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H Risk to life from carbon monoxide poisoning.
There is a risk to life from escaping flue gases
▶ Do not modify the flue gas system.
▶ Ensure that flue pipes and gaskets are undamaged.
If flue pipes are damaged or leaking:
▶ Turn off and isolate the appliance.
▶ Open windows and doors.
▶ If necessary, leave the building and warn your neighbours.
▶ Prevent anyone from entering the building.
▶ Rectify any damage to the flue system immediately.
HInstallation and maintenance
Installation and maintenance must only be carried out by a competent
registered gas engineer, such as a Gas Safe registered engineer or British
Gas engineer.
▶ Carry out a gas tightness test after completing work on gas-carrying
components.
▶ Only use original spares.
HElectrical work
Electrical work must only be carried out by a qualified electrician:
▶ Before starting electrical work;
– Ensure that the electricity supply is safely Isolated and secured to
prevent inadvertent re-connection.
Information on safe isolation can be found in the Health and
Safety Executive guidance HSG85.
– Using test equipment approved to GS38 to confirm that the
electricity supply is disconnected.
– Before touching live parts: Wait at least five minutes to discharge
the capacitors.
▶ Refer to the manufacturer's information when installing non
Worcester components and systems to the Worcester appliance.
HHandover to the user
When handing over, instruct the user how to operate the heating system
and inform the user about its operating conditions.
▶ Explain how to operate the heating system and draw the user's
attention to any safety relevant action.
▶ In particular:
– Advise that alterations, servicing and repairs must only be carried
out by a competent, registered gas engineer, such as a Gas Safe
registered engineer or British Gas engineer.
– Advise the user to have the appliance and system serviced
annually to help ensure economy, safety and reliability.
– The heat generator may only be operated with the casing fitted
and closed.
▶ Point out the possible consequences (including personal injury,
danger to life and material damage) of improper or inadequate
inspection, cleaning and maintenance.
▶ Point out the dangers of carbon monoxide (CO) and recommend the
use of CO detectors.
▶ Leave the installation instructions with the completed Benchmark
Checklist (or a certificate confirming compliance with IS 813, Eire
only) and the operating instructions with the user or at the gas meter.
HServicing
Advise the user to have the appliance and heating system thoroughly
serviced annually by a competent, registered gas engineer, such as a Gas
Safe registered engineer or British Gas engineer.
In the Republic of Ireland servicing work must be carried out by a
Registered Gas Installer (RGII).
Approved spares must be used to help maintain the efficiency, safety
and reliability of the appliance.
Greenstar 1000 – 6721835943 (2023/08)
Explanation of symbols and safety instructions
HBenchmark Service Record
The service engineer must complete the Benchmark Service Record at
the back of this manual after each service.
correct equipment for their needs, that it is installed, commissioned and
serviced in accordance with the manufacturer's instructions by
competent persons and that it meets the requirements of the
appropriate Building Regulations. The Benchmark Checklist can be used
to demonstrate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commissioning and
servicing work in accordance with the Benchmark Code of Practice
which is available from the Heating and Hot water Industry Council who
manage and promote the scheme.
Visit hhic.org.uk for more information.
HHealth and safety
The appliance contains no asbestos and no substances have been used
in the construction process that contravene the COSHH Regulations
(Control of Substances Hazardous to Health Regulations 1988).
HCombustion and corrosive materials
Do not store or use any combustible materials (paper, thinners, paints
etc.) inside or within the vicinity of the appliance.
Chemically aggressive substances can corrode the appliance and
invalidate any warranty.
HFitting and modification
Fitting the appliance and any controls to the appliance may only be
carried out by a competent engineer in accordance with the current Gas
Safety (Installation and Use) Regulations.
Flue systems must not be modified in any way other than as described in
the fitting instructions. Any misuse or unauthorised modifications to the
appliance, flue or associated components and systems could invalidate
the warranty. The manufacturer accepts no liability arising from any such
actions, excluding statutory rights.
H General manual handling guidelines
▶ Only remove packaging at the time of the final installation.
▶ Always use Health and Safety guidance for manual handling of an
appliance.
– Never lift or carry more than the safe guidance limit on your own.
– Always use appropriate methods and equipment when lifting/
carrying an appliance.
▶ Never lift or carry packages by the shipping straps.
▶ During handling and unpacking, wear safety gloves to prevent injuries
to your hands.
▶ Dispose of packing materials appropriately.
H Important handling instructions
Care should be taken when transporting, lifting and carrying the
appliance.
▶ Use a means of transport suitable for handling appliances (e.g. sack
truck with strap, stair climbing or step trolley).
▶ When handling appliances, secure them against a fall.
▶ Let only trained personnel undertake the handling.
▶ The correct method for handling heavy objects should be strictly
observed, at all times.
▶ Appliance must not be placed vertically after removing the package.
Benchmark places responsibilities
on both manufacturers and
installers.
The purpose is to ensure that
customers are provided with the
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