Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Table of Contents Table of Contents Disclaimer................2 Copyright................2 Important Safety Instructions ........... 4 Safety precautions and maintenance ........... 4 Usage ....................6 Package content ..............9 Unpacking ..................9 Packing list..................11 Overview ..................12 Setting up the display ............14 Tearing down the bottom housing...........
• When turning off the display by detaching the power cord, wait 6 seconds before re- attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by BenQ at all times. If your power cord is missing, please contact your local service center.
Page 5
Important Safety Instructions Read and follow these instructions when connecting and using your display: • Unplug the display if you are not going to use it for an extensive period of time. • Unplug the display if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off.
Important Safety Instructions Usage Remote controller precautions: • Power function of the remote controller works only when pointing to the front side of the display; the other functions work at either side. Front Side (450 nits) Back Side(700 nits) There is a user door at the front side. Power connection to the device: •...
Page 7
Important Safety Instructions IPC (Industrial PC) installation: • This display (DH550C/DL550C) contains a plate metal to be attached to your IPC. • The relative position of the screw holes is shown below. You can choose proper screw holes to apply.
Page 8
Important Safety Instructions 2. Set & fix the IPC & Reinstall the IPC fixed sheet metal with 4 screws (M3x6.5mm). 3. Set & fix the IPC (Don’t need reinstall the IPC fixed sheet metal.) with 4 screws (M3x6.5mm).
Package content Package content Unpacking • This product is packed in a carton together with the standard accessories. • Due to the size and weight of this display, it is recommended to move it with at least two people. • After opening the carton, ensure that the contents are complete and in good condition. Package 1...
Setting up the display Setting up the display Tearing down the bottom housing Putting the bottom housing straight, and remove 20 screws (M3x6mm) to tear down its covers.
Setting up the display Placing the dual side display into the bottom housing Notice: There is a product label at the front side of the display. When placing the display into the bottom housing, please make sure this side face front. Don’t put your hand on the...
Setting up the display Full size stand installation Step 1 As below arrows directed, use the 10 screws (M6x20mm) to secure the display with the full size stand.
Page 20
Setting up the display Step 2 Fixed wheel: to fix by the brake. As below arrows directed, use the 4 screws (M10x100mm) to secure the product to the ground.
Setting up the display Using the remote control Name Description Power Press to turn power on/off. Press to enter OSD setting menu. MENU Press to move right in OSD setting menu. Press to move left in OSD setting menu. ...
Setting up the display OSD menu Press “MENU” into the OSD setting menu, and then press “” or “” to select the item, at last press “EXIT” to exit menu. Luminance menu Press MENU to select one of the following, and then press “” or “” to select the desired level.
Setting up the display Color menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Name Description Color Temperature Range: 6500K, 9300K, 11500K, User Define; Default: 9300K. If you choose User Define, gains and offsets of red, green, and blue are adjustable.
Setting up the display OSD setting menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Name Description Horizontal Default: 50 Default: 50 Vertical Transparency Default: 0 Default: 50 OSD Time Out OSD Rotation 0(0˚), 1(90˚), 2(270˚), 3(360˚);...
Setting up the display Setup menu Press MENU to select one of the following, and then press “” or “” to select the desired level. Name Description Language English/Español/Français/Deutsch/Italiano/Português/Русский/ 简体中文 / 日本語 / 繁體中文 ; Default :English HDMI1/HDMI2;Default :HDMI2 Input Display Size Full Screen / Smart Fit / 4:3 / Smart4:3 ;...
Troubleshooting Troubleshooting Symptom Possible Cause Remedy No picture is displayed. 1. The power cord is 1. Plug in the power cord. disconnected. 2. Make sure the power switch 2. The main power is switched on. switch on the back of 3.
Need help?
Do you have a question about the DH550C and is the answer not in the manual?
Questions and answers