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Problem
The status LED flashes rapidly
(scanner connected to computer)
The quality of scanned images is
poor
Possible Cause
• A connection error or scanner hardware malfunction has
occurred
Turn the scanner and computer off and disconnect the scanner
from the computer. Wait five seconds, then turn the scanner on
again. If the status LED flashes rapidly, a hardware malfunction
has occurred. Contact your retailer or Nikon service represen-
tative for advice. If the status LED blinks slowly at fir st and then
glows steadily, tur n the scanner off and reconnect it to your
computer, then start your computer and turn the scanner on. If
the status LED flashes rapidly after the scanner is reconnected
and turned on, there may be a problem with the interface be-
tween the scanner and the computer. Try the following mea-
sures to resolve the problem:
• Disconnect all other devices that use same interface as the
scanner
• Re-install Nikon Scan
• Update the device drivers for IEEE 1394/Firewire interface
(Windows only)
• Update the device drivers for your scanner (Windows only)
• The film is not properly placed in the holder
Eject the holder and reposition the film.
• The holder was moved during scanning or scanner was sub-
jected to shock or vibration
Do not use the scanner where it will be subject to shock or
vibration. Failure to obser ve this precaution could result in mal-
function.
• Settings are improperly adjusted in Nikon Scan
Refer to the Nikon Scan Reference Manual for information on
adjusting scanner settings, or tr y resetting scanner settings to fac-
tory defaults.
• The glass in the optional glass-covered holder (available sepa-
rately) requires cleaning
Remove dust from the glass with a blower and wipe off any
stains with a soft cloth.
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