IBM System x3800 Manual page 100

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8865," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
166-400-100 DMC Self Test Result failed tests: xxx where
xxx=flash, ROM, or RAM.
180-197-000 SCSI ASPI driver not installed.
180-361-003 Failed fan LED test.
180-xxx-000 Diagnostics LED failure.
180-xxx-001 Failed front LED panel test.
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IBM System x3800 Type 8865: Problem Determination and Service Guide
Action
1. Disconnect all server and option power cords
from the server, wait 30 seconds, reconnect the
power cords, and retry.
2. Update the BIOS code, BMC, service processor,
and diagnostics firmware (see "Updating the
firmware" on page 157).
1. Remove the RAID adapter, if one is installed, and
run the test again.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. I/O board
c. Microprocessor tray
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. SAS hard disk drive backplane
b. I/O board
c. (Trained service technician only)
Microprocessor tray
1. Reseat the following components:
a. Fan
b. I/O board
2. Replace the components listed above one at a
time, in the order listed above, restarting the
server each time.
Run the diagnostic LED test for the failing LED.
1. Reseat the following components:
a. Operator information panel
b. I/O board
c. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Operator information panel
b. I/O board
c. (Trained service technician only)
Microprocessor tray