Ricoh MP C307 Field Service Manual page 477

SC8xx: Overall System
No. Type
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Replace the controller board
[50A2] Video bridge device (ASIC) register error
The CPU detects the video bridge device, but detects error data from the video bridge
device.
Defective I/F between the video bridge device and the controller
Replace the controller board.
No. Type
SC822-00 D Self-diagnostic error: HDD
[xxxx]: Detailed error code
[3003] HDD timeout
Check performed only when HDD is installed:
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[3004] Diagnostic command error
No response to the self-diagnostic command from the ASIC to the HDD.
HDD defective
Replace the HDD.
[3013] HDD timeout (first machine)
HDD device busy for over 31 seconds.
A diagnostic command is set for the HDD, but the device remains busy for over 6 seconds.
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[3014] Diagnostics command error (First machine)
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Connection error between PCI I / F of the controller ASIC and video bridge device
ASIC.
Details (Symptom, Possible Cause, Troubleshooting Procedures)
HDD device busy for over 31sec.
After a diagnostic command is set for the HDD, but the device remains busy for over
6sec.
HDD defective
HDD harness disconnected, defective
Controller board defective
Replace the HDD.
Replace the HDD connector.
Replace the controller board.
Defective HDD device
Defective HDD connector
Defective ASIC device
Replace or remove the HDD device.
Replace the HDD connector
Replace the controller board
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