Troubleshooting Guide; Troubleshooting Table - LifeFitness GO CONSOLE Service Manual

Troubleshooting Guide

Symptom
No Power
Unit resets randomly
[or]
pauses
[or]
console buttons do not
respond when pressed
Console display looks
strange or has an error
message and is not
functioning
"OVER SPEED ERROR"
message on console
(Treadmills Only)
"RUN AWAY ERROR"
message on console
(Treadmills Only)
"ELEV REV DIR" error
message on the con-
sole (Treadmills Only)
"SPEED STALL" error
message on the con-
sole (Treadmills Only)
"SPEED RANGE" error
message on the con-
sole (Treadmills Only)
"OFF" Displayed in
Incline window
(Treadmills Only)
Probable Cause
On/Off Switch
(F3/T3/X8/E5 Only)
Insuf cient power source
(F3/T3/X8/E5 Only)
Damaged line cord or power
supply
Line cord improperly seated in
socket
Product may be in Energy Saver
Mode
Cable damaged or incorrectly
plugged in during installation.
Insuf cient power source
Line cord improperly seated in
electrical outlet
Loose or damaged cable con-
nections at display console or
motor controller
Open ground path
Console has entered "Energy
Saver" mode
May be a problem with the
product or the console processor
may simply need to be reset.
Belt Speed is higher than ex-
pected
Belt speed increases more than
expected.
The elevation motor is running in
the opposite direction of com-
mand.
Drive motor not running when
expected or damage OPTO on
motor
Belt speed is outside of normal
expected operating range.
This is an error of the elevation
system.
Corrective Action
Power cycle the product and ensure switch is in the "on
position"
Plug the treadmill or cross-trainer into an operating outlet.
Replace the line cord or power supply.
Inspect the power connection for proper contact at the
electrical outlet, power supply and at the machine.
Press the Energy Saver button or power cycle the unit.
Verify that all customer assembly connections are work-
ing properly. Unplug and re-plug each connection to verify.
Look to see if any cables were pinched during assembly.
Plug the treadmill or X8 or E5 into an operating outlet.
Inspect the power connection for proper contact at the
electrical outlet and at the machine.
Disconnect and reconnect the cable at the motor controller
and the console. Replace the cable if necessary.
Using a multimeter, check all points for continuity: console
mounting screws, handlebar screws, and upright post
screws to the frame with respect to ground. Ground must
be non-painted surface.
Press the Energy Saver button or power cycle the unit to
exit Energy Saver. You can turn Energy Saver off in the
settings menu.
Power cycle the unit by either using the On/Off switch or
unplugging the power supply. This resets the console. If
another error message appears after power reset and the
product running refer to the error list below.
Refer to the Treadmill Error Message section of this
manual.
Refer to the Treadmill Error Message section of this
manual.
Refer to the Treadmill Error Message section of this
manual.
Refer to the Treadmill Error Message section of this
manual.
Refer to the Treadmill Error Message section of this
manual.
Refer to the Treadmill Error Message section of this
manual.
19