Pantum M7300 Series User Manual page 66

4. The following aspects should be inspected if the printer has problems while they are
used in network:
• Inspect if the firewal software blocks communication. If the computer and printer are
connected in the same network but they cannot be searched, the communication might be
blocked by firewal software. Please refer to the user guide of firewal software to turn firewal
off and then try to search the printer again.
• Inspect if the IP address assignment of printer is correct. You can inspect IP address by
printing the network setup information page of printer out.
• Please refer to the following steps to check if printer and computer are in the same
network:
1) ) Select "Command prompt" as shown below.
a. . Windows 8/10 system：Select "Search" button in the Start Menu and input "Command
prompt"in search bar，then press the "Enter"button in the keyboard.
b. . Windows 7/Vista/XP system：click "Start" menu-"All procedures"-"Attachment"-
"Command prompt ".
2) ) Input ping and your printer IP address in popup window, and press "Enter" butto
For example: ping XXX.XXX.XXX.XXX("XXX.XXX.XXX.XXX" is printer IP address)
3) ) If RTT is indicated in the window, that is to say your printer and computer are in the same
network.If RTT is not indicated in the window, please refer to
printer wireless network.
Note: • Please refer to the user guide or consult the manufacturer for information related
to access point (wireless router).
Chapter 5 to re-configure the
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