Cd-Rom Problems - Gateway E-1400 System Manual

CD-ROM problems

An audio CD produces no sound.
Probable Cause
The CD is loaded
incorrectly.
The speakers are not
connected.
The speaker volume is
turned down.
The speakers may be
muted via the
Multimedia volume
control.
The sound card may not
be installed correctly.
The CD-ROM drive
audio cable may be
installed incorrectly.
The speakers may be
faulty.
Important
The CD-ROM drive is not recognized by the system.
Probable Cause
The CD is not intended
for PC use.
The CD is loaded
incorrectly.
The CD is scratched or
dirty.
Solution
Make certain the label is facing upward, and
then try again.
Check the speaker cables. Make certain they
are connected properly and securely.
Check the volume control.
From the Accessories menu (Start | Programs |
Accessories), click Multimedia, and then click
Volume Control. Make certain the volume is
turned up.
Open the system, and then reseat the sound
card. Make certain the cables are connected
properly.
Open the system and make certain the cables
are connected properly.
Connect a set of headphones to the line out
jack to test the output. If they work, replace
the speakers.
Some systems do not have sound cards because sound
capabilities are built into the system board.
Solution
Make certain the CD is PC compatible.
Make certain the label is facing upward, and
then try again.
Try cleaning the CD with a lint-free cloth.
Check the CD for scratches.
CD-ROM problems
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