Loose connections
Action:
•
Be sure all power cords are securely connected.
•
Be sure all cables are properly aligned and securely connected for all external
and internal components.
•
Remove and check all data and power cables for damage. Be sure no cables
have bent pins or damaged connectors.
•
If a fixed cable tray is available for the server, be sure the cords and cables
connected to the server are correctly routed through the tray.
•
Be sure each device is properly seated.
•
If a device has latches, be sure they are completely closed and locked.
•
Check any interlock or interconnect LEDs that may indicate a component is
not connected properly.
•
If problems continue to occur, remove and reinstall each device, checking the
connectors and sockets for bent pins or other damage.
Diagnostic steps
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start diagnosis flowchart (on page 84)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 86)." The General diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page 84)
•
General diagnosis flowchart (on page 86)
•
Power-on problems flowchart (on page 88)
Troubleshooting
83
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