LIMITED LIFETIME WARRANTY
Rhino Metals offers to the original Purchaser, a Limited Lifetime Warranty, covering
defects in workmanship, material, damage by unlawful attempted or actual break-in, and
fire. Warranty applies only to safes located in the United States and Canada, purchased
at an authorized Rhino Metals safe dealer, and that have been used solely in residential
applications. Commercial or industrial use applications carry a one-year Warranty against
defects in workmanship and materials.
To receive Warranty support, Purchaser must provide Rhino Metals with (1) proof of
purchase, (2) serial number on safe; (3) a written statement, (4) photographs of the
damaged safe, and (5) a police or fire department report. Rhino Metals will make the
decision to repair the safe in-home, at the factory, or replace the safe altogether. If
possible, the safe will be repaired locally. If the safe is to be repaired at the factory or
replaced, Rhino Metals will, at its expense, have the safe opened, if required, and will
pay for the freight back to the factory. Purchaser must package and palletize the safe
and make the safe available for a curbside pickup at Purchase expense. T h e Warranty
does not cover any costs for removal or installation of the safe or its contents. Personal
property in the safe is not covered by the Warranty.
The obligation of Rhino Metals under Warranty is contingent upon proper use,
installation, and maintenance of the safe and shall not apply to safes or safe parts which
have been neglected, misused, or exposed to extreme or unusual environments.
Failure to anchor the safe using factory pre-drilled holes voids Warranty. Any modifying
or tampering with the safe which alters or affects the safe's use or operation will void
the Warranty.
Without limit, the Warranty specifically excludes any liability for defects or damage
caused or increased use of unauthorized parts. Upon purchase, the Purchaser must
promptly notify Rhino Metals of any defects. The Purchaser's remedies are solely limited
to replacing parts or repair and are at the discretion of Rhino Metals. Warranty gives
Purchaser specific legal rights, and may also have other rights which vary from state to
state.
Locks and electronic keypads carry a five-year Warranty for labor and parts. T h e
Warranty does not cover forgotten or lost user codes, lost keys, dead or weak batteries,
or improper opening procedures. Lights and electrical components carry a one-year
Warranty. Paint or powder coat finish and interior are under Warranty for one year
based on proper care and environment.
The Warranty is given in place of all other Warranties and assurances, whether
expressed or implied, including but not limited to matters of merchantability, quality, or
fitness for purpose. Rhino Metals accepts no liability under any circumstances
whatsoever for any incidental or consequential damage or loss suffered by anyone as a
result of using or being unable to use the safe.
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