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IBM System x3800 Manual page 91

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8865," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
030-265-001
Communication Error.
030-266-001
Eight SAS/SATA Channel Error.
030-267-001
Central Management Seq error.
030-268-001
Link m Cntrl 0 Sequencer error.
030-269-001
Link m Cntrl 1 Sequencer error.
030-270-001
On Chip Memory access error.
Action
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
1. Update the microcode for the Serial Attached
SCSI (SAS) controller (see "Updating the
firmware" on page 157).
2. Update the BIOS code (see "Updating the
firmware" on page 157).
3. Reseat the I/O board.
4. Replace the I/O board.
75
Chapter 2. Diagnostics

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