Advantech USM-100H Series User Manual page 3

Professional mini medical computer
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Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Intel et Pentium sont des marques d'Intel Corporation.
Microsoft Windows et MS-DOS sont des marques déposées de Microsoft Corp.
Tous les autres noms de produits ou marques sont la propriété de leurs
propriétaires respectifs.
Product Warranty (2 years)
Advantech warrants the original purchaser that each of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech assumes
no liability under the terms of this warranty as a consequence of such events.
Because of Advantech's high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced at no charge during the warranty period. For out-of-
warranty repairs, customers are billed according to the cost of replacement materials,
service time, and freight. Please consult your dealer for more details.
If you believe your product to be defective, follow the steps below.
1.
Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages displayed when the
problem occurs.
2.
Call your dealer and describe the problem. Have the manual, product, and any
helpful information to hand when you call.
3.
If your product is diagnosed as defective, obtain a return merchandise
authorization (RMA) number from your dealer. This allows us to process your
return more quickly.
4.
Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) in a shippable container. Products returned without a proof of purchase
date are not eligible for warranty service.
5.
Write the RMA number clearly on the outside of the package, then ship it pre-
paid to your dealer.
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USM-100 User Manual

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