HP ProLiant ML310 Generation 5p User Manual
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HP ProLiant ML310 Generation 5p User Manual

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HP ProLiant ML310 Generation 5p Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 515104-003
October 2012
Edition: 3

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  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ........................7 SAS and SATA device numbers ........................8 Hot-plug SATA or SAS hard drive LEDs ......................8 Rear panel components ..........................9 Rear panel LEDs ............................10 System board components ........................
  • Page 4 Array Configuration Utility ......................52 Embedded SATA RAID ........................53 Option ROM Configuration for Arrays ..................... 55 HP Insight Control server deployment (formerly RDP) ................56 Re-entering the server serial number and product ID ................56 Management tools ........................... 56 Automatic Server Recovery ......................
  • Page 5 Specifications ..........................88 Environmental specifications ........................88 Server specifications ..........................88 Support and other resources ......................90 Before you contact HP ..........................90 HP contact information ..........................90 Customer Self Repair ..........................90 Acronyms and abbreviations ......................98 Index ............................100...

  • Page 6: Component Identification

    Component identification Front panel components Item Description DVD-ROM drive Media bays (bezel blanks) USB connectors (2) Bezel lock Hard drive bays Component identification 6...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status DVD-ROM drive ejector button — DVD-ROM drive activity LED On = Activity Off = No activity Power On/Standby button — System power LED Green = AC power is functioning Amber = AC power is in standby mode Off = AC power is not available Hard drive activity LED Green = Activity...

  • Page 8: Sas And Sata Device Numbers

    SAS and SATA device numbers Hot-plug SATA or SAS hard drive LEDs Item LED description Status Fault/UID status Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity Online/Activity status Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array...

  • Page 9: Rear Panel Components

    The online/activity status LED will not illuminate if using SATA drives connected to the embedded storage device. In this configuration, SATA hard drive activity can be identified using the hard drive activity LED on the system front panel. Rear panel components The server may look different from that shown.

  • Page 10: Rear Panel Leds

    Rear panel LEDs • Redundant hot-plug power supply model Item Status NIC/iLO 2 link On = Link Off = No link NIC/iLO 2 activity Flashing = Activity Off = No activity Redundant power Green = Power supply is on and supply functioning Off = Power supply is not connected...

  • Page 11: System Board Components

    Item Status NIC/iLO 2 link On = Link Off = No link NIC/iLO 2 activity Flashing = Activity Off = No activity System board components For this server, some system board slots and connectors are reserved. Item Description DIMM slot 1 (bank A) DIMM slot 2 (bank B) DIMM slot 3 (bank A) DIMM slot 4 (bank B)

  • Page 12: System Maintenance Switch

    Item Description PCI fan connector System battery SATA connector 4 (hard drive) SATA connector 6 (optical drive) Internal USB connector PCI-X extender board connector SATA connector 5 (optical drive) USB tape drive connector Diskette drive connector SATA connector 3 (hard drive) SATA connector 1 (hard drive) Parallel connector Serial connector...

  • Page 13: Nmi Functionality

    To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature. For more information, see the white paper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). System board LEDs...

  • Page 14: System Leds And Internal Health Led Combinations

    The system management driver must be installed for the internal system health LED to provide pre-failure and warranty conditions. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes.

  • Page 15: Pci-X Extender Board Components

    PCI-X extender board components Item Description PCI-X expansion slot 1 System board connector Fan locations Item Description Rear fan (fan 2, for system cooling) Processor fan (fan 1, for processor cooling) PCI fan, optional (fan 3, for expansion board cooling) Component identification 15...

  • Page 16: Operations

    To power up the server, press the Power On/Standby button. Press the F9 key, when prompted during the boot process, to access RBSU ("HP ROM-Based Setup Utility" on page 51) and change the server settings. The system language default is English.

  • Page 17: Unlock The Bezel

    Unlock the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays. Unlock the bezel before removing the access panel. Close and lock the bezel during normal server operations to ensure proper cooling airflow. Remove the bezel Unlock and remove the bezel before accessing the hard drive cage and media bays.

  • Page 18: Remove The Access Panel

    Remove the bezel. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 19: Remove A Media Bay Blank

    Power up the server (on page 16). Remove a media bay blank Power down the server (on page 16). Remove the front bezel ("Remove the bezel" on page 17). Remove a media bay blank. Remove a bezel blank Power down the server (on page 16). Remove the front bezel ("Remove the bezel"...

  • Page 20: Remove The System Air Baffle And Pci Card Guide

    Remove the system air baffle and PCI card guide WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.

  • Page 21: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 22: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 23: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 24 Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 25: Identifying Server Shipping Carton Contents

    For server-specific information, refer to "Hardware options installation (on page 28)." Setting up a server To install the server in a rack, use the rack enabling kit for HP servers. For more information, contact an HP authorized reseller ("HP contact...

  • Page 26: Installing The Operating System

    Installing the operating system To operate properly, the server must have a supported operating system. For the latest information on supported operating systems, refer to the HP website (http://www.hp.com/go/supportos). Two methods are available to install an operating system on the server: •...

  • Page 27: Registering The Server

    (http://www.hp.com/support). Follow the on-screen instructions to begin the installation process. For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. For embedded SATA RAID configuration, the administrator must create a driver diskette and perform a manual OS installation.

  • Page 28: Hardware Options Installation

    Dual-bank asymmetric mode: DIMMs installed in both banks, but of unequal capacities per bank • Dual-bank interleaved mode: DIMMs installed in both banks with equal capacities per bank The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-bank interleaved mode configurations. Slot 1A...

  • Page 29: Installing Dimms

    Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode — 2 GB — 4 GB Single-bank interleaved 2 GB 2 GB 2 GB — 6 GB Dual-bank asymmetric 2 GB 2 GB 2 GB 2 GB 8 GB Dual-bank interleaved 2 GB Installing DIMMs...
  • Page 30 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: Remove the bezel (on page 17). Remove the hard drive blank. Open the release latch to prepare the drive for installation.

  • Page 31: Sata Optical Drive

    Install the hard drive. Determine the status of the drive from the hot-plug SAS hard drive LED combinations ("Hot-plug SATA or SAS hard drive LEDs" on page 8). Install the bezel. Resume normal server operations. SATA optical drive For clarity, the following illustrations include option cabling only. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 32: Usb Tape Drive

    Install the optical drive. Connect the power cable to the rear of the drive. Connect the optical drive cable to the rear of the optical drive and to the optical drive cable connector on the system board. Remove the applicable bezel blank from the bezel ("Remove a bezel blank"...
  • Page 33 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To install the component: Power down the server (on page 16). Remove the bezel (on page 17). Remove the access panel (on page 18).

  • Page 34: Full-Height Tape Drive

    Power up the server (on page 16). Full-height tape drive For clarity, the following illustrations include option cabling only. To install the component: Power down the server (on page 16). Remove the bezel (on page 17). Remove the access panel (on page 18). Remove the applicable media bay blanks ("Remove a media bay blank"...
  • Page 35 Close the upper and lower wire retainers. Install the retaining screw. IMPORTANT: When installing a SCSI tape drive, an optional SCSI HBA controller is required. Install a SCSI controller ("Installing expansion boards" on page 39). Connect the power cable to the rear of the drive. Hardware options installation 35...

  • Page 36: Diskette Drives

    Connect the data cable to the rear of the drive and to the SCSI controller. Remove the applicable bezel blanks from the bezel ("Remove a bezel blank" on page 19). Install the access panel (on page 18). Install the bezel. Power up the server (on page 16).
  • Page 37 Install the diskette drive. Connect the power cable to the rear of the drive. Connect the diskette drive cable to the rear of the diskette drive and to the diskette drive cable connector on the system board. Remove the applicable bezel blank from the bezel ("Remove a bezel blank"...

  • Page 38: Installing A Usb Diskette Drive

    Installing a USB diskette drive Connect a USB diskette drive to the USB connector on the server front panel. Expansion boards The server supports PCI Express and PCI-X expansion boards. Slot 1 is located on the optional PCI-X extender board ("PCI-X extender board components"...

  • Page 39: Installing Expansion Boards

    Remove the expansion slot cover. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. Installing expansion boards CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the expansion boards.

  • Page 40: Pci-X Extender Board

    Close the PCI retainer. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. Install the access panel (on page 18). Install the bezel ("Remove the bezel" on page 17). Power up the server (on page 16).

  • Page 41: Sas Controller

    Install the PCI fan. Install the system air baffle and PCI card guide. Connect the PCI fan cable to the PCI fan connector on the system board ("System board components" on page 11). Install the PCI-X expansion board in slot 1, as needed ("Installing expansion boards"...

  • Page 42: Battery-Backed Write Cache Battery Pack Option

    Power up the server (on page 16). Enable the feature under the System Options menu in RBSU. For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).
  • Page 43 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack.

  • Page 44: Hp Trusted Platform Module Option

    Be sure that the panel is locked into place securely before powering up the server. Close the tower bezel. Power up the server (on page 16). HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: Installing the Trusted Platform Module board (on page 45).

  • Page 45: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 46: Retaining The Recovery Key/Password

    Install the TPM board. Press down on the connector to seat the board ("System board components" on page 11). Install the TPM security rivet by pressing the rivet firmly into the system board. Install the access panel (on page 18). Lock the bezel.

  • Page 47: Enabling The Trusted Platform Module

    OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 48: Cabling

    Cabling Server cabling Item Description SATA hard drive cable (hard drive) Front USB cable SATA optical drive cable Front panel LED cable Cabling 48...

  • Page 49: Sata Hard Drive Cabling

    SATA hard drive cabling Item Description Power cable SATA cable SAS hard drive cabling Item Description Power cable SAS cable Cabling 49...

  • Page 50: Software And Configuration Utilities

    Enabling access to the Array Configuration Utility and Erase Utility (on page 57) SmartStart is included in the HP Insight Foundation suite for ProLiant. For more information about SmartStart software, see the HP Insight Foundation suite for ProLiant or the HP website (http://www.hp.com/go/foundation).

  • Page 51: Hp Rom-Based Setup Utility

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...

  • Page 52: Array Configuration Utility

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).

  • Page 53: Embedded Sata Raid

    For Linux servers, see the README.TXT file for additional browser and support information. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).
  • Page 54 2 Advanced provides diskette drive and CD-ROM drive functionality through the iLO 2 Virtual Floppy and CD-ROM features. For detailed information about iLO 2 Advanced, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out). Configuring the embedded SATA RAID feature CAUTION: Back up any data stored on the hard drives before proceeding.

  • Page 55: Option Rom Configuration For Arrays

    For more information about supported operating systems, see the HP website (http://www.hp.com/go/supportos). To install an OS, download the HP embedded SATA RAID Controller driver and create a driver diskette with the software and instructions from the HP website (http://www.hp.com/support). SmartStart does not support assisted installation of an OS on servers configured with SATA RAID.

  • Page 56: Hp Insight Control Server Deployment (Formerly Rdp)

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 57: Rompaq Utility

    ASR increases server availability by restarting the server within a specified time after a system hang. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the System Management Homepage or through RBSU.

  • Page 58: Management Agents

    HP PSP. The Systems Management homepage provides status and direct access to in-depth subsystem information by accessing data reported through the Management Agents. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/manage).

  • Page 59: Diagnostic Tools

    Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

  • Page 60: Hp Insight Diagnostics Survey Functionality

    • From within HP Insight Diagnostics (on page 59) For more information, see the Management CD or DVD in the HP Insight Foundation suite for ProLiant. ROMPaq disaster recovery If the current version of the ROM is corrupt, perform ROMPaq disaster recovery procedures: Create a ROMPaq diskette using the Autorun Menu on the SmartStart CD.

  • Page 61: Keeping The System Current

    The HP Smart Update Manager provides intelligent and flexible firmware and software deployment. This technology assists in reducing the complexity of provisioning and updating HP ProLiant Servers, options, and Blades within the data center. HP SUM is delivered on the Smart Update Firmware DVD, ProLiant Support Packs, and Easy Set-up CDs.

  • Page 62: Change Control And Proactive Notification

    Downloads the latest components from Web • Enables direct update of BMC firmware (iLO and LO100i) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

  • Page 63: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes.

  • Page 64: Symbols On Equipment

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 65: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 59) and use the survey page to view the current configuration or to compare it to previous configurations. •...

  • Page 66: Loose Connections

    (http://h18013.www1.hp.com/products/servers/management/agents/index.html ) and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up-to-date. HP recommends you have access to the server documentation for server-specific information.

  • Page 67: Service Notifications

    Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 67)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on...

  • Page 68: General Diagnosis Flowchart

    Item "Symptom information (on page 65)" "Loose connections (on page 66)" "Service notifications (on page 67)" The most recent version of a particular server or option firmware is available on the HP Support website (http://www.hp.com/support). Troubleshooting 68...
  • Page 69 Item "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...

  • Page 70: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 70...
  • Page 71 Faulty internal component Item "Server health LEDs" and "Component identification (on page 6)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" "Loose connections (on page 66)"...
  • Page 72 Troubleshooting 72...

  • Page 73: Post Problems Flowchart

    KVM or iLO 2 documentation "POST error messages and beep codes (on page 78)" "Symptom information (on page 65)" "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)"...
  • Page 74 Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" Troubleshooting 74...

  • Page 75: Os Boot Problems Flowchart

    Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" • Controller documentation "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" •...

  • Page 76: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 58) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
  • Page 77 "Power-on problems flowchart ("Server power-on problems flowchart" on page 70)" "HP Insight Diagnostics (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting resources (on page 63)" • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or see "Troubleshooting...

  • Page 78: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). Troubleshooting 78...
  • Page 79 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components. Troubleshooting 79...

  • Page 80: Battery Replacement

    Remove the access panel (on page 18). Remove the battery. To replace the component, reverse the removal procedure. Run RBSU to configure the system after replacing the battery. Refer to the HP ROM-Based Setup Utility User Guide for more detailed information. Battery replacement 80...

  • Page 81: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 82: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.

  • Page 83: European Union Regulatory Notice

    Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following HP website (http://www.hp.eu/certificates) (type the product number in the search field).

  • Page 84: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 85: Chinese Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. Regulatory compliance notices 85...

  • Page 86: Taiwan Battery Recycling Notice

    For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.

  • Page 87: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 88: Specifications

    Specifications Environmental specifications Specification Value Temperature range* 10°C to 35°C (50°F to 95°F) Operating -10°C to 60°C (14°F to 140°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature Relative humidity (noncondensing)** 20% to 80% Operating 20% to 90% Non-operating * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
  • Page 89 Specification Value 410 W (non-redundant Maximum peak power non-hot-plug) 430 W (redundant hot-plug) * 100 to 127 VAC is required for 8 A; 200 to 240 VAC is required for 4 A. Specifications 89...

  • Page 90: Support And Other Resources

    Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 91 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 92 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 93 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 94 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 95 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 96 Support and other resources 96...
  • Page 97 Support and other resources 97...

  • Page 98: Acronyms And Abbreviations

    Array Configuration Utility Array Diagnostics Utility Automatic Server Recovery Customer Self Repair DDR2 double data rate-2 electrostatic discharge HP SIM HP Systems Insight Manager HPSUM HP Smart Update Manager nonmaskable interrupt PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended...
  • Page 99 POST Power-On Self Test processor power module RBSU ROM-Based Setup Utility Rapid Deployment Pack serial attached SCSI SATA serial ATA Trusted Platform Module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 99...

  • Page 100: Index

    63 connectors 6 air baffle 20 contact information 90 airflow requirements 21, 22 contacting HP 90 Altiris Deployment Solution 56 controller 34, 41, 53 Altiris eXpress Deployment Server 56 controller board, installing 41 Array Configuration Utility (ACU) 52...
  • Page 101 90 LEDs, NIC 10 HP Insight Diagnostics 59, 60 LEDs, power supply 10 HP Management Packs 1.1 for MOM 2005, LEDs, PPM failure 13, 14 troubleshooting 63 LEDs, processor failure 13, 14 HP ProLiant Essentials Foundation Pack 58...
  • Page 102 power-on problems flowchart 70 LEDs, troubleshooting 8, 13, 14, 63 loose connections 66 PPM failure LEDs 13, 14 preparation procedures 16, 65 problem diagnosis 63 processor failure LEDs 14 Management Agents 58 processor power connector 11 management tools 56 ProLiant Support Pack (PSP) 61 media bay blank 6, 19 PSPs, overview 61 memory 29...
  • Page 103 9 storage controller 41 support 90 support packs 50 warnings 64 supported operating systems 61 website, HP 90 switches 13 symbols on equipment 64 symptom information 65 system battery 11, 80 system board battery 85 system board components 11...

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