10. Troubleshooting
When You Cannot Print Test Page
Possible cause
The power cord, a USB cable, or a
network cable is not connected
correctly.
The port connection is not
established correctly.
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Make sure that the power cord, USB cable, and network
cable are connected correctly. Also confirm that they are not
damaged.
1. In the Windows Start menu, click [Windows System], and
then [Control Panel].
2. In the "Hardware and Sound" category, click [View
devices and printers].
3. Right-click the icon of the machine, and then click [Printer
properties].
4. Click the [Ports] tab, and then make sure that the port is
set as a USB or network printer.
Solution