Troubleshooting - Kogan KA12KBICEMKA User Manual

TROUBLESHOOTING

Problem
" " indicator turns on
" " indicator lights up
The ice sticks together.
Possible causes
Low water level or lack of
water
The water screen at the
bottom of water reservoir is
blocked.
Pump malfunction.
Ice basket is full and the
infrared light is blocked by
the ice.
Infrared light-emitting
diode & light-receiving
diode do not work
Making ice takes too much
time.
The temperature of the
water in the water reservoir
is too low.
Solution
Stop making ice, refill water
and then press "ON/OFF"
key to restart ice-making
cycle.
Clean the water reservoir.
Contact help.Kogan.com
for support.
Remove the ice from ice
basket.
Wipe up the foreign objects
on the infrared LED & light-
receiving diode and restart
the ice maker.
If problem persists, contact
help.Kogan.com for
support.
Stop making ice and restart
the ice-making cycle after
the ice melts.
Fill the water reservoir with
water between 8°C and
25°C.