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Product support
This document aims to provide the most updated and accurate information to customers,
and thus all contents may be modified from time to time without prior notice. Please visit
the website for the latest version of this document and other product information. Available
files vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from Support.BenQ.com. The website layout and content may
vary by region/country.
• User manual and related document
• Drivers and applications
• (EU only) Dismantled information: Available on the user manual download page. This
document is provided based on Regulation (EU) 2019/2021 to repair or recycle your product.
Always contact the local customer service for servicing within the warranty period. If you wish
to repair an out-of-warranty product, you are recommended to go to a qualified service
personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the
product unless you are aware of the consequences. If you cannot find the dismantled
information on your product, contact the local customer service for assistance.
Firmware upgrade
You are recommended to upgrade the product to the latest firmware version (if available)
and refer to the most up-to-date user manual to make best use of the product.
To upgrade your monitor, download and install the Display QuicKit software from the BenQ
website.
•
Support.BenQ.com
your monitor is compatible)
•
Support.BenQ.com
The software utility checks the compatibility of your monitor automatically once launched.
Refer to the user manual of the software utility for instructions.
If your monitor is not compatible with Display QuicKit, and you wonder if there is an
updated firmware version available, please contact BenQ customer service.
EPREL Registration Number:
BL2490: 1823160
BL2790: 1823166
> model name > Software & Driver > Display QuicKit (available only when
> Display QuicKit (availability may vary by region)
BL2790QT: 1384815
BL3290QT: 1392382
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