Page 1 READ CAREFULLY BEFORE USE KEEP SAFE TO CONSULT AT A LATER DATE Translation of original operating instructions for BULLS Pedelecs with BOSCH Intuvia on-board computer Cros s Rider EVO 1, Cross Mo ver EVO 2 , Cro ss Mover EVO 2 26“...
Page 2: Table Of Contents
All manuals and user guides at all-guides.com Contents Contents About these operating instructions Manufacturer Laws, standards and directives Language For your information 1.4.1 Warnings 1.4.2 Markups Type number and model Frame number Identifying the operating instructions Aim of the operating instructions Safety Residual risks 2.1.1...
Page 3 All manuals and user guides at all-guides.com Contents 3.3.2.2 Steering system 3.3.2.3 Steering headset 3.3.2.4 Stem 3.3.2.5 Handlebars 3.3.2.6 Fork 3.3.3 Suspension 3.3.3.1 Rigid fork 3.3.3.2 Suspension fork 3.3.4 Wheel 3.3.4.1 Tyres 3.3.4.2 3.3.4.3 Valve 3.3.4.4 Spoke 3.3.4.5 Spoke nipples 3.3.4.6 3.3.5 Braking system...
Page 4 Checking the battery 5.3.2 Preparing the battery 5.3.2.1 Retrofitting the PowerTube adapter 5.3.2.2 Fit battery cover onto Bosch PowerTube 625 battery (horizontal) 5.3.2.3 Fit battery cover onto Bosch PowerTube 500 battery (horizontal) 5.3.3 Preparing the wheel 5.3.4 Installing the wheel in the SUNTOUR fork 5.3.4.1...
Page 5 All manuals and user guides at all-guides.com Contents 6.5.3 Determining the sitting position 6.5.4 Adjusting the saddle 6.5.4.1 Straightening the saddle 6.5.4.2 Adjusting the saddle height 6.5.4.3 Setting the saddle height with the remote control 6.5.4.4 Adjusting the saddle position 6.5.4.5 Adjusting the saddle tilt 6.5.4.6...
Page 6 All manuals and user guides at all-guides.com Contents 6.10 Using the pannier rack 6.11 Raising the kickstand 6.12 Using the saddle 6.12.1 Using the leather saddle 6.13 Using the pedals 6.14 Using the multifunctional handlebars or bar ends 6.14.1 Using leather handles 6.15 Using the bell 6.16...
Page 7 All manuals and user guides at all-guides.com Contents 7.1.4 Checking the rear frame damper 7.1.5 Checking the pannier rack 7.1.6 Checking the guards 7.1.7 Checking wheel concentricity 7.1.8 Checking the quick releases 7.1.9 Checking the suspension seat post 7.1.10 Checking the bell 7.1.11 Checking the handles 7.1.12...
Page 8 All manuals and user guides at all-guides.com Contents 7.4.12 Spoke nipples 7.4.13 7.4.14 Gear shift 7.4.14.1 Rear derailleur articulated shafts and jockey wheels 7.4.14.2 Shifter 7.4.15 Pedal 7.4.16 Caring for the chain 7.4.16.1 Caring for the chain and all-round chain guard 7.4.17 Caring for the brake 7.4.17.1...
Page 9 All manuals and user guides at all-guides.com Contents 8.5.5.1 Adjusting the hub with cone bearing 8.5.6 Servicing the steering headset 8.5.7 Servicing the fork 8.5.7.1 Servicing the carbon suspension fork 8.5.7.2 Servicing the suspension fork 8.5.8 Servicing seat post 8.5.8.1 Servicing the carbon seat post 8.5.8.2 by.schulz suspension seat post...
Page 10 All manuals and user guides at all-guides.com About these operating instructions Thank you for your trust! Copyright BULLS pedelecs are premium quality vehicles. © ZEG Zweirad-Einkaufs-Genossenschaft eG You have made an excellent choice. Your specialist dealer will provide you with guidance Distribution or reproduction of these operating and instruction and assemble your product.
Page 11: About These Operating Instructions
All manuals and user guides at all-guides.com About these operating instructions About these operating instructions Manufacturer 1.4.1 Warnings Warnings indicate hazardous situations and ZEG Zweirad-Einkaufs-Genossenschaft eG actions. You will find three warnings in the Longericher Strasse 2 operating instructions: 50739 Köln, Germany Tel.: +49 221 17959 0 WARNING...
Page 12: Type Number And Model
All manuals and user guides at all-guides.com About these operating instructions Frame number ype number and model Each frame has an individual frame number These operating instructions are an integral part stamped on it (see Figure 2). The frame number of pedelecs with the type numbers: can be used to associate the pedelec with the Type no.
Page 13: Aim Of The Operating Instructions
All manuals and user guides at all-guides.com About these operating instructions Aim of the operating instructions These operating instructions are not a substitute for personal instruction by the specialist dealer supplying the bike. These operating instructions Section are an integral part of the pedelec. Therefore, if it is re-sold at a later time, they must be handed over to the subsequent owner.
Page 14: Safety
All manuals and user guides at all-guides.com Safety Safety Residual risks 2.1.1 Risk of fire and explosion 2.1.1.1 Rechargeable battery Chargers with excessive voltage damage batteries. This may cause a fire or an explosion. The safety electronics may fail if the batteries are damaged or faulty.
Page 15: Electric Shock
All manuals and user guides at all-guides.com Safety 2.1.2 Electric shock 2.1.3.3 Incorrect component The wheels are designed exclusively for use with 2.1.2.1 Damage rim brakes or disc brakes. The wheel may break if Damaged chargers, cables and plug connectors an incorrect brake is used.
Page 16: Toxic Substances
All manuals and user guides at all-guides.com Safety Toxic substances Requirements for riders 2.2.1 Brake fluid The rider must have the required mental capacity and physical and motor skills to ride on public Brake fluid may leak out after an accident or due roads.
Page 17: Safety Markings And Safety Instructions
All manuals and user guides at all-guides.com Safety Safety markings and safety What to do in an emergency instructions 2.8.1 Dangerous situation in road traffic The pedelec and battery nameplates contain  In the event of any hazards or dangers in road these safety markings and safety instructions: traffic, apply the brakes on the pedelec until it comes to a halt.
Page 18: Battery Vapours Emitted
All manuals and user guides at all-guides.com Safety 2.8.4 Battery fire After swallowing  Rinse out mouth with water. Never induce The safety electronics may fail if the battery is vomiting. Risk of aspiration. damaged or faulty. The residual voltage can cause a short circuit.
Page 19: Description
All manuals and user guides at all-guides.com Description Description Proper use All check lists and instructions for actions in these regulations for the prevention of accidents and operating instructions must be met. Approved environmental protection in the respective country accessories can be installed by specialist staff. of use must be adhered to.
Page 20: Improper Use
All manuals and user guides at all-guides.com Description 3.1.1 Improper use Failure to adhere to the proper use poses a risk of • lending the pedelec to untrained riders • carrying other people personal injury and material damage. It is •...
Page 21: Permitted Total Weight (Ptw)
All manuals and user guides at all-guides.com Description 3.1.2 Permitted total weight (PTW) The pedelec may only be loaded to its maximum permitted total weight (PTW). The maximum permitted total weight is • the weight of the fully assembled pedelec •...
Page 22: Environmental Requirements
All manuals and user guides at all-guides.com Description 3.1.3 Environmental requirements You can be ride the pedelec within a temperature Temperatures under -5 °C and over +40 °C must range between -5 °C and +40 °C. The electric be avoided. drive system is limited in its performance outside You must also keep within the following this temperature range.
Page 23 All manuals and user guides at all-guides.com Description The pedelec is unsuitable for the following areas of use: Child's bicycles/ City and trekking Area of use bicycles for Mountain bikes Racing bicycle Cargo bike Folding bicycle bicycles young adults Never drive off-road Never drive off-road Never drive off-road Never drive off-road...
Page 24: Nameplate
All manuals and user guides at all-guides.com Description Nameplate The nameplate is situated on the frame. The Figure 2 . The nameplate contains thirteen pieces precise position of the nameplate is shown in of information. ZEG Zweirad-Einkaufs- Genossenschaft eG Longericher Str. 2 50739 Köln, Germany Typ: 22-17-1017...
Page 25: Components
All manuals and user guides at all-guides.com Description Components 3.3.1 Overview 20 21 22 23 Figure 2: Pedelec viewed from right, Bull Cross Rider EVO 2 used as example Front wheel Seat post Chain Front wheel hub Saddle Frame number Fork Reflector Chain guard...
Page 26: Chassis
All manuals and user guides at all-guides.com Description 3.3.2 Chassis The chassis comprises two components: • Frame and • steering system. 3.3.2.1 Frame The frame absorbs all forces which act on the pedelec from body weight, pedalling and the ground. The frame also acts as a carrier for most components.
Page 27: Handlebars
All manuals and user guides at all-guides.com Description 3.3.2.5 Handlebars 3.3.2.6 Fork The stem and handlebars are attached to the top The pedelec is steered using the handlebars. The end of the fork steerer. The axle is fastened to the handlebars are used to support the upper body fork ends.
Page 28: Suspension
All manuals and user guides at all-guides.com Description 3.3.3 Suspension Both forks and suspension forks are fitted in this model series. 3.3.3.1 Rigid fork Rigid forks do not feature suspension. They transfer the used muscle and motor power to the road to optimum effect.
Page 29 All manuals and user guides at all-guides.com Description Negative deflection (sag) The negative deflection (sag) is the percentage of optimally adjusted. The wheel stays in contact total deflection that is compressed by body with the ground when passing over bumps (blue weight, including equipment (such as a line).
Page 30 All manuals and user guides at all-guides.com Description Rebound damping Only applies to pedelecs with this equipment Rebound damping defines the speed at which the Rebound damping needs to be increased to suspension rebounds after being loaded. achieve an optimal setting if the air pressure or Rebound damping controls the suspension fork spring stiffness are increased.
Page 31 All manuals and user guides at all-guides.com Description Steel suspension fork structure Air suspension fork structure The stem and the handlebars are fastened to the Depending on the model, the air suspension fork has either fork steerer. The wheel is fastened to the axle. •...
Page 32: Wheel
All manuals and user guides at all-guides.com Description 3.3.4 Wheel If a tyre with a deep tread is used on asphalt, this may make an unpleasant noise when the brakes are used In such a case, the specialist dealer needs to replace the tyre with a new one with a shallow tread.
Page 33: Spoke
All manuals and user guides at all-guides.com Description The pedelec has either: Schrader valve • a conventional valve The Schrader valve can be pumped at filling • a Presta valve or stations. Older and easy bicycle pumps are • a Schrader valve. unsuitable for filling tyres via a Schrader valve.
Page 34: Braking System
All manuals and user guides at all-guides.com Description 3.3.5 Braking system A pedelec's brake system is primarily operated 3.3.5.2 Hydraulic brake using the brake lever on the handlebars. The brake fluid is in a closed hose system. If the brake lever is pulled, the brake fluid transfers •...
Page 35: Disc Brake
All manuals and user guides at all-guides.com Description 3.3.5.3 Disc brake Figure 22: Brake system with disc brake – example Brake disc Brake calliper with brake linings Handlebars with brake lever Front wheel brake disc Rear wheel brake disc On a pedelec with a disc brake, the brake disc is screwed permanently to the wheel hub.
Page 36: Seat Post
All manuals and user guides at all-guides.com Description 3.3.6 Seat post Seat posts are not designed to fasten the saddle Patent saddle posts are fastened into the seat but also to adjust exactly to the optimum sitting tube with either a quick release or a screwable position.
Page 37: Mechanical Drive System
All manuals and user guides at all-guides.com Description 3.3.7 Mechanical drive system The pedelec is driven by muscle power, just like a 3.3.7.1 Chain drive layout bicycle. The force which is applied by pedalling in the direction of travel drives the front chain wheel. The chain or belt transmits the force onto the rear chain wheel and then onto the rear wheel.
Page 38: Electric Drive System
3.3.8.2 Rechargeable battery BOSCH batteries are lithium ion batteries which are developed and manufactured to the latest technical standards. Each individual cell is protected by a steel cup and encased in a plastic battery housing.
Page 39: Frame Battery
All manuals and user guides at all-guides.com Description Battery performance is reduced when the 3.3.8.4 Pannier rack battery temperature drops since this increases electrical Three different types of pannier rack batteries can resistance. As a result, you can expect the range be fitted: to be shorter than normal in winter.
Page 40: Integrated Battery
On-off button (battery) Battery level indicator (battery) Battery housing 3.3.8.6 Charger Each pedelec is supplied with a charger. As a general rule, any BOSCH charger may be used: • The 2 A compact charger • The 4 A standard charger •...
Page 41: On-Board Computer
All manuals and user guides at all-guides.com Description 3.3.10 On-board computer The pedelec has a BOSCH Intuvia on-board computer. The on-board computer controls the drive system and displays the journey data. The rider can switch off the electric drive system by removing the on-board computer.
Page 42: Description Of Controls And Screens
All manuals and user guides at all-guides.com Description Description of controls and screens 3.4.1 Handlebars Figure 37: Detailed view of handlebars with BOSCH Intuvia on-board computer, example Rear wheel hand brake Seat post remote control Bell Control panel Front light...
Page 43: On-Board Computer
Powerful assistance, for sport rides on S P O R T mountainous rides and on urban roads. Constant assistance, for long-range Figure 38: BOSCH Intuvia on-board computer layout TO U R tours Riding light button Low assistance for maximum range with maximum efficiency.
Page 44: Charge Level Indicator (On-Board Computer)
All manuals and user guides at all-guides.com Description 3.4.2.3 Charge level indicator (on-board 3.4.2.4 Indicator for motor power used computer) If the motor is active, the indicator for the motor The battery level indicator displays the pedelec power used is shown on the on-board computer battery level, not the level for the on-board display.
Page 45: Tachometer Indicator
All manuals and user guides at all-guides.com Description 3.4.2.6 Tachometer indicator 3.4.2.9 Additional journey information Only applies to SHIMANO DI2 automatic hub The tachometer indicator shows the current gears speed at all times. The following additional function is available on You can select whether the speed is displayed in the function display: kilometres or miles in the system settings.
Page 46: System Settings And Data
All manuals and user guides at all-guides.com Description Applies only to eShift with NuVinci H|Sync/ 3.4.2.10 System settings and data ENVIOLO with Optimized H|Sync The system settings need to be opened to see the The following additional function is available on system settings and specifications.
Page 47: Additional System Settings
All manuals and user guides at all-guides.com Description 3.4.2.11 Additional system settings Applies only to eShift with SHIMANO DI2 automatic hub gears. Applies only to eShift with SHIMANO DI2 automatic hub gears Display Change Gear adjustment You can use this menu option to Display Change make a fine adjustment to the...
Page 48: System Message
All manuals and user guides at all-guides.com Description Applies only to eShift with ROHLOFF E-14 Speedhub 500/14 Display Change Start gear This is where you can set the start gear. The automatic gear switch function is switched off in Position –...
Page 49: Control Panel
Description 3.4.3 Control panel The on-board computer is operated using four buttons on the control panel. Figure 41: Overview of BOSCH control panel Info button (control panel) Push assist button Plus button (control panel) Minus button (control panel) MY22B01 - 12_1.0_26.08.2021...
Page 50: Gear Shift
All manuals and user guides at all-guides.com Description 3.4.4 Gear shift 3.4.4.1 SHIMANO derailleur gears Only applies to vehicles with this equipment The gear shift is on the right of the handlebars. SHIMANO SL-M3100 gear shift The gear shift has one or two shifters. SHIMANO SL-M315 gear shift Figure 43: Example of SHIMANO SL-M3100 Shifter A...
Page 51: Hand Brake
All manuals and user guides at all-guides.com Description 3.4.5 Hand brake There is a hand brake on the left and right of the handlebars. Figure 44: Front wheel (2) and rear (1) brake levers – Shimano brake used as an example •...
Page 52: Fork Lock
All manuals and user guides at all-guides.com Description 3.4.6 Fork lock Only applies to vehicles with this equipment The suspension in suspension forks is set using 3.4.6.1 SR Suntour fork locks. The fork locks are either directly on the The following (compression adjusters) may be suspension fork or can be controlled using the featured on the suspension fork: remote control on the handlebars.
Page 53: Battery Level Indicator (Battery)
All manuals and user guides at all-guides.com Description 3.4.7 Battery level indicator (battery) Each battery has its own level indicator: 3.4.7.1 Battery level indicator (battery) The five green LEDs on the battery level indicator show the charge level when the battery is switched on.
Page 54: Technical Data
Weight about 0.15 kg Total vibration level for the hands < 2.5 m/s² and arms Table 31: Technical data for BOSCH Intuvia on-board Highest effective value of < 0.5 m/s² computer, BUI255 weighted acceleration for the entire body 3.5.5...
Page 55: Rechargeable Battery
-5… +40 °C Storage temperature +10… +40 °C Permitted charging temperature 0… +40 °C range Table 34: Technical data for BOSCH PowerTube 400, BBP282 and BBP283 vertical batteries 3.5.7.2 BOSCH PowerTube 500 Nominal voltage 36 V Nominal capacity 13.4 Ah...
Page 56: Tightening Torques
All manuals and user guides at all-guides.com Description 3.5.8 Tightening torques Model Tightening torque Screw On-board computer SC-E5003 Attachment screw 0.8 Nm 3 mm hex bit Shifter SHIMANO DEORE SL-M4100 Attachment screw 3 Nm 4 mm hex bit SHIMANO DEORE SL-M5100 Attachment screw 3 Nm 4 mm hex bit...
Page 57 All manuals and user guides at all-guides.com Description eightpins H01 Seat post axle 8 Nm 6 mm hex bit Slipper clutch 18 Nm 3 mm hex bit Valve cap 0.5 Nm 5 mm hex bit Postpin axle 8 Nm 5 mm hex bit Rear clamping screw (saddle) 8 Nm 3 mm hex bit...
Page 58: Transporting And Storing
All manuals and user guides at all-guides.com Transporting and storing Transporting and storing Weight and dimensions for transportation Weight and dimensions during transport. 22-15-1078 22-15-1079 22-15-4001 22-15-4002 22-15-4003 22-15-4025 Table 38: Type number, model and pedelec type * Vehicle weight without battery # Not yet available when the instructions were produced Designated handles, lifting points The box does not have any handles.
Page 59: Transportation
All manuals and user guides at all-guides.com Transporting and storing Transportation 4.3.2 Transporting the pedelec Bicycle rack systems which use the handlebars or frame to hold the pedelec in an upside-down CAUTION position exert inadmissible forces on its components during transportation. This can cause Crash caused by unintentional activation the supporting parts to break.
Page 60: Storing
All manuals and user guides at all-guides.com Transporting and storing Storing  Store pedelec, on-board computer, battery and 4.4.1.1 Preparing a break in operation charger in a clean, dry place where they are  Remove the rechargeable battery from the protected from sunlight.
Page 61: Assembly 5.1 Unpacking
All manuals and user guides at all-guides.com Assembly Assembly Scope of delivery WARNING  1 pre-assembled pedelec  Risk of eye injury 1 front wheel Problems may arise if components are set  2 pedals incorrectly. They may cause serious injuries to ...
Page 62: Commissioning
All manuals and user guides at all-guides.com Assembly Commissioning Only trained specialist staff may perform initial commissioning since initial commissioning of the pedelec requires special tools and specialist knowledge. Experience has shown that a pedelec which has not yet been sold is automatically handed to customers as soon as it appears ready to ride.
Page 63: Preparing The Battery
Only applies to pedelecs with this equipment A PowerTube Adapter 400 or 500 needs to be 3 Use a ratchet to remove the two 4 mm hexagon retrofitted to use a BOSCH PowerTube 625 screws in the PowerTube adapter. battery.
Page 64 All manuals and user guides at all-guides.com Assembly 6 Use a TORX® T25 wrench to fasten the screws into the battery mount. Figure 55: Fastening the battery mount MY22B01 - 12_1.0_26.08.2021...
Page 65: Fit Battery Cover Onto Bosch Powertube 625 Battery (Horizontal)
All manuals and user guides at all-guides.com Assembly 5.3.2.2 Fit battery cover onto Bosch PowerTube 625 battery (horizontal) Only applies to pedelecs with this equipment 1 Detach the upper interface (lock side) from the 3 Press to push the battery cover onto the BOSCH PowerTube 625 battery with a TORX®...
Page 66: Fit Battery Cover Onto Bosch Powertube 500 Battery (Horizontal)
All manuals and user guides at all-guides.com Assembly 5.3.2.3 Fit battery cover onto Bosch PowerTube 500 battery (horizontal) Only applies to pedelecs with this equipment 1 Detach the upper interface (lock side) from the 3 Screw the battery mounting plate onto the BOSCH PowerTube 625 battery with a TORX®...
Page 67: Preparing The Wheel
All manuals and user guides at all-guides.com Assembly 5.3.3 Preparing the wheel There is an arrow on the sides of the tyres with the inscription ROTATION to show the direction of rotation. The inscription says DRIVE on older tyres. The rotation direction arrow indicates the recommended direction of rotation.
Page 68: Installing The Wheel In The Suntour Fork
All manuals and user guides at all-guides.com Assembly 5.3.4 Installing the wheel in the SUNTOUR fork Only applies to Suntour forks with this equipment 5.3.4.1 Screw-on axle (12AH2 and 15AH2) Only applies to Suntour forks with this equipment 4 Insert the securing screw on the non-drive side.
Page 69: Mm Cross Axle
All manuals and user guides at all-guides.com Assembly 5.3.4.2 20 mm cross axle Only applies to Suntour forks with this equipment 2 Tighten the cross axle with the red handle. CAUTION Crash caused by loose quick release axle A faulty or incorrectly installed cross axle may become caught in the brake disc and block the wheel.
Page 70 All manuals and user guides at all-guides.com Assembly 5 Check the position and clamping force of the quick release lever. The quick release lever must be flush with the shock absorber. Figure 73: Perfect position for the clamping lever 6 Use 4 mm hexagon socket spanner to adjust the clamping lever clamping force if required.
Page 71: Q-Loc Quick Release
All manuals and user guides at all-guides.com Assembly 5.3.4.3 Q-LOC quick release Only applies to Suntour forks with this equipment 1 Push in the quick release until you can hear a click. Make sure that the flange is extended. CAUTION Crash caused by unfastened quick release A faulty or incorrectly installed quick release may become caught in the brake disc and block the...
Page 72: Preparing The Limotec Seat Post
All manuals and user guides at all-guides.com Assembly 5.3.5 Preparing the LIMOTEC seat post Only applies to pedelecs with this equipment 1 Use the seat height formula to calculate the optimum seat post height for the length of rider's leg: Seat height (SH) = inner leg length (I) ×...
Page 73: Fitting The Pedals
All manuals and user guides at all-guides.com Assembly 5.3.6 Fitting the pedals The pedals have two different threads to ensure 3 Turn the pedal marked R anti-clockwise by they don’t come loose while the rider is pedalling. hand into the crank arm on the right as seen when facing the direction of travel.
Page 74: Checking The Stem And Handlebars
All manuals and user guides at all-guides.com Assembly 5.3.7 Checking the stem and handlebars 5.3.7.1 Checking the connections 5.3.7.3 Checking the headset backlash 1 Stand in front of the pedelec. Clamp the front 1 Place the fingers of one hand on the upper wheel between your legs.
Page 75: Operation
All manuals and user guides at all-guides.com Operation Operation Risks and hazards WARNING WARNING Injuries and death caused by distraction Injuries and fatalities caused by blind spots A lack of concentration while riding increases the Other road users, trucks, cars and pedestrians risk of an accident.
Page 76 All manuals and user guides at all-guides.com Operation CAUTION CAUTION Crash caused by material fatigue Crash caused by soiling Intensive use can cause material fatigue. A Heavy soiling can impair pedelec functions, such component may suddenly fail in case of material as braking.
Page 77: Tips For A Greater Range
All manuals and user guides at all-guides.com Operation Tips for a greater range The pedelec's range depends on many Gear shift influencing factors. A single battery charge may  Use a low gear and a low level of assistance on only last fewer than 20 kilometres but much more hills and when setting off.
Page 78: Error Message
All manuals and user guides at all-guides.com Operation Error message 6.3.1 On-board computer The drive system monitors itself continuously and Code Description Method of resolution displays a number as an error message if a known Battery internal error Re-start the system. error is detected.
Page 79 All manuals and user guides at all-guides.com Operation Code Description Method of resolution Code Description Method of resolution Battery error Switch off system. 595, Communication error Check cabling to the gears. Remove the battery. Re-start the system. Re-insert battery. Contact your specialist Restart electric drive dealer if the problem system.
Page 80 All manuals and user guides at all-guides.com Operation Code Description Method of resolution Code Description Method of resolution Internal fault Re-start the system. 860, Error in the power Re-start the system. supply Contact your specialist Contact your specialist dealer if the problem dealer if the problem persists.
Page 81: Rechargeable Battery
All manuals and user guides at all-guides.com Operation 6.3.2 Rechargeable battery The battery is protected against deep discharge, overcharging, overheating and short circuits by Electronic Cell Protection (ECP). In the event of a hazard, a protective circuit switches the battery off automatically.
Page 82: Instruction And Customer Service
All manuals and user guides at all-guides.com Operation Instruction and customer service The supplying specialist dealer will provide 6.5.1 Preparing customer service. Contact details can be found on The following tools are required to adjust the the pedelec pass for these operating instructions. pedelec: The specialist dealer will explain all the pedelec functions to the new owner in person, this being...
Page 83: Pedelec Adjustment Procedure
All manuals and user guides at all-guides.com Operation 6.5.2 Pedelec adjustment procedure  Observe the correct order for adjustment. For pedelecs with components only Sequence Adjustment Section Saddle • Straighten saddle 6.5.4.1 • Adjust saddle height 6.5.4.2 • Adjust saddle position 6.5.4.4 •...
Page 84: Determining The Sitting Position
All manuals and user guides at all-guides.com Operation 6.5.3 Determining the sitting position The starting point for a comfortable posture is the Position on roadster Position on city bike correct position of the pelvis. If the pelvis is in the wrong position, it can cause different types of pain, e.g.
Page 85: Adjusting The Saddle
All manuals and user guides at all-guides.com Operation 6.5.4 Adjusting the saddle 6.5.4.1 Straightening the saddle 6.5.4.2 Adjusting the saddle height  To adjust the saddle height safely, either:  Position saddle in direction of travel. In doing • Push the pedelec near to a wall so that the rider so, align the tip of the saddle with the top tube.
Page 86: Setting The Saddle Height With The Remote Control
All manuals and user guides at all-guides.com Operation 5 Open the quick release on the seat post to 6.5.4.3 Setting the saddle height with the remote control change the seat height (1). To do so, push the clamping lever away from the seat post (3). Use the seat height formula to set the saddle height: Seat height (SH) = inner leg length (I) ×...
Page 87: Adjusting The Saddle Position
All manuals and user guides at all-guides.com Operation 6.5.4.4 Adjusting the saddle position 3 Unfasten and adjust the designated screw connections, and clamp them with the The saddle can be shifted on the saddle frame. maximum tightening torque for the saddle The right horizontal position ensures an optimal clamping screws.
Page 88: Handlebars
All manuals and user guides at all-guides.com Operation 6.5.5 Handlebars  Check handlebar width and hand position. The narrower the shoulders are, the greater the bend of the handlebars should be (maximum 28°).  Choose different handlebars if necessary. Contact specialist dealer. Straight handlebars are advisable for sports bikes (e.g.
Page 89: Stem
All manuals and user guides at all-guides.com Operation 6.5.6 Stem 6.5.6.1 Adjusting the handlebar height with Adjusting the quick release clamping force quick release Only applies to pedelecs with this equipment CAUTION 1 Open the stem clamping lever. Crash caused by incorrectly set clamping force Applying excessive clamping force damages the quick release.
Page 90: Setting The Quill Stem
All manuals and user guides at all-guides.com Operation 6.5.6.2 Setting the quill stem 6.5.6.3 Adjusting the Ahead stem Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment In the case of a quill stem, the stem and fork In the case of an Ahead stem, the stem is placed steerer form a permanently interconnected directly on the fork steerer, which protrudes over...
Page 91: Adjusting The Angle-Adjustable Stem
All manuals and user guides at all-guides.com Operation 6.5.6.4 Adjusting the angle-adjustable stem Only applies to pedelecs with this equipment Angle-adjustable stems are available in different lengths for quill and Ahead stems. Figure 97: Different versions of angle-adjustable stems Adjusting the stem angle (c) changes both the distance from the upper body to the handlebars (b) and the handlebar height (a).
Page 92: Ergonomic Handles
All manuals and user guides at all-guides.com Operation 6.5.7 Ergonomic handles In the case of ergonomically shaped handles, the palm rests on the anatomically shaped handle. A greater contact surface means that the pressure is more evenly distributed. Nerves and vessels are no longer squeezed in the carpal tunnel.
Page 93: Tyres
All manuals and user guides at all-guides.com Operation 6.5.8 Tyres It is not possible to offer a general recommended Tyre pressure in bar for body tyre pressure for a particular pedelec or tyre. The weight correct tyre pressure largely depends on the Tyre width about about...
Page 94: Brake
All manuals and user guides at all-guides.com Operation 6.5.9 Brake The brake lever grip distance can be adjusted to 6.5.9.2 Brake handle tilt angle ensure that it can be reached more easily. The The nerves that pass through the carpal tunnel pressure point can also be adjusted to the rider's are connected to the thumb and the index and preferences.
Page 95: Determining The Grip Distance
All manuals and user guides at all-guides.com Operation 2 Set the brake lever angle as indicated in the table. 20 – 25° > 10 cm 25 – 30° 0 – 10 cm 30 – 35° 0 – 10 cm 35 – 45° >...
Page 96: Grip Distance On A Magura Disc Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.4 Grip distance on a MAGURA disc brake lever Only applies to pedelecs with this equipment affect the pressure point or the position of the WARNING brake linings.  Turn the setting screw/twist knob (5) anti- Crash caused by incorrectly set grip distance clockwise towards minus (–).
Page 97: Grip Distance On A Magura Hs22 Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.5 Grip distance on a MAGURA HS22 brake lever Only applies to pedelecs with this equipment  Use a T25 TORX® wrench to turn the setting screw (2) to adjust the grip distance. WARNING 1 Push the brake lever gently and hold.
Page 98: Grip Distance On A Magura Hs33 Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.6 Grip distance on a MAGURA HS33 brake lever Only applies to pedelecs with this equipment The brake lever position can be adjusted to the  The brake lever moves closer to the handlebar grip.
Page 99: Grip Distance On A Shimano St-Ef41 Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.7 Grip distance on a SHIMANO ST-EF41 brake lever Only applies to pedelecs with this equipment The brake lever position can be adjusted to the  Turn setting screw anti-clockwise towards rider's requirements. Such adjustment does not minus (–).
Page 100: Grip Distance On A Shimano St-Ef41 Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.8 Grip distance on a SHIMANO ST-EF41 brake lever Only applies to pedelecs with brakes: BL-M4100 BL-M7100 BL-M8100 BL-MT200 BL-MT201 BL-MT400 BL-MT401 BL-MT402 BL-T6000 GRX ST-RX600 M7100 M8100 RS785 The brake lever position can be adjusted to the rider's requirements.
Page 101: Pressure Point On A Magura Brake Lever
All manuals and user guides at all-guides.com Operation 6.5.9.9 Pressure point on a MAGURA brake lever Only applies to pedelecs with this equipment  Turn the twist knob towards the plus (+) WARNING symbol.  The brake lever moves closer to the handlebar Brake failure due to incorrect setting grip.
Page 102: Retracting The Brake Linings
All manuals and user guides at all-guides.com Operation 6.5.9.10 Retracting the brake linings Disc brakes require wearing-in time. The braking force increases over time. The braking force is increased during break-in time. This is also the case when the brake pads or brake discs are replaced. 1 Accelerate pedelec to 25 km/h.
Page 103: Gear Shift
All manuals and user guides at all-guides.com Operation 6.5.10 Gear shift Adjust the position of the gear shift to the rider’s 2 Place control panel or shifter into the position needs. where the rider can use the control panel or the shifter with their thumb and/or index finger.
Page 104: Suspension
All manuals and user guides at all-guides.com Operation 6.5.11 Suspension  Follow the the correct order for adjustment. A pedelec’s fork suspension and rear frame damper suspension can be adjusted to the rider's weight in up to six increments, depending on the suspension system.
Page 105: Adjusting The Suntour Fork Steel Suspension
All manuals and user guides at all-guides.com Operation 6.5.12.1 Adjusting the Suntour fork steel suspension Only applies to pedelecs with this equipment 1 You will find the sag setting wheel (1) beneath the plastic cover on the crown. Remove the plastic cover.
Page 106: Adjusting The Suntour Fork Air Suspension
All manuals and user guides at all-guides.com Operation 6.5.12.2 Adjusting the Suntour fork air suspension Only applies to pedelecs with this equipment  The air valve is located beneath the air valve 1 Attach a high-pressure damper pump to the air cap on the crown.
Page 107: Fork Rebound Damping
All manuals and user guides at all-guides.com Operation 6.5.13 Fork rebound damping Only applies to pedelecs with this equipment Rebound damping in the suspension fork and the Rebound damping needs to be increased to rear frame damper determines the speed at which achieve an optimal setting if the air pressure or the rear frame damper rebounds after being spring stiffness are increased.
Page 108: Adjusting The Suntour Fork Rebound Damping
All manuals and user guides at all-guides.com Operation 6.5.13.1 Adjusting the Suntour fork rebound damping Only applies to pedelecs with this equipment Figure 115: Example of Suntour rebound screw (1)  The fork sag is adjusted. 1 Turn the rebound screw in a clockwise direction to the closed position until it stops.
Page 109: Lighting
All manuals and user guides at all-guides.com Operation 6.5.14 Lighting Example 1 If the front light is positioned too high, oncoming traffic will be dazzled. This can cause a serious accident with fatalities. Example 2 Positioning the front light correctly can ensure that oncoming traffic is not dazzled and no-one is put at risk. Example 3 If the front light is positioned too low, the space ahead is not illuminated to an optimum extent and the rider's vision is reduced in the dark.
Page 110 All manuals and user guides at all-guides.com Operation 4 Place pedelec 5 m from the wall. 6 Switch on riding light. 5 Stand the pedelec up straight. Hold the handlebars straight with both hands. Do not use the kickstand. Figure 118: Light positioned too high (1), correctly (2) and too low (3) 7 Check the position of the light beam.
Page 111: Adjust On-Board Computer
All manuals and user guides at all-guides.com Operation 6.5.15 Adjust on-board computer 6.5.15.2 Removing the on-board computer  Push the on-board computer catch down and simultaneously push the on-board computer CAUTION forwards and out of the mount. 6.5.15.3 Attaching the on-board computer Crash caused by distraction 1 Place the on-board computer on the mount.
Page 112: Charging The On-Board Computer Battery
All manuals and user guides at all-guides.com Operation 6.5.15.5 Charging the on-board computer 6.5.15.6 Changing the system settings battery The System settings can be displayed and changed no matter whether the on-board Notice computer is inserted in the mount or not. A few settings are only visible and changeable if the on- The on-board computer battery discharges when board computer is inserted.
Page 113: Accessories
All manuals and user guides at all-guides.com Operation Accessories We recommend a parking stand into which either the front wheel or rear wheel can be inserted CAUTION securely for pedelecs which do not have a kickstand. The following accessories are Risk of crushing due to exposed springs recommended: The child may crush his/her fingers on exposed...
Page 114: Trailer
All manuals and user guides at all-guides.com Operation 6.6.2 Trailer 6.6.2.1 Approval for trailer with Enviolo hub Only applies to pedelecs with this equipment CAUTION Only compatible bicycle trailers are approved for ENVIOLO hub gears. Crash caused by brake failure KETTLER The braking distance may be longer if the trailer is carrying excessive load.
Page 115: Approval For Trailer With Rohloff Hub
All manuals and user guides at all-guides.com Operation 6.6.4 Tubeless and airless tyres 6.6.2.2 Approval for trailer with ROHLOFF hub Only applies to pedelecs with this equipment Bicycle riding without tubes reduces the risk of tyre punctures or even avoids them completely. ROHLOFF Speedhub 500/14 The specialist dealer will advise on choosing a As a basic rule, it is permitted to use a trailer...
Page 116: Personal Protective Equipment And Accessories For Road Safety
All manuals and user guides at all-guides.com Operation Personal protective equipment and accessories for road safety Seeing and being seen is crucial in road traffic. 7 The two separate brakes on the pedelec must The following requirements must be met for riding work at all times.
Page 117: Straightening The Quickly Adjustable Stem
All manuals and user guides at all-guides.com Operation Straightening the quickly 6.10 Using the pannier rack adjustable stem CAUTION Only applies to pedelecs with this equipment 1 Open stem clamping lever. Crash caused by loaded pannier rack The pedelec is handled differently with a loaded pannier rack, in particular when the rider needs to steer and brake.
Page 118: Raising The Kickstand
All manuals and user guides at all-guides.com Operation 6.13 Using the pedals  The ball of the foot is placed on the pedal when riding and pedalling. Figure 125: The maximum load bearing (1) capacity is indicated on the pannier rack. ...
Page 119: Using The Battery
All manuals and user guides at all-guides.com Operation 6.16 Using the battery  Switch off the battery and the drive system before 6.16.2 Pannier rack battery removing or inserting the battery. Only applies to pedelecs with this equipment 6.16.2.1 Removing the pannier rack battery 6.16.1 Frame battery Only applies to pedelecs with this equipment 6.16.1.1 Removing the frame battery...
Page 120: Integrated Battery
All manuals and user guides at all-guides.com Operation 6.16.3 Integrated battery Only applies to pedelecs with this equipment 6.16.3.1 Removing the integrated battery 6.16.3.2 Inserting the integrated battery Figure 130: Inserting the integrated battery Figure 129: Removing the integrated battery 1 Place the battery into the integrated battery 1 Open battery lock with battery key (1).
Page 121: Charging The Battery
All manuals and user guides at all-guides.com Operation 6.16.4 Charging the battery 6.16.5 Charging the dual battery  The ambient temperature during the charging Only applies to pedelecs with this equipment process must be within the range from 0 °C to 40 °C.
Page 122: Using Double Battery Model With A Single Battery Only
All manuals and user guides at all-guides.com Operation 6.16.6 Using double battery model with a single battery only One of the charging sockets is not accessible or is sealed with an end cap on pedelecs with two batteries. Figure 131: Covering open contacts with cover cap – example: pannier rack battery ...
Page 123: Using Pedelec With The Electric Drive System
All manuals and user guides at all-guides.com Operation 6.17 Using pedelec with the electric drive system 6.17.1 Switching on the electric drive system system As soon as you stop pushing the pedals in normal mode or reach a speed of 25 km/h, the drive CAUTION system switches off the assistance system.
Page 124: Using The On-Board Computer
All manuals and user guides at all-guides.com Operation 6.18 Using the on-board computer 6.18.1 Attaching the on-board computer Notice CAUTION If the rider is not present, the on-board computer Crash caused by distraction can be used without authorisation, e.g. it may be A lack of concentration while riding increases the stolen, the system settings may be changed or risk of an accident.
Page 125: Securing The On-Board Computer Against Removal
All manuals and user guides at all-guides.com Operation 6.18.2 Securing the on-board computer 6.18.3 Charging the on-board computer against removal battery 1 Detach the on-board computer mount from the Notice handlebars. 2 Place on-board computer in its mount. The on-board computer battery discharges when it is not in use.
Page 126: Using The Usb Port
All manuals and user guides at all-guides.com Operation 6.18.4 Using the USB port 6.18.7 Using the push assist system Notice CAUTION Any moisture penetrating through the USB port Injury from pedals or wheels may trigger a short circuit in the on-board The pedals and the drive wheel turn when the computer.
Page 127: Using The Riding Light
All manuals and user guides at all-guides.com Operation 6.18.8 Using the riding light 6.18.11 Changing the system settings  The drive system needs to be already switched The System settings can be displayed and on to turn on the riding light. changed no matter whether the on-board computer is inserted in the mount or not.
Page 128: Brake
All manuals and user guides at all-guides.com Operation 6.19 Brake 6.19.1 Using the brake lever WARNING Crash caused by brake failure Oil or lubricant on the brake disc in a disc brake or on the rim of a rim brake can cause the brake to fail completely.
Page 129: Suspension And Damping
All manuals and user guides at all-guides.com Operation 6.20 Suspension and damping Compression adjuster set to hard Compression adjuster set to soft • Causes the suspension fork to move higher within • Causes the fork to deflect quickly and easily. This the deflection range.
Page 130: Adjusting The Suntour Compression Adjuster
All manuals and user guides at all-guides.com Operation 6.20.1 Adjusting the Suntour compression adjuster Figure 135: Suntour compression adjuster in open (1) and closed (2) position  Place compression adjuster in the OPEN position.  The compression adjuster is open. ...
Page 131: Gear Shift
All manuals and user guides at all-guides.com Operation 6.21 Gear shift The selection of the appropriate gear is a prerequisite for a physically comfortable ride and making sure that the electric drive system functions properly. The ideal pedalling frequency is between 70 and 80 revolutions per minute. ...
Page 132: Parking
All manuals and user guides at all-guides.com Operation 6.22 Parking Check list after each ride Notice Cleaning Heat or direct sunlight can cause the tyre pressure  Lights and reflectors section 7.2.5 to increase above the permitted maximum  Brake section 7.2.5 pressure.
Page 133: Screwing In The Quickly Adjustable Stem
All manuals and user guides at all-guides.com Operation 6.22.1 Screwing in the quickly adjustable stem Only applies to pedelecs with this equipment Screw in the All Up stem to save space when 3 Turn handlebars 90° in a clockwise direction. parking.
Page 134: Cleaning, Servicing And Maintenance
All manuals and user guides at all-guides.com Cleaning, servicing and maintenance Cleaning, servicing and maintenance  Clean, service and maintain pedelec as indicated on check list. Complying with these measures is the only way to reduce wear on components, increase the operating hours and guarantee safety.
Page 135 All manuals and user guides at all-guides.com Cleaning, servicing and maintenance Check list for monthly tasks Check list for monthly tasks   Cleaning the battery Section 7.3.2 Clean hub Section 7.3.12   Clean control panel Section 7.3.1 Cleaning the frame Section 7.3.4 ...
Page 136 All manuals and user guides at all-guides.com Cleaning, servicing and maintenance Check list for tasks to do every six months (or every 1,000 Check list for tasks to do every six months (or every 1,000 Check Bowden cables gear  Check steering headset Section 8.5.6 ...
Page 137 All manuals and user guides at all-guides.com Cleaning, servicing and maintenance CAUTION WARNING Crash and falling caused by unintentional Crash caused by brake failure activation Oil or lubricant on the brake disc in a disc brake There is a risk of injury if the drive system is or on the rim of a rim brake can cause the brake activated unintentionally.
Page 138: Before Each Ride
All manuals and user guides at all-guides.com Cleaning and servicing Before each ride Complying with these cleaning instructions is the 7.1.5 Checking the pannier rack only way to reduce wear on components, increase 1 Hold onto pedelec by its frame. Hold onto the operating hours and guarantee safety.
Page 139: Checking The Bell
All manuals and user guides at all-guides.com Cleaning and servicing 7.1.10 Checking the bell 1 Press the bell button downwards. 2 Let button spring back.  If you do not hear a clear, distinct ring of the bell, replace bell. Contact specialist dealer. 7.1.11 Checking the handles ...
Page 140: After Each Ride
All manuals and user guides at all-guides.com Cleaning and servicing After each ride Complying with these cleaning instructions is the 7.2.5 Cleaning the brake only way to reduce wear on components, increase the operating hours and guarantee safety. The following items should be ready for use to ...
Page 141: Basic Cleaning
All manuals and user guides at all-guides.com Cleaning and servicing Basic cleaning Complying with these basic cleaning instructions 7.3.2 Rechargeable battery is the only way to reduce wear on components, increase the operating hours and guarantee safety. The following are required for basic cleaning: CAUTION Tool Cleaning agent...
Page 142: Frame, Fork, Pannier Rack, Guards And Kickstand
All manuals and user guides at all-guides.com Cleaning and servicing 7.3.4 Frame, fork, pannier rack, guards 7.3.7.1 Leather handles and kickstand Leather is a natural product and has similar properties to human skin. Regular cleaning and care help to prevent leather dehydrating, fading or becoming brittle or stained.
Page 143: Leather Saddle
All manuals and user guides at all-guides.com Cleaning and servicing 7.3.9.1 Leather saddle 7.3.12 Hub Leather is a natural product and has similar 1 Put on protective gloves. properties to human skin. Regular cleaning and 2 Remove dirt from hub with a sponge and soapy care help to prevent leather dehydrating, fading or water.
Page 144: Brake
All manuals and user guides at all-guides.com Cleaning and servicing 7.3.15 Brake 7.3.18 Chain 7.3.15.1 Brake lever Notice  Carefully clean the brake levers with a damp, soft cloth.  Never use aggressive (acid-based) cleaners, rust removers or degreasers when cleaning 7.3.16 Brake disc the chain.
Page 145: Servicing
All manuals and user guides at all-guides.com Cleaning and servicing Servicing Complying with these servicing instructions is the 7.4.1 Frame only way to reduce wear on components, increase the operating hours and guarantee safety. Notice  Hard wax polish and protection wax are particularly resistant on gloss paintwork.
Page 146: Pannier Rack
All manuals and user guides at all-guides.com Cleaning and servicing 7.4.3 Pannier rack 7.4.6 Stem 1 Dry pannier rack with a cloth. 1 Spray painted and polished metal surfaces with wax spray and leave to dry. 2 Spray pannier rack with spray wax and leave to dry.
Page 147: Leather Handle
All manuals and user guides at all-guides.com Cleaning and servicing 7.4.10 Leather saddle 7.4.8.2 Leather handle Standard leather care products keep leather Standard leather care products keep leather smooth and resistant, brighten its appearance and smooth and resistant, brighten its appearance and improve or replace stain protection.
Page 148 All manuals and user guides at all-guides.com Cleaning and servicing 7.4.14 Gear shift links. The faster the crank is turned, the thinner the threads of oil will be. 7.4.14.1 Rear derailleur articulated shafts and jockey wheels  Treat front and rear derailleur articulated shafts and jockey wheels with Teflon spray.
Page 149 All manuals and user guides at all-guides.com Cleaning and servicing 7.4.17 Caring for the brake 7.4.17.1 Caring for the brake Notice  Never treat brake levers with degreaser or penetrating oil spray.  Lubricate articulated joints and mechanical parts which are accessible from outside with a few drops of spray oil or precision mechanics oil.
Page 150 All manuals and user guides at all-guides.com Cleaning and servicing Maintenance The following tools are required for maintenance: 7.5.1.1 Checking the tyre pressure Notice Gloves If the tyre pressure is too low in the tyre, the tyre does not achieve its load bearing capacity. The Ring spanners 8 mm, 9 mm, 10 mm, 13 mm, 14 mm and 15 mm tyre is not stable and may come off the rim.
Page 151 All manuals and user guides at all-guides.com Cleaning and servicing Dunlop valve 6 Screw the rim nut gently against the rim with the tips of your fingers. Only applies to pedelecs with this equipment  Correct tyre pressure if necessary (see The tyre pressure cannot be measured on the Section 6.5.8).
Page 152 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.1.2 Checking the tyres The tread is far less important for bicycle tyres 2 Check the side walls for wear. If there are any than it is for car tyres, for example. Consequently, cracks or tears, the tyre must be replaced.
Page 153 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.1.3 Checking the rims 7.5.1.5 Checking the nipple well The nipple holes can weaken the tyre bed. WARNING  Check to see if cracks are emerging from the nipple holes. Crash caused by a worn rim ...
Page 154 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.2 Checking the brake system 7.5.2.2 Checking the hydraulic system CAUTION 1 Push the brake lever and check whether any brake fluid leaks out of the lines, connections or on the brake linings. Crash caused by brake failure Worn brake discs and brake linings and a lack of ...
Page 155 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.2.4 Checking the disc brake Only applies to pedelecs with this equipment Checking the brake linings Checking the brake discs   Check that the brake linings are no less than Put on gloves as the brake disc is very sharp.
Page 156 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.2.5 Checking the back-pedal brake Only applies to pedelecs with this equipment  There are sharp corners and edges on the back- pedal brake. Wear gloves. 1 Hold and check counter support to ensure it is firmly attached to rear frame down tube.
Page 157 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.2.6 Checking the rim brake Only applies to pedelecs with this equipment Checking the brake linings Checking the rim braking surface for wear  We recommend that you also replace the rims The side wall is more prone to wear in rim brakes.
Page 158 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.3 Checking the lighting  If the front or rear lights do not come on, take 1 Check the cable connections on the front and pedelec out of service. Contact specialist rear lights for damage and corrosion and dealer.
Page 159 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.4 Checking the stem 7.5.7 Checking the seat post  The stem and quick release system must be 1 Take seat post out of the frame. inspected at regular intervals. The specialist 2 Check seat post for cracks and corrosion.
Page 160 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.10 Checking the gear shift 7.5.9.1 Checking the derailleur gears The chain is tensioned by the rear derailleur in 1 Check whether all gear shift components are pedelecs with derailleur gears. free of damage.
Page 161 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.11 Adjusting gear shift 7.5.12 Bowden-cable-operated gear shift, single-cable 7.5.11.1 ROHLOFF hub Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment  Adjust the play on the adjusting sleeves on the 1 Check whether the shift cable tension is set in shifter housing to ensure a smooth gear shift.
Page 162 All manuals and user guides at all-guides.com Cleaning and servicing 7.5.14 Bowden-cable-operated twist grip, 7.5.15 Checking kickstand stability dual-cable 1 Place the pedelec on a slight elevation of 5 cm. Only applies to pedelecs with this equipment 2 Extend kickstand. ...
Page 163 All manuals and user guides at all-guides.com Maintenance Maintenance Initial inspection Component-specific maintenance tasks After 200 km or 4 weeks after purchase High-quality components require extra maintenance. Maintenance tasks require Vibrations produced while riding can cause technical expertise, special tools and special screws and springs that were tightened during lubricants.
Page 164 All manuals and user guides at all-guides.com Maintenance Suspension fork maintenance intervals Maintenance intervals for suspension seat post Suntour suspension fork by.schulz suspension seat post  Maintenance 1 Every 50 hours Maintenance After the first 250 km; every  1,500 km after ...
Page 165 All manuals and user guides at all-guides.com Maintenance Maintenance intervals for rear frame damper Maintenance intervals for hub RockShox rear frame damper SHIMANO 11-speed hub  Service air chamber assembly Every 50 hours Internal oil change and maintenance 1,000 km after start of use,then ...
Page 166 All manuals and user guides at all-guides.com Maintenance CAUTION WARNING Hazard for the environment due to toxic Injury due to damaged brakes substances Special tools and specialist knowledge are The brake system contains toxic and required to repair the brakes. Incorrect or environmentally harmful oils and lubricants.
Page 167 All manuals and user guides at all-guides.com Maintenance Maintenance instructions Complying with these maintenance instructions is the only way to reduce wear on components, increase the operating hours and guarantee safety. Diagnosis and documentation of current status Fre- Components Description Criteria Measures if rejected quency...
Page 168 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.7 O.K. Dirt Cleaning month Once a Care for Section 7.4.8 … O.K. Untreated Talcum powder month...
Page 169 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance 6 months … Section 7.4.13 O.K. Untreated 6 months Wear Section 7.5.1.3 … O.K. Defective rim New rim as specified Rims in the parts list once a...
Page 170 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Once a Cleaning … Section 7.3.8 O.K. Dirt Cleaning month 6 months Care for … O.K. Untreated Leather wax Seat post 6 months Complete clean,...
Page 171 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Venting … See manufac- O.K. hours turer Cleaning … See manufac- O.K. hours turer Venting … See manufac- O.K.
Page 172 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Drive/gear shift Chain/ 6 months Check for damage Check for … O.K. Damage Refasten if necessary cassette/ damage or replace as speci- pinion/chain- fied in parts list...
Page 173 All manuals and user guides at all-guides.com Maintenance Fre- Components Description Criteria Measures if rejected quency Accept- Inspection Tests Maintenance Rejection ance Miscellaneous before Stability Section 7.1.5 … O.K. Loose Firm each ride Once a Dirt … Section 7.3.4 O.K. Dirt Cleaning month...
Page 174 All manuals and user guides at all-guides.com Maintenance 8.5.1 Servicing the frame 8.5.3 Servicing axle with quick release 1 Check frame for cracks, warping and damage to the paintwork. CAUTION  If there are any cracks, warping or damage to the paintwork, remove the pedelec from Crash caused by unfastened quick service.
Page 175 All manuals and user guides at all-guides.com Maintenance  The quick release lever is flush with the lower 8.5.4 Maintaining the stem housing. Incorrectly fastened screws may come loose due  You should be able to see slight impression on to impact.
Page 176 All manuals and user guides at all-guides.com Maintenance 8.5.6 Servicing the steering headset 8.5.7 Servicing the fork 1 Remove fork. Only applies to pedelecs with this equipment 2 Clean steering headset. If it is very dirty, flush WARNING the bearing with cleaning agents such as WD- 40 or Karamba.
Page 177 All manuals and user guides at all-guides.com Maintenance 8.5.7.1 Servicing the carbon suspension fork 8.5.7.2 Servicing the suspension fork 1 Remove fork. 1 Remove fork. 2 Check fork for cracks, warping and damage to 2 Check fork for cracks, warping and damage to the paintwork.
Page 178 All manuals and user guides at all-guides.com Maintenance 8.5.8 Servicing seat post 8.5.8.1 Servicing the carbon seat post Only applies to pedelecs with this equipment WARNING You need to distinguish between scratches on the paintwork and impacts if the carbon seat post Intoxication from lubrication oil paintwork is damaged.
Page 179 All manuals and user guides at all-guides.com Maintenance 8.5.8.2 by.schulz suspension seat post 8.5.8.3 Suntour suspension seat post Only applies to pedelecs with this equipment Only applies to pedelecs with this equipment 1 Remove seat post from the frame. 1 Remove seat post from the frame. 2 Remove safety and protective cover.
Page 180 All manuals and user guides at all-guides.com Maintenance 8.5.8.4 Eightpins NGS2 seat post Only applies to pedelecs with this equipment Removing the seat post 5 Pull cartridge from the piston rod while pushing the outer sleeve into the frame at the same 1 Use a 2.5 mm hex key to turn the height time to help.
Page 181 All manuals and user guides at all-guides.com Maintenance 9 Pull out the outer sleeve end cap from the Caring for the outer sleeve counter support on the Postpin interface on the 1 Detach spring washer or outer sealing ring. seat post. Figure 166: Removed spring washer Figure 164: Pulling the end cap out 2 Carefully remove the wiper from the groove.
Page 182 All manuals and user guides at all-guides.com Maintenance 8 Carefully re-insert dry felt ring with one end in Increasing the air pressure the designated groove. 1 Use 3 mm hex spanner to unscrew valve cap. 9 Unfurl felt ring within the outer sleeve, so that it lies on the groove.
Page 183 All manuals and user guides at all-guides.com Maintenance 5 Use a 3 mm hex spanner to screw the valve lid 3 Set the torque to 18 Nm with a torque wrench back on and tighten with a maximum of 0.5 Nm. and a 6 mm hex bit with a shaft length of at least 25 mm.
Page 184 All manuals and user guides at all-guides.com Maintenance installing the outer sleeve and slide bushing Notice 1 Carefully push slide bushing tube into the seat tube.  Never pull Bowden cable forwards at an angle. 2 Press outer sleeve downwards with your hand. 4 Carefully push cartridge into the seat tube.
Page 185 All manuals and user guides at all-guides.com Maintenance 9 Carefully insert slide bushing tube into the seat tube. Figure 191: Feeding the height adjustment clamp in 15 Push the seat post carefully downwards and feed into the wiper. Figure 188: Inserting the slide bushing tube into the seat tube 10 Place outer sleeve on the seat tube and push downwards firmly.
Page 186 All manuals and user guides at all-guides.com Maintenance 8.5.8.5 Eightpins H01 seat post Only applies to pedelecs with this equipment Removing the seat post Removing the outer sleeve and slide bushing 1 Use a 5 mm hex spanner to unscrew the 1 Use a 3 mm hex spanner to remove Postpin axle.
Page 187 All manuals and user guides at all-guides.com Maintenance 4 Carefully remove the wiper from the groove. 13 Insert cleaned or new wiper in the upper groove. 14 Stretch spring washer over the wiper. Figure 202: Removing the wiper Figure 206: inserting and fastening the wiper 5 Use a small, sharp object to look for and remove the end of the felt ring.
Page 188 All manuals and user guides at all-guides.com Maintenance Clean slide bushing 3 Clean the seat post longitudinal grooves with a damp cloth. 1 Clean the slide bushing tube with a damp cloth. Figure 207: Cleaning the slide bushing tube Figure 210: Cleaning the longitudinal groove Notice 4 Apply grease into the longitudinal groove and on both cross-pieces.
Page 189 All manuals and user guides at all-guides.com Maintenance installing the outer sleeve and slide bushing 5 Look at the frame interface through the hole in the Postpin. Push the seat post down until the 1 Carefully push slide bushing tube into the seat Postpin mounting interface on the seat post tube.
Page 190 All manuals and user guides at all-guides.com Maintenance 8.5.9 Rear frame damper Only applies to pedelecs with this equipment CAUTION WARNING Hazard for the environment due to toxic Injury due to explosion substances The air chamber is pressurised. If the air system The rear frame damper contains toxic and is serviced in a rear frame damper, it can explode environmentally harmful oils and lubricants.
Page 191 All manuals and user guides at all-guides.com Maintenance 8.5.9.1 FOX component-specific maintenance FOX Service must perform maintenance on suspension forks, rear frame dampers and suspension seat posts.  Maintenance includes a complete inspection of interiors/exteriors.  All dampers are reconditioned. ...
Page 192 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair Troubleshooting, fault clearance and repair Troubleshooting and fault 9.1.2 Error message clearance If an error message is displayed, run through the following actions: The components of the drive system are constantly checked automatically.
Page 193 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.3 Assistance function errors Symptom Cause Remedy Check battery is charged. Is the battery charged sufficiently? Recharge the battery if it is almost flat. Riding up long inclines in summer Switch off the drive system.
Page 194 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.4 Battery error Symptom Cause Remedy The battery discharges The battery may be at the end of its  Replace old battery with new one. quickly. useful life. Disconnect the charger mains plug and plug it in again.
Page 195 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair Symptom Cause Remedy Remove from the battery immediately. There is an unusual Contact the fire service immediately. smell. Observe all the warnings in Section 2 Safety. Fumes are emitted from Remove from the battery immediately the battery.
Page 196 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.7 Other drive system errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been deacti-  This is not a malfunction. switch is pressed but the vated.
Page 197 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.8 Suntour suspension fork 9.1.8.1 Rebound too fast The suspension fork rebounds too quickly, Fork head and handlebars are deflected upwards producing a "pogo stick" effect, where the wheel if the wheel bounces back from the ground.
Page 198 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.8.2 Rebounding too slowly The fork does not rebound quickly enough after The fork remains in a deflected state, causing the absorbing a bump. The fork also remains headset and handlebars to move to a lower deflected over subsequent bumps, which reduces position.
Page 199 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.8.3 Suspension too soft on inclines The fork deflects at a low point in the terrain. The deflection is quickly used up, body weight shifts forward and the pedelec loses some momentum. Figure 223: Excessively soft suspension in the suspension fork on hilly terrain Solution Figure 224: Changing compression adjuster to a harder...
Page 200 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.8.4 Excessively hard damping on bumps When the bike hits a bump, the fork deflects too The headset and handlebars are deflected slowly and the wheel lifts up from the bump. upwards significantly, which can impair control.
Page 201 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair 9.1.9 Other errors Symptom Cause Remedy Two beeps will sound if a Pressed switch mode has been  This is not a malfunction. switch is pressed but the deactivated.
Page 202 All manuals and user guides at all-guides.com Troubleshooting, fault clearance and repair Repair Special expertise and tools are required for many 9.2.4 Checking tyre clearance repairs. For this reason, repairs may only be The tyre needs to be checked each time a carried out at a specialist dealer.
Page 203 All manuals and user guides at all-guides.com Recycling and disposal Recycling and disposal This device is marked according to the recycling saves reserves of raw materials and European Directive 2012/19/EU on ensures that all the regulations for protection of waste electrical and electronic health and the environment are adhered to when equipment –...
Page 204 All manuals and user guides at all-guides.com Recycling and disposal Waste type Disposal Hazardous waste Recycling Batteries, rechargeable batteries Return to the battery manufacturer Electric devices: Take to a municipal collection point for electronic waste Motor Display Control panel Wiring Dispose of Waste oil Never mix different oil fluids.
Page 205 All manuals and user guides at all-guides.com Documents 11.1 Assembly report Frame number: Date: Components Description Criteria Measures if rejected Assembly/ Accept- Tests Rejection inspection ance Front wheel Assembly O.K. Loose Adjust quick release Kickstand Check mount fastening Functional check O.K.
Page 206 All manuals and user guides at all-guides.com Drive/gear shift Chain/cassette/ Refasten if necessary or replace Check for damage O.K. Damage pinion/chainring as specified in parts list Chain guard/spoke Check for damage O.K. Damage Replace as specified in parts list guard Bottom bracket axle/ Check mount fastening O.K.
Page 207 All manuals and user guides at all-guides.com 11.2 Maintenance log Diagnosis and documentation of current status Date: Frame number: Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Front wheel 6 months Assembly O.K. Loose Adjust quick release Check mount Kickstand 6 months...
Page 208 All manuals and user guides at all-guides.com Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Brake system Check mount Brake lever 6 months O.K. Loose Retighten screws fastening Top up brake fluid; Depending on time of take Pedelec out of Brake fluid 6 months...
Page 209 All manuals and user guides at all-guides.com Components Frequency Description Criteria Measures if rejected Inspection Tests Maintenance Accept- Rejection ance Electric drive Check for damage Functional check O.K. No screen, Restart, test battery, On-board defective new software or new 6 months computer screen display on-board computer;...
Page 210 All manuals and user guides at all-guides.com Notes MY22B01 - 12_1.0_26.08.2021...
Page 211 All manuals and user guides at all-guides.com Documents 11.3 Parts list 11.3.1 Cross Rider EVO 1 22-15-1078, 22-15-1079 Frame … Aluminium Fork SR SUNTOUR, NCX-32-D DS CTS Deflection: 75 mm Damper … … Steering headset FSA, no.57 SC … Handlebars STYX, MTB Alloy Aluminium Handles...
Page 212 Stand/stand mount … Aluminium BOSCH, Performance Line CX, 250 Watt, 85 Nm Motor BDU450 CX Rechargeable battery BOSCH, PowerTube 400, BBP282 400 Wh Display BOSCH, Intuvia with Intuvia control panel Charger BOSCH, Compact Charger, BCS230 ...not available MY22B01 - 12_1.0_26.08.2021...
Page 213 All manuals and user guides at all-guides.com Documents 11.3.2 Cross Rider EVO 2 22-15-4001, 22-15-4002, 22-15-4003, 22-15-4025 Frame … Aluminium Fork SR SUNTOUR, Mobie 25 LOR Coil Deflection: 75 mm Damper … … Steering headset FSA, no.57 SC … Handlebars ZECURE …...
Page 214 All manuals and user guides at all-guides.com Documents BOSCH, Performance Line CX, BDU450 250 Watt, 85 Nm Motor Rechargeable battery BOSCH, PowerTube 625, BBP290 Horizontal, 625 Wh Display BOSCH, Intuvia with Intuvia control panel Charger BOSCH ...not available MY22B01 - 12_1.0_26.08.2021...
Page 215 All manuals and user guides at all-guides.com Documents 11.4 Charger operating instructions MY22B01 - 12_1.0_26.08.2021...
Page 216 Battery Charger 36-4/230 Standard Charger BCS220 0 275 007 907 Li-Ion Input: 230V 50Hz 1.5A Output: 36V Use ONLY with BOSCH Li-Ion batteries Made in PRC Robert Bosch GmbH 72757 Reutlingen Germany eBike Battery Charger 36-6/230 Fast Charger BCS250...
Page 217 All manuals and user guides at all-guides.com Documents Compact Charger %&6 MY22B01 - 12_1.0_26.08.2021...
Page 218 All manuals and user guides at all-guides.com Documents MY22B01 - 12_1.0_26.08.2021...
Page 219 All manuals and user guides at all-guides.com Documents MY22B01 - 12_1.0_26.08.2021...
Page 220 All manuals and user guides at all-guides.com Documents MY22B01 - 12_1.0_26.08.2021...
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Page 224 All manuals and user guides at all-guides.com Glossary Glossary Bicycle for young adults Disc brake Source: ISO 4210-2: pedelec designed for use on Source: EN 15194:2017: brake in which brake public roads by a young adult whose weight is less pads are used to grip the lateral faces of a thin than 40 kg, with maximum saddle height of disc attached to or incorporated into the wheel...
Page 225 All manuals and user guides at all-guides.com Glossary Fork steerer Maximum tyre pressure Source: EN 15194:2017: part of a fork that rotates Source: EN 15194:2017: maximum tyre pressure around the steering axis of a pedelec frame head recommended by the tyre or rim manufacturer for tube.
Page 226 All manuals and user guides at all-guides.com Glossary Placing on the market Shut-off speed Source: Directive 2006/42/EC on Machinery, Source: EN 15194:2017: speed reached, by the 17.05.2006, Making available for the first time in pedelec, at the moment the current has dropped the Community machinery or partly completed to zero or to the no load current value.
Page 227 All manuals and user guides at all-guides.com Glossary Wheel Source: ISO 4210 - 2: unit or combination of hub, rim and spokes or disc, but excluding tyre assem- bly. Work environment Source: ISO 9000:2015: set of conditions under which work is performed. Year of manufacture Source: ZEG: the year of manufacture is the year in which the pedelec was manufactured.
Page 228 All manuals and user guides at all-guides.com Appendix Appendix Translation of the original EC/EU Declaration of Conformity Manufacturer Authorised representative for documentation* Janine Otto ZEG Zweirad-Einkaufs-Genossenschaft eG c/o ZEG Zweirad-Einkaufs-Genossenschaft eG Longericher Str. 2 Longericher Strasse 2 50739 Köln Germany 50739 Köln, Germany The machine, pedelec types: 22-15-1078...
Page 229 All manuals and user guides at all-guides.com Appendix Declaration of conformity for incomplete machine MY22B01 - 12_1.0_26.08.2021...
Page 230 All manuals and user guides at all-guides.com Appendix MY22B01 - 12_1.0_26.08.2021...
Page 231 All manuals and user guides at all-guides.com Appendix MY22B01 - 12_1.0_26.08.2021...
Page 232 All manuals and user guides at all-guides.com Keyword index Keyword index Brake, 33 Crown, 30 - checking brake cables 157 Air valve, 30 - checking the brake disc Articulated shaft, Dimensions, 57 - caring for 147 Direction of travel, 36 –...
Page 233 All manuals and user guides at all-guides.com Keyword index Gear shift, Lockout, Riding light, 42 - switching, 130 Position 41 Rim brake locking lever 33 Rim, 31 – caring for, 146 Hand brake, Minimum insertion depth mark- Position 41 ing, 85 Handle, Minus button, 48 Saddle, 24...
Page 234 All manuals and user guides at all-guides.com Keyword index Transporting, see Transporta- tion Tyre pressure, 31 Tyre size, 31 Tyres, 31 - checking 151 - cleaning, 142 - converting 114 Airless 114 Tubeless 114 USB port, 40 - using, 125 Valve, 31 Dunlop valve, 32 Presta valve, 32...

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