Troubleshooting - Kogan KA19LICEMKA User Manual

TROUBLESHOOTING

Issue
There is insufficient
water in the ice cube
maker.
The "ADD
WATER" The screen at the
indicator is bottom of the water
illuminated. reservoir is blocked.
The pump has
malfunctioned.
The ice basket is full.
The "ICE
FULL"
The infrared LED and
indicator is
receiver are not
illuminated.
working.
The "ADD
WATER" and
The ice tray is not in
"ICE FULL"
the correct position.
indicators are
illuminated.
The ice-making cycle
is too long.
The ice cubes
are clumping
together.
The water
temperature is too
low.
The ambient
temperature or water
temperature is too
The ice cube
high.
maker is
operating but
The refrigeration
not making
system is leaking.
ice.
The refrigeration
system is blocked.
Possible cause Steps to resolve
Refill the water reservoir and restart.
Unplug the ice cube maker and clean.
Stop use immediately and contact
help.Kogan.com for assistance.
Remove ice from the ice basket.
Clean the infrared LED and receiver then
restart the ice cube maker.
• Ensure the ice tray is unobstructed.
• Unplug, reconnect, and restart the ice
cube maker.
1. Turn off the ice cube maker to stop making
ice.
2. Wait until the ice inside melts before
restarting.
Refill the water reservoir with water between
8–25°C.
• Ensure the ambient temperature is
between 5–32°C.
• Refill the water reservoir with water
between 8–25°C.
Stop use immediately and contact
help.Kogan.com for assistance.
Stop use immediately and contact
help.Kogan.com for assistance.