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Remote control
Delete network set-
tings
Appliance information
Remote diagnostics
Customer Service can use Remote Diagnostics to
access your appliance if you contact them, have your
appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Note: For further information and details about the
availability of Remote Diagnostics in your country,
please visit the service/support section of your local
website: www.home-connect.com
About data protection
When your appliance is connected for the first time to a
WLAN network, which is connected to the Internet, your
appliance transmits the following categories of data to
the Home Connect server (initial registration):
▯
Unique appliance identification (consisting of
appliance codes as well as the MAC address of the
installed WiFi communication module).
▯
Security certificate of the WiFi communication
module (to ensure a secure IT connection).
▯
The current software and hardware version of your
domestic appliance.
▯
Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use these Home Connect functions for the first time.
Note: Ensure that the Home Connect functions can be
used only in conjunction with the Home Connect app.
Information on data protection can be accessed in the
Home Connect app.
Activate/deactivate
Access the appliance's functions via the Home Connect app.
When deactivated, only the appliance's operating statuses
will be displayed in the app.
All network settings can be deleted from the appliance at any
time.
The display shows:
▯
MAC address COM module
▯
Serial number of the appliance
▯
Software version
You can view more information – such as the SSID (network
name), although this depends on the connection type – by
touching the arrow button.
Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the
appliance which features Home Connect is in
accordance with the basic requirements and the other
relevant provisions of the directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com on the product page for
appliance in the additional documents.
2.4 GHz band: max. 100 mW
5 GHz band: max. 100 mW
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5 GHz Wi-Fi: for indoor use only
Home Connect
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