Main Error Events - IBM TS4300 User Manual

• If the error does not recur, run Library Verify before normal library operation is continued.
3. If the error recurs, click the event to see its details. If available, click Troubleshooting on the Event
Ticket Details screen to get suggestions on how to fix the error. Click OK to close the Event Ticket
Details screen.
4. When the proposed solution is applied, run Library Verify before normal library operation is continued.
Complete the steps in "Resolving an error code" on page 113 before you complete the User Action that is
listed in the various Event Codes.

Main error events

Table 45. Main error events
Event Code Message Text and
Description
2000 Move Cartridge failed.
2002 The initial module discovery
(detection of expansion
modules) failed.
2003 The library's temperature
exceeded the critical
temperature threshold.
2004 The Library Startup process
failed.
2005 Cable to accessor is broken.
114 IBM TS4300 Tape Library Machine Type 3555: User's Guide
Details and Solution
Verify the source and destination elements and retry the move
operation.
Ensure that all modules are powered and have the
interconnection cables properly attached. Also, ensure that
the module alignment locks (at the rear of module) are in the
correct positions.
Check to ensure that
• The drive cover plates are installed where no drive exists.
• All power supplies are installed.
• The ambient room temperature is within limits.
• Verify that magazines are closed, cartridges are fully seated,
and that no accessor obstructions exist.
• Verify that all modules are powered and any expansion
modules are cabled correctly with the interconnect cable.
• Verify that a top and bottom cover is properly installed on the
library.
• Verify that the module alignment locks (at rear of module)
are in the proper position.
• If the accessor moves front to back, but not vertically, the
accessor shipping lock might be positioned incorrectly and
must be moved to either the fully locked or fully unlocked
position.
• If the error persists, review library events for information or
restart the library.
Ensure that the spooling cable is fully seated in the base
module and connected correctly to the accessor assembly.
IBM Confidential