Os Boot Problems Flowchart - HP ProLiant DL360 SERIES User Manual

108 HP ProLiant DL360 Generation 4p Server User Guide

OS Boot Problems Flowchart

Symptoms:
•
Server does not boot a previously installed operating system
•
Server does not boot SmartStart
Possible Causes:
•
Corrupted operating system
•
Hard drive subsystem problem
Item
1
2
3
4
5
6
Refer to
HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart)
"POST Problems ("POST Problems Flowchart" on page 106)"
• "Hard Drive Problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or
on the HP website (http://www.hp.com/support).
•
Controller documentation
"HP Insight Diagnostics (on page 84)"
• "Loose Connections (on page 97)"
• "CD-ROM and DVD Drive Problems" in the HP ProLiant
Servers Troubleshooting Guide located on the
Documentation CD or on the HP website
(http://www.hp.com/support).
•
Controller documentation
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms)