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4. Continue to insert envelopes one at a time. Make sure you press the edge of each envelope
against the back wall of the feeder and into the feeder until it touches the rollers.
Make sure the envelopes fully exit the feeder and do not pile up on the edge of the feeder.
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If you are using a stacker, you may need to extend the stacker tray so that the envelopes
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exit the feeder completely.
Hold the envelope against the back wall to avoid skews
If you don't hold the envelope against the back wall it can skew. A skewed envelope can either exit the
device with no postage applied or cause a jam. The message Clear Paper Jam appears. This could
deduct funds. Even a minor skew that may be difficult to see can cause a jam.
Cleaning the feeder
Using a can of non-flammable compressed air, blow on the feed deck on the left side and work toward
the transport deck on the right side of the device. Make sure to remove all the dust and debris.
Pitney Bowes
User Guide
March 2023
11 • Feeding and Jamming
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