IBM System x3800 Manual page 97

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8865," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
166-070-000 System Management: Failed. Unable to
communicate with ASM. It may be busy.
Run the test again.
166-198-000 BIOS cannot detect ASM. Reseat ASM
adapter in correct slot; ASM restart failure.
Unplug and cold boot server to reset ASM.
166-201-000 ISMP indicates I2C errors on bus X.
166-201-001 ISMP indicates I2C errors on bus P.
166-201-002 ISMP indicates I2C errors on bus I.
Action
1. Update the firmware (BIOS, service processor,
and diagnostics; see "Updating the firmware" on
page 157).
2. Run the diagnostic test again.
3. Correct other error conditions (including failed
systems-management tests and items that are
logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
4. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
5. Reseat the Remote Supervisor Adapter II
SlimLine.
6. Replace the Remote Supervisor Adapter II
SlimLine.
1. Run the diagnostic test again.
2. Correct other error conditions (including other
failed systems-management tests and items that
are logged in the Remote Supervisor Adapter II
SlimLine system-error log) and retry.
3. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
4. Reseat the following components:
a. Remote Supervisor Adapter II SlimLine
b. I/O board
5. Replace the components listed in step 4 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the I/O board.
2. Replace the I/O board.
1. Reseat the following components:
a. Microprocessor tray
b. I/O board
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. I/O board
b. (Trained service technician only)
Microprocessor tray
1. Reseat the I/O board.
2. Replace the I/O board.
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Chapter 2. Diagnostics