Quantum QXS Series Hardware Installation And Maintenance Manual page 97

Table 16 5U enclosure corrective action for fault conditions (continued)
Symptom
Drawer 1 fault or
Drawer 2 fault LED is
on
-or-
and Cable fault LED is
on
Ops panel fault LEDs that identify rear panel area faults
Module fault LED is on
and a controller
module (CM) fault or
input/output module
(IOM) LED is on
-or-
Module fault LED is on
and a fan cooling
module (FCM) fault
LED is on
Module fault LED is on
and a PSU fault LED is
on
-or-
88 Chapter 9 Hardware installation and configuration issues
Cause Recommended action
A fault condition The cabling between the drawer and the midplane failed. Contact your
related to the cabling vendor for assistance.
to the related drawer
A fault condition
1. Restart the CM or IOM with a CLI or WBI command.
related to the
2. Confirm the redundant CM or IOM is properly functioning.
hardware in the rear
3. Select one of the following actions:
panel area
4. If the CM or IOM still has a fault, and the failure is related to a CM or
5. If the CM or IOM still has a fault, remove the power cord, wait 1
6. If the CM or IOM still has a fault, replace it within the specified 8
7. If installing a new CM or IOM that still has a fault, remove it, inspect
A fault condition
1. Select one of the following actions:
related to the system
fan
2. If the FCM is still failing, replace it within the specified 10 minutes.
A fault condition
1. Verify AC mains connections to the PSU are live.
related to the PSU,
2. Confirm the redundant PSU is properly functioning.
such as a power fault
3. Select one of the following actions:
condition
4. If the PSU is still failing, remove it, wait 1 minute, then reseat it.
5. If the PSU is still failing, replace it within the specified 6 minutes.
6. If the power fault condition persists, contact Quantum for support.
If both have fault conditions, follow shut down instructions and
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power off the system enclosure by removing power to both
PSUs. Do not power on until after you successfully replace both
CMs or IOMs.
If one CM or IOM is failing, remove power, wait 1 minute, then
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reset the CM or IOM.
IOM host port, follow the steps associated with system application
faults below.
minute, then reseat the CM or IOM.
minutes with a new one.
connections for bent pins, reinstall it, then check the event log for
errors.
For instances where both FCM fault LEDs are on, see the
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Thermal Monitoring section of this table.
If only one fan is failing, remove the FCM, wait 1 minute, then
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reseat.
If both are failing, follow shut down instructions and power off the
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system enclosure by removing power to both PSUs. Do not
power on until after you successfully replace them both.
If only one PSU is failing, remove the power cord, wait 1 minute,
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then reseat the power cord.