E-Mailing Problems - Lexmark MX421 User Manual

Troubleshooting
Jammed pages are not reprinted
Action
a
From the control panel, navigate to:
Settings > Device > Notifications > Jam Content Recovery
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?

E-mailing problems

Cannot send e‑mails
Action
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see
on page 46.
Can you send an e‑mail?
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
"Configuring the e‑mail SMTP settings" on page
Can you send an e‑mail?
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
"Configuring the e‑mail SMTP settings"
46.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
233
customer
customer