OS boot problems flowchart
Symptoms:
•
Server does not boot a previously installed operating system
•
Server does not boot SmartStart
Possible Causes:
•
Corrupted operating system
•
Hard drive subsystem problem
Item
1
2
3
4
5
6
7
Refer to
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
"POST problems"
•
"Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(http://www.hp.com/support).
•
Controller documentation
"HP Insight Diagnostics (on page 72)"
•
"Loose connections (on page 83)"
•
"CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support).
•
Controller documentation
Server user guide or setup and installation guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)
•
"Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (http://www.hp.com/support).
•
"Contacting HP technical support or an authorized reseller" in the
HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
Troubleshooting
93