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TX Exp Series RFID | Barcode Label Printer User's Manual
Error Message
The configured printer
programming language
doesn't match that in the
instructions sent to the printer
Keypad error.
/
Error code:23000
LCD error. Error
/
code:24000
LCD error. Error
/
code:24001
System error. Error
/
code:30000
System error. Error
/
code:30001
Printhead open.
/
Error code:30002
Data processing
/
timeout. Error
code:30003~30004
System error. Error
/
code:30100~30119
Excessive label
/
size. Error code:
31000
Media sensor
/
calibration failed.
Error code:31001
/
/
/
Out of media.
/
Error code: 31002
Media detection
Media sensor calibration not
error. Error code:
performed after replacing a
31003
new media.
/
/
Possible Cause
Recommended Solution
Please go
to "Settings" > "Advanced"> "Programming
Language" to select the matching
programming language.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Please close the printhead
Impaired performance of CPU by heat,
ambient temperature needs to be well
maintained.
Please restart the printer. If error remains,
please contact a qualified professional for
service.
Not enough memory to process label data of
this size.
Ensure that the media sensor is aligned with
the sensing marks, e.g. gaps, holes, black
marks.
Choose the best media sensor for the
situation: transmissive, upper reflective, or
lower reflective.
The media sensor needs cleaning.
Incorrect signal strength setting, go
to "Settings" > "Advanced" > "Sensor Signal
Strength" to adjust the signal strength.
Replace the media.
Press and hold the [FEED/Calibration]
button (hold for around 4 seconds) to
perform Media Sensor Calibration
Ensure that the media sensor is aligned with
the sensing marks, e.g. gaps, holes, black
marks.
Choose the best media sensor for the
situation: transmissive, upper reflective, or
lower reflective.
Chapter 5: Troubleshooting
85
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