TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) - PAGE 1 of 3
Condition
Case Not Lining
See Installation Section for instructions on properly aligning case (alongside other
Up
cases) and adjusting levelers.
Water Is On Floor Caution! Water on flooring can cause much damage! Until cause is determined
(and repaired), follow these procedures:
•
•
Check that the drain trap is free of debris.
Check that the drain hose is correctly positioned over evaporator pan (or floor drain,
for remote units).
Check store conditions. To prevent condensation in these high environment
merchandisers, maximum conditions are to be 60% humidity / 85° Fahrenheit.
Check that hot gas condenser pan is operating properly.
Check that overflow condenser pan is properly plugged in or connected.
Caution! Disruption of power can cause water to overflow pan and seep onto
flooring causing damage! Check that power to case is constant. Until power is
restored, follow these procedures:
•
•
•
Caution! Wicking material (if any on your particular hot gas loop system) may be dirty
or worn and need replacement.
•
•
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use 'catch pans' for water to drain into. Swap out regularly until case has
completely drained.
Use wet-dry vacuum (or mop & bucket) to remove standing water.
Use 'catch pans' for water to drainage. Swap out regularly until evaporation of
case is complete (or until power is restored).
When power to case is restored, evaporator pan should function properly and
water will no longer overflow onto flooring.
Slide refrigeration system out from under unit.
After refrigeration system has been carefully slid out from under unit, replace
wicking material with new. If wicking material is not available, contact Structural
Concepts®. See toll-free number at last page of this operating manual.
Troubleshooting
25
Need help?
Do you have a question about the HECO37R and is the answer not in the manual?