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Chapter 6. Error messages and troubleshooting
This chapter lists error messages you might encounter during the boot process.
Note: If you contact IBM technical support, please have the console messages
This chapter discusses the following topics:
v "Startup error messages"
v "Environmental EMS messages" on page 47
v "Booting your N3700 storage system from a backup firmware image" on page 50
v "Troubleshooting the N3700 storage system " on page 51
Where to get more information
The following table lists the documentation that can help you with some of the
corrective actions.
Startup error messages
When you apply power to your N3700 storage system, it verifies the hardware that
is in the system, loads the operating system, and displays the Power-On Self-Test
(POST) messages on the system console.
POST messages
POST is a series of tests run from the motherboard PROM. These tests check the
hardware on the motherboard and differ depending on your system configuration.
The following series of messages are examples of POST messages displayed on
the console.
POST Messages:
HyperTransport: 400MHz
CPU type 0x1040102: 650MHz
Total memory: 0x40000000 bytes (1024MB)
Starting AUTOBOOT press any key to abort...
Loading: Failed.
Loading: 0xffffffff80001000/8604573 Entry at 0xffffffff80..
Starting program at 0xffffffff80001000
Press CTRL-C for special boot menu
© Copyright IBM Corp. 2005, 2006
available.
Table 15. Corrective action documentation
If you are troubleshooting...
A hardware problem and need to access
your N3700 storage system
Expansion Unit problems
Software problems
Then...
SeeChapter 5, "Replacing N3700 storage
system devices," on page 27.
See the hardware guide that came with your
expansion shelf.
See the IBM System Storage N series Data
ONTAP System Administration Guide and the
Data ONTAP Storage Management Guide for
your version of Data ONTAP.
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Table of Contents
Troubleshooting
