IBM TS4300 User Manual page 149

IBM Confidential
Table 45. Main error events (continued)
Event Code Message Text and
Description
2033 Initialization failure due to
accessor vertical positioning
error.
2034 Cable to spooling mechanism
is broken during initialization.
2035 Initialization failure due to
accessor gripper positioning
error.
2036 Unintended process
termination.
2037 Accessor firmware version
upgrade failed.
2038 Lost connection to Module.
2039 Cartridge was left in accessor
gripper, unable to be moved to
any open location.
2040 Library Verify test failed with
critical error.
2041 Library Verify test failed
because of unit lock failed.
Details and Solution
• Check for obstructions in the vertical pathway of the
accessor such as a cartridge that is sticking out.
• For proper operation, the accessor must be able to reach the
bottom of the library. Verify that no obstructions exist at the
bottom of the library or on the bottom cover of the library in
the path of the accessor.
1. To check for obstructions at the bottom of the library, first
power off the library by pressing Power for 5 seconds and
select the Default Park location.
2. When the library is powered off, remove the left magazine
of the lowest library module, and verify that the entire
area of the bottom cover is free of any objects that might
obstruct the accessor's path.
3. After obstructions are cleared, replace the magazine, power
the library on, and after the library finishes initialization
and inventory, verify that no further critical events were
generated.
Ensure that the spooling mechanism is fully seated in the base
module and connected correctly to the accessor.
Check for obstructions in the vertical pathway of the accessor,
such as a cartridge that is sitting in the shuttle of the accessor
or any other impedance to accessor movement.
Restart or power cycle system.
Restart or power cycle system.
• Ensure that all modules are powered and have the
interconnect cable properly attached.
• Restart or power cycle the system.
• Enable I/O station and ensure that empty slots are available
in the I/O station.
• Power-cycle the library.
• If still failing, open covers and remove the cartridge manually
from gripper.
An unidentified failure occurred. Contact your IBM service
representative.
Ensure that the alignment mechanism is engaged in every
module that is above another module in the library.
Chapter 5. Troubleshooting 117