Problem Solving; Troubleshooting - Crestron TPS-17G-QM/-L-IMC Operation Manual

Power Interface Module

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
TPS-17G-QM/-L-IMC Troubleshooting
TROUBLE
Touchpanel
does not
function.
8 • Power Interface Module: TPS-17-QM/-L-IMC
Crestron TPS-17G-QM/-L-IMC
POSSIBLE
CAUSE(S)
Touchpanel is not
communicating
with the network.
Touchpanel is not
receiving
sufficient power.
CORRECTIVE
ACTION
Use Crestron
Toolbox™ to poll the
network. Verify
network connection to
the device.
Use the Crestron
Power Calculator to
help calculate how
much power is
needed for the
system.
Operations Guide – DOC. 6783A