 45 Channel 2 Channel 3 To manage color settings of more than one monitor efficiently, try Palette Master Ultimate. Visit www.BenQ.com > Palette Master Ultimate for more information. Adjusting Display Mode To display images of aspect ratios other than your monitor aspect ratio and sizes other than your display size, you can adjust the display mode on the monitor.
Page 46 1. Make sure a FHD/4K HDR player is ready. Players with the following names and resolu- tions are supported. Note that the 4K content on a FHD monitor get resized and is dis- played at 1920 x 1080. Commonly used names for FHD, 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p FHD/4K (may vary by manufacturer)
Page 47 Sharing a set of keyboard, mouse, and the other USB peripherals with KVM You can shift the control devices (e.g. keyboard and mouse) and other USB peripherals among multiple video sources through KVM. Establishing KVM connections 1. Connect the control devices and other USB peripherals to the USB ports on the monitor. 2.
Page 48 3. After the connections are made properly, the KVM Switch function is enabled automatically. You can find out the status from the OSD menus. On the main menu, the KVM On the Input hotkey menu, status is displayed. a KVM icon is displayed. Switching to different video sources Once the KVM connections have been made properly, you can cycle through available KVM sources by chanigng the input sources.
Page 49 Switch from the KVM Switch menu Go to KVM Switch to manually select a source. Scenario A: Working with two computers and one monitor USB-C/Thunderbolt™ in control Switched to be DP in control (USB-C/ (DP + USB Upstream) Thunderbolt™) 1. Establish cable connection to enable KVM function as instructed in Establishing KVM connections on page 2.
Page 50 Scenario B: Working with two computers and two monitors USB-C/Thunderbolt™ in control Switched to be DP in control (USB upstream) (DP) (The KVM Switch hot key) (USB-C/ Thunderbolt™) 1. Establish cable connection as instructed in Establishing KVM connections on page 2.
Page 51 Video source selection in PIP mode For first time use, go to Display > PIP, and press the 5-way controller. Your monitor scans for the available video sources in the following order: Thunderbolt™ 4, DisplayPort, and HDMI, and displays the first available one as the main source in PIP mode, and the second one as the sub source.
Page 52 Configur monitor (PD2706QN or a (PD2706QN or a (PD2706QN or a ation (PD2706QN) compatible BenQ compatible BenQ compatible BenQ monitor) monitor) monitor) 2560 x 1440 (100Hz) 2560 x 1440 (100Hz) 2560 x 1440 (100Hz) 2560 x 1440 (60Hz)
Page 53 3. Power on the laptop and the monitors. 4. On your laptop, decide the way you want the content to be displayed on the connected monitors: Duplicate, Extend, or Second screen only. Additional software (purchased separately) may be used to manage the display. Refer to the manual of the purchased software for more information.
Page 54 Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the main menu. See 5-way controller and basic menu operations on page 39 for details.
Page 55 Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 56 Item Function Range Sets the PIP mode. Pictures from two independent video sources are displayed on the screen at the same (PD3226G/ time. PD2730S only) The audio input is from the main source if the PIP mode is activated. Not recommended when HDR function is enabled. Main Decides the main video source.
Page 57 Item Function Range Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Color Mode, different Display Mode option is pre-set.
Page 58 Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 59 Item Function Range M-book Minimizes the visual differences between the monitor and the connected MacBook series product. CAD / CAM Enhances the contrast if a CAD / CAM software is used. Animation Enhances the contrast of the dark shades so 0 ~ 10 you could work on the details easily when making an animation.
Page 60 Item Function Range • OFF DualView Displays the preview of screen images under the selected modes. Once enabled, the screen will be divided into two • sRGB windows; the left window demonstrates the image under the • Display P3 mode selected from Color Mode, while the right window presents the image under the mode specified here.
Page 61 Item Function Range Low Blue Decreases the blue light emitted from the display to reduce 0 to 5 Light the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode.
Page 62 Item Function Range Uniformity If activated, this function compensates the • ON variation in brightness across the display area • OFF so the whole display area looks uniform in brightness. However, if high contract and brightness are desired, please turn off this function. RGB Range Determines the range of color scales.
Page 63 PD2706QN Settings Color Color Low Blue Color Mode Brightness Contrast Sharpness Gamma Saturation Uniformity Temp. Gamut Light ∆ Darkroom ∆ DICOM User 1 User 2 PD3226G/ Settings PD2730S Color Color Backlight Color Mode Brightness Contrast Sharpness Gamma Saturation Blue Uniformity Temp.
Page 64 KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 65 Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 66 Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 67 Item Function Range (Applicable for models with Hotkey Puck G3.) Shortcut 1, Sets the function to be accessed by Shortcut key 1 / 2 • Color Mode 2, 3 / 3 on Hotkey Puck G3. See Hotkey Puck G3 and its •...
Page 68 System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Page 69 Item Function Range OSD Settings Language Sets the OSD menu language. English • Français • Deutsch The language options displayed on your OSD • may differ from those shown on the right, Italiano • depending on the product supplied in your region.
Page 70 Item Function Range Allows data transmission while multiple monitors are • ON (PD2706QN daisy-chained. • OFF only) Resolution Sets the refresh rate of the input video via Thunderbolt 4 • 2160P@144 Config port. (PD3226G • 2160P@60Hz only) • ON With variable refresh rate (VRR) enabled, your monitor (PD3226G •...
Page 71 Item Function Range Burn-in Screen burn-in or image retention may be found on the • YES Cleaner screen if a still image is displayed for an extended • NO period of time. Enable this function to help reduce the visible fixed lines or shades on the screen by showing several default patterns.
Page 72 Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 4). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download Resolution file from the website (see...
Page 73 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
Page 74 • Check if the input source has been selected to USB-C on Display > Signal Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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