Troubleshooting - StarTech.com CABCONS1716I User Manual

Installing the new certificate...
The following instructions detail how to install the certificate from the
CABCONS1716I onto your local computer (in this case, when using
Internet Explorer with Windows XP):
1. Open your Web browser and go to the CABCONS1716I login
screen. Click the Update security certificate link.
2. When prompted, choose Open.
3. A Window will appear that offers information about the certificate.
Click Install Certificate.
4. The Certificate Import Wizard will appear. Select Automatically
select the certificate store... (default) and click Next. When the next
window appears, click Finish.
5. A confirmation dialog will appear asking you if you wish to install the
certificate. Click Yes.
6. A message should appear saying the import was successful. Click
OK.

Troubleshooting

Forgotten master password
You can reset the master password using the serial interface on the unit.
Use the S command, and type a new password. The old password is not
required for this procedure.
Remote mouse and local mouse don't line up
Use the Mouse resync command in the main menu or press the Resync
button on the Bribar. If the mouse pointers still don't line up, verify that
mouse acceleration has been disabled.
NOTE: The Windows login screen does not accept the "mouse accelera-
tion" configuration, and always has the mouse accelerated regardless of
your configuration. Therefore, on this screen, it is best to avoid using the
mouse.
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