E-Mailing Problems - Lexmark 18M0410 User Manual

Troubleshoot a problem

E-mailing problems

Disabling the "SMTP server not set up" error message
Depending on your printer model, from the control panel, do either of the following:
•
Touch > Settings > E‑mail > E‑mail Setup > Disable "SMTP Server not set up" error > On.
•
Navigate to > E‑mail >
> On > .
To prevent the error from happening again, do one of the following:
•
Update the firmware. For more information, see
•
Configure the e‑mail SMTP settings. For more information, see
page 31.
Cannot send e‑mails
Action
Step 1
Make sure that the e‑mail SMTP settings are configured correctly.
For more information, see
on page 31.
Can you send an e‑mail?
Step 2
Make sure that you are using the correct password. Depending on
your e‑mail service provider, use your account password, app
password, or authentication password. For more information, see
"Configuring the e‑mail SMTP settings" on page
Can you send an e‑mail?
Step 3
Make sure that the printer is connected to a network and that the
network is connected to the Internet.
Can you send an e‑mail?
> E‑mail Setup >
"Updating firmware" on page
"Configuring the e‑mail SMTP settings"
31.
> Disable "SMTP Server not set up" error >
44.
"Configuring the e‑mail SMTP settings" on
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
189
No
Go to step 2.
Go to step 3.
Contact customer
support.