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9810 series - User manual
LOSS OF CUSTOM FRAMEWORKS
Failure to follow these instructions can result in loss of custom framework
functionality.
Back up custom frameworks before upgrading the meter firmware. The upgrade process
overwrites existing meter frameworks.
Back up accumulated energy values
Record the accumulated energy values on the meter before upgrading. Re-enter these values
after the upgrade. See
Download latest ION Setup
To upgrade meter firmware, the most recent version of ION Setup is required.
1. Go to www.usa.siemens.com/pds and locate the latest version of ION Setup.
2. Download the installation file, then run it to upgrade ION Setup.
Connection requirements
• Use a direct Ethernet TCP connection to prevent delays and upgrade failure risks associated
with slower communications connection methods. You cannot perform certain firmware
updates over serial or Ethernet gateway.
• The display, webpages and option module firmware updates require an SFTP over Ethernet
connection.
• Use a computer connected to the same Ethernet network as the meter (physically or through
a remote desktop connection).
• To upgrade option module firmware, the option modules must be connected to the meter.
Meter firmware upgrades
Use individual files such as UPX, BIN and S19 file formats to upgrade or use the firmware
upgrade ZIP file with ION Setup (recommended).
Do not interrupt the upgrade process until all updates are complete.
UPGRADE FAILURE
Failure to follow these instructions can result in loss of meter functionality.
Do not interrupt the upgrade process or disconnect the meter or any connected components
while ION Setup is performing the firmware upgrades.
7EN05-0390-08
NOTICE
"Editing accumulated energy values using ION Setup" on page
NOTICE
Firmware upgrades
272.
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Troubleshooting
