Mitel 7433 User Manual

Mitel 7433 User Manual

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Mitel 7433 IP Phone for MiVoice
MX-ONE
USER GUIDE
USER GUIDE
MSE
tsilvennoinen
(T. Silvennoinen)
Mitel Sweden AB
ppettersson
Peter Pettersson

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Summary of Contents for Mitel 7433

  • Page 1 USER GUIDE Mitel 7433 IP Phone for MiVoice MX-ONE USER GUIDE Peter Pettersson ppettersson Mitel Sweden AB (T. Silvennoinen) tsilvennoinen...
  • Page 2 Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
  • Page 3 OICE MITEL 7433 DESCRIPTION The Mitel 7433 phone (see figure below) has a three line display with 2 soft keys and 2 navigation keys. The phone also has a standard key pad, and function keys. Most features are activated from the function keys and the menus shown in the display.
  • Page 4 7433 D ITEL ESCRIPTION CABLING All connections at the back of the phone are marked for easier identification, see figure below. Aastra 7433ip Figure 2: Mitel 7433 Back View 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 5 7433 IP P MX-ONE ITEL HONE FOR OICE Table 1 Phone Connections Type of Description Connection Power inlet The phone is powered by an external AC/DC adapter (see details below) or, alternatively, over a Power over Ethernet (PoE) switch. •...
  • Page 6 7433 D ITEL ESCRIPTION FOOT CONSOLE Your phone is equipped with a foot console. This console is available in two variants; it can be a stand only, or have a built-in option unit. For more information on option unit, see section 1.10 Option Unit on page 18.
  • Page 7 7433 IP P MX-ONE ITEL HONE FOR OICE Attach the Electrostatic Discharge (ESD) cover on the back of the phone to protect the connectors from ESD. For this you need a screwdriver. 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 8: Function Keys

    Pressing this key enables handsfree connection. Handsfree is not fully available. It is possible for a Mitel 7433 user to hear the other party, but it is not possible for the other party to hear the Mitel 7433 side. Line keys The three line keys are available for both incoming and outgoing calls.
  • Page 9 7433 IP P MX-ONE ITEL HONE FOR OICE DISPLAY The phone display consists of three rows, each with 24 characters. The two uppermost rows display icons and text, conveying information about features, time and date, owner ID, and so on. The third row displays context dependent soft keys that you use to make selections in the display.
  • Page 10 7433 D ITEL ESCRIPTION 1.4.3 DISPLAY ICONS Depending on the phone mode, one or more icons in table 2 on page 10 may appear in the display. Table 2 Display Icons Display Description icon Volume level bar Indicates the ring signal volume in idle or ringing mode, or in speech mode, the loudspeaker or earpiece volume.
  • Page 11: Display Menu Structure

    7433 IP P MX-ONE ITEL HONE FOR OICE DISPLAY MENU STRUCTURE In the sections below, the phone menus are described in brief. For a detailed descrip- tion of the various menu options, please see the appropriate section in this manual.
  • Page 12 7433 D ITEL ESCRIPTION Figure 5: Settings menu structure 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 13 7433 IP P MX-ONE ITEL HONE FOR OICE 1.5.3 CONTACTS Pressing the key activates the Contacts menu. See figure below for a description of the menu structure. Figure 6: Contacts menu structure 1.5.4 CALL LIST If there is a missed call, the lamp at the key is flashing and there is an information text in the display.
  • Page 14 7433 D ITEL ESCRIPTION 1.5.5 MESSAGES Pressing the key activates the Messages menu. See figure below for a descrip- tion of the menu structure. Figure 8: Messages menu structure INDICATORS Indicators on the phone keys indicate line status using different flash patterns, see below.
  • Page 15: Tones And Signals

    7433 IP P MX-ONE ITEL HONE FOR OICE TONES AND SIGNALS It is possible to set different ring signals on the phone. For a description on how to change signals, see section 12.2.1 Changing Ring Signals for Incoming Calls on page 73.
  • Page 16 7433 D ITEL ESCRIPTION Answer the call. 1.7.1.3 Silent Ringing If you do not want to be disturbed by the ring signal but still want to be able to answer an incoming call, you can switch off the ring signal. Incoming calls are only indicated by a flashing line lamp and display information.
  • Page 17: Handset Mode

    1.9.1 MONITORING With the Mitel 7433 phone, it is possible to make and answer calls, and to monitor the progress of a call without lifting the handset, but you have to lift the handset for the other person to hear you.
  • Page 18: Option Unit

    7433 D ITEL ESCRIPTION Make a call Dial the number you want to call. When someone answers, you need to pick up the handset for the called person to be able to hear you. Clear a call Replace the handset.
  • Page 19 7433 IP P MX-ONE ITEL HONE FOR OICE Note: Avoid touching the contacts when you connect the ribbon cable. Connect the cables to the option unit and attach the rubber piece as showed in the figure below. Apart from the PC and LAN cables, you need connect the auxiliary cable for an extra bell or busy lamp.
  • Page 20: Wall Mounting

    7433 D ITEL ESCRIPTION Attach the ESD covers on the back of the phone to protect the connectors from ESD. For this you need a screwdriver. 1.10.2 REMOVING AN OPTION UNIT To remove the option unit, do the following: Disconnect all cables attached to the option unit.
  • Page 21: Starting The Phone

    7433 IP P MX-ONE ITEL HONE FOR OICE STARTING THE PHONE This chapter describes how to start the phone, and how to log on and off. It also describes free seating, and how to check which software version is used.
  • Page 22 TARTING THE HONE If you are required to log on the phone to the telephony system, you are prompted to enter your extension number, or your password (or PIN code), or both. To log on to the telephony system, do the following: Enter your extension number and press Log on Enter the password (or PIN code), if required, and press Log on again.
  • Page 23 7433 IP P MX-ONE ITEL HONE FOR OICE USER TYPE MODES There are three user type modes: Free User: You need to log on to the telephony system to be able to use the phone, and you are allowed to log off the phone. This is the most common mode.
  • Page 24: Logging Off The Phone

    TARTING THE HONE 2.2.2 PERMANENT USER The idle screen mode is displayed, and the phone is ready to use. Note: It is not possible to log off a phone that has been set to this mode. 2.2.3 TEMPORARY USER The phone is logged on with a default number, but you can log on with your individual number and get your user profile.
  • Page 25: Updating The Phone Software

    7433 IP P MX-ONE ITEL HONE FOR OICE Press Yes to confirm and restart the phone. UPDATING THE PHONE SOFTWARE When new software is available, you are notified of this via a message in the phone display. You have 60 seconds to decide if you want to update the software to the latest version.
  • Page 26: Software Version

    To view which software version is installed currently, do the following: Press Select Help and press Select. Select About Mitel 7433 and press Select. The software version is displayed. Press Back to return to previous menu. 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 27: Incoming Calls

    7433 IP P MX-ONE ITEL HONE FOR OICE INCOMING CALLS This chapter describes how to answer and reject incoming calls, how to pick up calls on other extensions, and how to check missed calls. RECEIVING CALLS An incoming call is indicated by a ring signal, and a flashing indicator associated with the line on which the call is presented.
  • Page 28: Automatic Answer

    NCOMING ALLS The call list indicator is switched off. Step through the call list by pressing the navigation keys Press the key to exit the call list. AUTOMATIC ANSWER When the automatic answer feature is active, incoming calls are answered automati- cally in handsfree mode.
  • Page 29: Parallel Ringing

    7433 IP P MX-ONE ITEL HONE FOR OICE Note: If you have ongoing calls on line 1 and on line 2 and if there is a new call received on line 3, you cannot transfer any of the calls to a fourth part.
  • Page 30: Outgoing Calls

    UTGOING ALLS OUTGOING CALLS This chapter describes how to make outgoing calls, and lists the options available to you when you receive a busy tone or no answer. MAKING CALLS You can call both internal and external numbers from your phone. To dial an external number, you must first enter the external access code.
  • Page 31 7433 IP P MX-ONE ITEL HONE FOR OICE 4.2.1.1 Ordering Callback To order callback, do the following: Press Callback. It takes a few seconds before the procedure is executed.  A confirmation message is displayed. Replace the handset to finish the procedure.
  • Page 32 UTGOING ALLS A confirmation message is displayed. Press Yes to confirm, or No to cancel. Replace the handset. Note: This procedure cancels callbacks to internal numbers and busy external lines. 4.2.1.5 Canceling a Single Callback To cancel a single callback, do the following: Lift the handset and wait for a dial tone.
  • Page 33 7433 IP P MX-ONE ITEL HONE FOR OICE To retrieve the other call press the line key again. If you want to end the ongoing call and then answer the call waiting call: End the ongoing call. Wait for ring signal.
  • Page 34: Emergency Calls (Sos Calls)

    UTGOING ALLS EMERGENCY CALLS (SOS CALLS) The emergency call feature allows you to make emergency calls even when the phone is not logged on to the exchange. If the feature is disabled, emergency calls are not allowed when the phone is logged off the exchange. Note: The emergency call feature is enabled by the network administrator.
  • Page 35: Redial Calls

    7433 IP P MX-ONE ITEL HONE FOR OICE REDIAL CALLS When you initiate an external call, the system automatically stores all the dialed digits, regardless of whether the call was successful or not. It is possible to redial the last dialed external number, or to choose a number from the call list.
  • Page 36: Dial By Contacts

    UTGOING ALLS The available names for that key are shown in the display. If, for example, you press and hold down the numeric key 2 for 2 seconds, the phone book entries starting with the letter A are displayed. Find the contact you want to call. Press Call and lift the handset.
  • Page 37: During Calls

    7433 IP P MX-ONE ITEL HONE FOR OICE DURING CALLS This chapter describes a number of features that you can activate during an ongoing call. Placing a call on hold, making a transfer, and starting a conference are a few examples.
  • Page 38 URING ALLS 5.2.2 SWITCHING BETWEEN CALLS During inquiry you can switch between the ongoing call and the call on hold. To switch between calls, do the following: Press the line key that holds a call. The call that was put on hold on that key is connected, and the other call is put on hold instead.
  • Page 39 7433 IP P MX-ONE ITEL HONE FOR OICE 5.3.2 TRANSFER TO YOUR MOBILE PHONE To transfer an ongoing call to your mobile phone, do the following: Press more..Select Transfer to My mobile, and press Select. Transfer will be done before answer.
  • Page 40 URING ALLS All digits entered are converted automatically by the exchange into DTMF signals, which then are transmitted along the connected lines. 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 41: Call Forwarding

    7433 IP P MX-ONE ITEL HONE FOR OICE CALL FORWARDING Call forwarding is useful when, for example, you are working temporarily from another room and want your calls to follow you to that room, or if you want your incoming calls to be forwarded to one of your contacts.
  • Page 42 ORWARDING 6.1.1.3 To order from the answering position • Lift the handset (dial tone). • Dial *21*own extension number*diversion position extension number# (special dial tone). • Replace the handset. 6.1.1.4 To cancel from the answering position • Lift the handset (dial tone). •...
  • Page 43: Internal Follow-Me

    7433 IP P MX-ONE ITEL HONE FOR OICE When your telephone is diverted you can still make calls from it as usual. See also Personal Number, which is a similar function (if busy option is used). 6.1.3.1 To order Using procedure •...
  • Page 44 ORWARDING Press Availability, select Follow-me. Press more... and select Deactivate Follow-me 6.2.3 ORDERING FOLLOW-ME FROM ANOTHER PHONE You can order follow-me of your own extension number from another telephone. The first step is to allow that follow-me is permitted to be done from another telephone. Do the following from your own telephone: Press Availability, select Follow-me.
  • Page 45: External Follow-Me

    7433 IP P MX-ONE ITEL HONE FOR OICE 6.2.6 CANCELING FOLLOW-ME REMOTELY To cancel remote programming of follow-me from another telephone than the tele- phone with the diverted number: Lift the handset and wait for dial tone. Dial #21*diverted extension number#.
  • Page 46 ORWARDING Dial *22* extension number to divert # route access code and the external number # Replace the handset. The Follow-me key is lit and the and the display shows the external follow-me text, on the telephone that has been diverted. 6.3.4 CANCELING EXTERNAL FOLLOW-ME REMOTELY To cancel the remote programming of external follow-me for another extension, do the...
  • Page 47 7433 IP P MX-ONE ITEL HONE FOR OICE 6.4.3 ACTIVATING OR CHANGING PROFILES FROM AN EXTERNAL PHONE The external phone must be of push button type provided with a pound key (#) and a star key (*), or a mobile phone adapted for dial tone pulses (DTMF).
  • Page 48 ORWARDING • If an answering machine, a fax or other answering device is used as an early answering position, it might interfere with the searching. Disconnect the answering device, or design the ring times so they do not affect the searching. •...
  • Page 49: Calling A Contact

    7433 IP P MX-ONE ITEL HONE FOR OICE CONTACTS This chapter describes how to manage contacts. When pressing the Contacts key , you can select your local Contacts or the Corpo- rate directory. In this section you can also get information on how to copy your Microsoft® Outlook®...
  • Page 50: Adding A Contact

    ONTACTS ADDING A CONTACT There are three ways to add a contact: • Manually add a new contact. • Add a number from the call list. • Add contact from the web interface, see 13.3.1 Contacts Folder on page 84. 7.2.1 ADDING A NEW CONTACT To add a new contact, do the following:...
  • Page 51 7433 IP P MX-ONE ITEL HONE FOR OICE Press Select a contact and press more..Select Edit [selected contact], and press Select. You can change the contact name, number, or ring melody. Press more..., select what to edit, and press Select.
  • Page 52 ONTACTS Scroll to see the list of available ring signals. To listen to a signal before selecting it, press more... and then Play. Select the desired ring signal and press Set. A confirmation message is displayed. Press Yes to confirm or No to cancel. Press Done to return to the contact list.
  • Page 53: Deleting A Contact

    7433 IP P MX-ONE ITEL HONE FOR OICE DELETING A CONTACT It is possible to delete a selected contact, or all contacts at once. 7.4.1 DELETING ONE CONTACT To delete a contact, do the following: Press Select a contact and press more..
  • Page 54: Microsoft® Outlook® Contacts

    To make a new search, press more..., select New Search and press Select. Note: The syntax to enter the name when searching, can differ dependant on the type of directory server. The syntax above is valid for the Mitel CMG directory. 7.5.2...
  • Page 55 Enter your phone number, phone password, and the IP address to the phone. Note: You find the phone IP address by clicking , and selecting Help, About Mitel 7433, Phone IP Address. Click OK. All available Microsoft Outlook contacts are listed on the left side and the contacts that are already in your phone are listed on the right side.
  • Page 56: Presence Information

    RESENCE NFORMATION PRESENCE INFORMATION Presence Information is used to inform callers if you are present or not, and when you will return if you are not in the office at the moment. Available absence reasons are, for example, Lunch, Busy, Vacation, Meeting and Trip. Callers are informed by the oper- ator of your whereabouts or with a text message on the display if the calling party is internal.
  • Page 57: Canceling Absence

    7433 IP P MX-ONE ITEL HONE FOR OICE CANCELING ABSENCE To remove an absence reason, do the following: Press more..Select Disable all diversions, and press Select. Press Availability. Select My Presence. Select Available. 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 58: Voice Mail

    ESSAGES MESSAGES When you receive a message, the messages key on your phone is flashing, and “Messages” is shown in the display. If a message is received during a call, a beep noti- fies the user. The lamp keeps flashing until you press the messages button. VOICE MAIL Your phone can be connected to a Voice Mail application.
  • Page 59: Manual Message Waiting (Mmw)

    7433 IP P MX-ONE ITEL HONE FOR OICE Press Yes. Enter the VoiceMail number. If you do not know the number to the VoiceMail, please contact the system administrator. Press Done. 9.1.3 PROGRAMMING MY MESSAGES NUMBER If your phone can be connected to an additional message server, you can program the number of this server to My Messages.
  • Page 60 ESSAGES Dial *32#, or dial the number of the message retrieval center. Replace the handset. After the call, “Messages” still appears in the display, and the indicator is still flashing. You have to remove the MMW indication manually. To remove an MMW indication manually, do the following: Press New from [number or contact that left MMW] is selected.
  • Page 61: Group Features

    7433 IP P MX-ONE ITEL HONE FOR OICE GROUP FEATURES Most of the time, you will be working in a team, for example within a department. The telephony system and your phone offer services designed especially for working as a team.
  • Page 62: Group Do Not Disturb

    ROUP EATURES 10.2.2 LEAVING A GROUP TEMPORARILY By ordering Follow-me to your own extension number, you can leave an internal group hunting group temporarily. To leave a group hunting group temporarily, do the following: Press Availability, select Follow-me. Enter your own extension number as follow-me number. FollowMeTo is shown in the display.
  • Page 63 7433 IP P MX-ONE ITEL HONE FOR OICE 10.3.3 BYPASS OF GROUP DO NOT DISTURB A categorized extension or a PBX operator can bypass group do not disturb by dialing the following procedure: • Lift the handset (dial tone) •...
  • Page 64: Other Useful Features

    THER SEFUL EATURES OTHER USEFUL FEATURES 11.1 ACCOUNT CODE The account code feature is used to charge a call to an account number or to prevent unauthorized calls from your phone. Account codes allows you to keep track of where different outgoing calls are charged.
  • Page 65 7433 IP P MX-ONE ITEL HONE FOR OICE • Individual authorization code. An individual authorization code is always associ- ated with a specific extension. An authorization code must be entered before the call. The code is between 1 and 7 digits long.
  • Page 66 THER SEFUL EATURES • Dial #73* authorization code #. When you hear a verification tone and the lock icon disappears from the display, the extension is unlocked. Note: If the telephone is unlocked, you do not have to dial any authorization code 11.2.2 INDIVIDUAL AUTHORIZATION CODE If your extension has an individual authorization code associated with it, you can lock...
  • Page 67: Alarm Extension

    7433 IP P MX-ONE ITEL HONE FOR OICE If you wish to make a call from a locked phone, different service profiles will be used depending on whether you enter an authorization code or not. • If you do not enter an authorization code, the default service profile will be used.
  • Page 68: Emergency State

    THER SEFUL EATURES to make business calls. The business call will be charged to your office extension number or an account number. You will only be charged for the call to the office. The external phone must be of push button type provided with a pound key (#) and a star key (*), or a mobile phone adapted for dial tone pulses (DTMF).
  • Page 69: Malicious Call Tracing

    7433 IP P MX-ONE ITEL HONE FOR OICE • Flexible night service To request a general deactivation, do the following: Lift the handset and wait for a dial tone. Dial #001#. Replace the handset. 11.8 INDIVIDUAL DO NOT DISTURB (DND) You can activate this feature when you want to avoid incoming calls to your telephone.
  • Page 70: Night Service

    THER SEFUL EATURES 11.10 MULTIPLE TERMINAL SERVICE, TAKE OWN CALL ON ANOTHER TERMINAL A call in two-party speech can be taken/moved onto another terminal belonging to the same user, by dialing a service code. If more than one terminal has a call in speech no call will be picked.
  • Page 71 7433 IP P MX-ONE ITEL HONE FOR OICE 11.11.3.2 Deactivating flexible night service To deactivate flexible night service, do the following: Lift the handset and wait for a dial tone. Dial #84#. Replace the handset. Note: The flexible night service is deactivated automatically one hour after the exchange has been switched back into day service (if the service has been active for at least one hour).
  • Page 72 ETTINGS SETTINGS This section describes how to change settings for the phone. 12.1 MY AVAILABILITY SETTINGS It is possible to specify availability status for: • My Presence • Follow-me • External follow-me • My profile • My mobile phone • Free on busy 12.1.1 MY PRESENCE...
  • Page 73 7433 IP P MX-ONE ITEL HONE FOR OICE Enter the number of the profile (personal number list) and press OK. 12.1.5 MY MOBILE PHONE To edit your mobile phone number, do the following: Press , select My Availability. Select My mobile phone, and press Select.
  • Page 74 Play. When you are done listening to a signal, press Stop. 12.2.2 ALERT TYPE With the Mitel 7433 phone, it is possible to change the way the phone rings for incoming calls (1st call and 2nd or 3rd call), and for monitored extensions. The following alerting types are available:...
  • Page 75 7433 IP P MX-ONE ITEL HONE FOR OICE 12.3.1 MODIFYING CONTRAST To modify the phone contrast, do the following: Press Select Display and press Select. Scroll to Phone Contrast and press Select. Press the navigation keys, or the volume keys, to increase or decrease the contrast to a desired level.
  • Page 76: Time And Date

    ETTINGS 12.4 LANGUAGE This section describes how to change language and character set on your phone. Note: There are several languages and character sets available for the phone. They are enabled by the system administrator. 12.4.1 DISPLAY MENUS To change the display menu language, do the following: Press Scroll to Language, and press Select.
  • Page 77 7433 IP P MX-ONE ITEL HONE FOR OICE Use the navigation keys to select the format, and press Set. Press Yes to confirm. 12.5.2 MODIFYING DATE FORMAT To modify the date format, do the following: Press Select Time & Date, and press Select.
  • Page 78: Security And Access

    IP address, and the phone web address. To find this information, do the following: Press Scroll to Help, and press Select. About Mitel 7433 is displayed. Press Select. Software version is displayed. Select Phone IP Address and press Select to see the IP address.
  • Page 79 7433 IP P MX-ONE ITEL HONE FOR OICE Select Phone Web Address and press Select to see the web address. Note: Whether or not the Phone Web Address option is available in the Help menu, depends on how the phone is configured. Contact the system administrator for more information.
  • Page 80: Web Interface

    PHONE IP ADDRESS To find out the IP address of the phone, do the following: Press Select Help and press Select. About Mitel 7433 is displayed. Press Select. Select Phone IP Address, and press Select. The IP address is displayed.
  • Page 81 Contact the system administrator for more information. To find out the web address of the phone, do the following: Press Select Help and press Select. About Mitel 7433 is displayed. Press Select. Select Phone Web Address, and press Select. The web address is displayed. Press to return to idle mode.
  • Page 82: Using The Web Interface

    NTERFACE 13.3 USING THE WEB INTERFACE To use the phone through the web interface, do the following: Enter the phone web address or IP address in the address field of your web browser. Enter your password (or PIN code) and click Log on. Use the same password (or PIN code) as you use to log on your phone.
  • Page 83 7433 IP P MX-ONE ITEL HONE FOR OICE 6/1553-DBC 433 01 Uen G 2016-03-08...
  • Page 84 NTERFACE Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off. 13.3.1 CONTACTS FOLDER Click Contacts to see a list of the contacts stored in your phone. If you expand the Contacts folder, you can add and delete contacts. 13.3.1.1 Adding a Contact To add a new contact, do the following:...
  • Page 85 7433 IP P MX-ONE ITEL HONE FOR OICE Click Contacts. Click the name to edit or delete. Do any of the following: • Make the changes and click Save to save. • Click Delete to delete the current name and number.
  • Page 86 NTERFACE 13.3.3 SETTINGS - SOUNDS To change the hearing level settings, do the following: Expand Settings. The submenus are shown. Click Sounds. The current settings for Default Ring Signal, Alert 1st Call, and Alert 2nd and 3rd Call are displayed. Make the desired changes by selecting values from the drop-down lists, and click Save.
  • Page 87: Troubleshooting

    7433 IP P MX-ONE ITEL HONE FOR OICE TROUBLESHOOTING This section contains information on how to solve common operational problems, and warnings you may receive. Go through the following list if you encounter any problems. If this checklist does not cover the problem, contact the system administrator. If others have similar problems, there may be a system error.
  • Page 88: List Of Features And Procedures

    Zealand, North America/U.S., Norway, Korea, Saudi Arabia, Singapore, South Africa, Spain, Standard, Sweden, Switzerland, and United Kingdom. Suffix digits are entered as written. For Mitel 7433 IP phones, you normally use dedi- cated keys instead of suffix digits. Feature codes are entered as * code # for activation, and as # code # for deactivation.
  • Page 89 7433 IP P MX-ONE ITEL HONE FOR OICE change code *74* old code * new code # AUTOMATIC CALLBACK to order: - busy extension or no Press key 6 France, New reply Zealand, Sweden: 5 - busy external line Press key 6...
  • Page 90 IST OF EATURES AND ROCEDURES group, to order *25# group, to cancel #25# individual, to order *27# individual, to cancel #27# DIVERSION to activate direct diversion *21# Destination number for own extension must have been set by administrator. to activate direct diversion *21*extension number for another extension to divert*#...
  • Page 91 7433 IP P MX-ONE ITEL HONE FOR OICE EMERGENCYCALL Dial emergency number EXTERNAL FOLLOW-ME to public destination to order *22# route access U.S. and Canada: code and external *23# number # to cancel #22# U.S. and Canada: #23# to order from another *22* extension U.S.
  • Page 92 IST OF EATURES AND ROCEDURES GENERAL DEACTIVATION #001# U.S. and Canada: GROUP HUNTING and CASCADE RING GROUP to leave all groups *21* own extension UK: *2* temporarily number # to re-renter all groups #21# UK: #2* to leave (logout of) one #29* group number specific group temporarily to re-enter (login to ) one...
  • Page 93 7433 IP P MX-ONE ITEL HONE FOR OICE to order *23* absence U.S.: *24* reason* time/date # to cancel #23# U.S.: #24# to print *26# Sweden: N/A NIGHT SERVICE Universal Press 8 (suffix) or *8# Finland, Sweden: U.S. and Canada:...
  • Page 94 IST OF EATURES AND ROCEDURES TAKE CALL ON ANOTHER Press key 8 (suffix) or *8# MULTIPLE TERMINAL, or Finland, Sweden: GROUP CALL PICKUP, or answer on COMMON BELL U.S. and Canada: or NIGHT BELL (* and # in *59# the service code can be excluded) TRANSFER Press Transfer soft...

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