Labor Warranty Claim/Credit Procedures - ergoline JK 103/40-3 AC Operating Instructions Manual

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JK-Products, Inc. – Limited Warranty
86/92
Therefore, in order for you to properly file a Warranty Claim, you must locate
the name and phone number of the dealer/distributor through whom you pur-
chased your unit. Normally this information can be easily located either on
your paid invoice or other proof of purchase documentation that you received
when taking delivery of the unit.
Next, notify the dealer/distributor of the serial number, model number and
date unit was purchased. This will initiate the Warranty Claim process.
Upon determination of the problem, your dealer/distributor can then supply
you with the part(s) and proper instructions to return your unit to working or-
der.
Each dealer/distributor has their own internal procedure for handling Warranty
Claims and credits.
NOTE:
JK-Products, Inc., the manufacturer, does not involve itself in
the direct handling of a Warranty Claim except where mitigat-
ing circumstances apply and where required by law.
NOTE:
If a part returned to Global Service USA proves to be opera-
tional and not defective, or if product code numbers on part
do not correspond with individual unit date on file with Global
Service USA, then a 30% restocking fee will be charged in
addition to the retail purchase price of part.
Acknowledgment of the Agreement is not required for acceptance of the fore-
going stipulations.
You must comply to the instructions and warnings under chapter:
4.1 Intended use
5.1 Prohibited usage
6. What you must do to avoid serious harm
Any other use shall be considered improper. The manufacturer cannot be
held liable for damage or injuries resulting from misuse. The operator bears
the sole risk for this.
The proper use also includes compliance with the manufacturer`s instructions,
operating and maintenance conditions. This device may only be operated,
maintained and repaired by persons familiar with these tasks and who are
aware of the dangers involved.
17.2.2

Labor Warranty Claim/Credit Procedures

Global Service USA furnishes labor without charge for a period of 90 days
from date of purchase. All labor and related charges must be authorized by
Global Service USA prior to start of repairs, and must coincide with Global
Service USA established rates and time allotment policy.
Please contact our Service Department for authorization and billing proce-
dures.

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