How To Recover Passwords; Finding The Switch Serial Number - Cisco IE 4010 Hardware Installation Manual

Troubleshooting
The switch now behaves like an unconfigured switch. You can configure the switch by using the CLI setup
procedure described in

How to Recover Passwords

Password recovery is a feature that a system administrator can enable or disable. If password recovery is
disabled, the only way to recover from a lost or forgotten password is to clear the switch configuration entirely.
For this procedure, see
The Cisco IE 4010 Switch Software Configuration Guide provides details about enabling and disabling the
password recovery feature and the procedure for recovering passwords.

Finding the Switch Serial Number

If you contact Cisco Technical Assistance, you need to know the serial number of your switch. The serial
number is on the top of the switch. You can also use the show version command to obtain the switch serial
number.
Configuring the Switch with the CLI Setup Program, on page
How to Recover Passwords, on page 53.
Cisco IE 4010 Switch Hardware Installation Guide
How to Recover Passwords
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