IBM System x3800 Manual page 116

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3800 Type 8865," on page 107 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
System-error log message
QA Vcc PLL Power Good Fault
QB Cache Power Good Fault
QB Vcc PLL Power Good Fault
Remote Login Successful. Login ID:
Resetting system due to an unrecoverable error
SCSI 1.8V Power Good Fault
Single fan failure
SMI reported a Machine Check on Memory Card
= %d
SMI reported a Machine Check on Memory Card
%d, Dimm %d
Software NMI
System Approaching Maximum Power
Consumption
100
IBM System x3800 Type 8865: Problem Determination and Service Guide
Action
1. Reseat the microprocessor tray.
2. (Trained service technician only) Reseat the microprocessors.
3. Reseat the microprocessor VRMs, if any are present.
4. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the microprocessor tray.
2. (Trained service technician only) Reseat the microprocessors.
3. Reseat the microprocessor VRMs, if any are present.
4. (Trained service technician only) Replace the microprocessor
tray.
1. Reseat the microprocessor tray.
2. (Trained service technician only) Reseat the microprocessors.
3. Reseat the microprocessor VRMs, if any are present.
4. (Trained service technician only) Replace the microprocessor
tray.
Information only
Check the following light path diagnostics LEDs for faults:
1. Microprocessors
2. DIMMs
3. Memory card
4. Microprocessor tray
5. I/O board assembly
1. Reseat the I/O board.
2. Replace the I/O board.
Replace any missing or failed fans or power supplies.
1. Reseat the memory card.
2. Replace the memory card.
1. Reseat the DIMM.
2. Reseat the memory card.
3. Replace the DIMM.
Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI.
1. Install another power supply (if possible) and make sure that
the ac power cords are connected to properly grounded
electrical outlets.
2. Remove devices that consume an extraordinary amount of
power.
3. (Trained service technician only) Replace the power backplane.